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Galley Gossip: How much do flight attendants get paid?
In 1995 I made $18,000 a year working for a major U.S. carrier. Nowadays most newly hired flight attendants make even less than that. This is because right after 9/11 the majority of flight attendants took huge pay cuts in order to help keep the airlines up and running. Not only did I lose 30% of my salary, I'm still not making what I did before the terrorists did what they did that day in 2001. The only reason I bring this up is because flight attendants that are hired today work harder than ever before, are paid less to do so, and may never make what I do now because salaries are capped after a certain number of years on the job. How much do flight attendants make? It depends on the carrier, company seniority, and number of hours worked each month. On average flight attendants make $35,000-$40,000 a year. What most people don't realize is newly hired flight attendants in the U.S. start out only making between $14,000 - $18,000 a year. While some flight attendants manage to top out near the end of their careers at $60,000 (I've even heard rumors of flight attendants making as much as $80,000) the only way to do this is to work a killer schedule picking up incentive pay along the way for things like speaking another language and flying the lead position (or both).
Beginning salaries vary by carrier with major airlines paying more than smaller ones. Regardless of experience new hires start out at the same hourly rate and each year are given a raise based on an already established pay scale. It's important to note that most flight attendants max out on pay after ten to twelve years on the job. Flight attendants are paid hourly, not annually, for flying time only. This means the time clock doesn't start ticking until the aircraft door is closed and the airplane has backed away from the gate. According to the Bureau of Labor Statistics, flight attendants generally work 65-90 hours each month and spend another 50 (unpaid) hours on the ground preparing planes for flights, writing reports following completed flights and waiting around for planes to arrive.
Working 75 hours a month probably sounds pretty great. Well I'm here to tell you it is. That's why many of us took the job in the first place. I can usually get 75 hours worth of flying by working just twelve to fifteen days a month. But due to pay cuts after 9/11 most flight attendants are forced to work high time (100 plus hours a month) or take on second jobs in order to make ends meet. I met one such flight attendant at a restaurant near Times Square who told me he worked for Delta AFTER I mentioned he'd make a wonderful flight attendant because of his outgoing and friendly personality. So why don't we just work more hours? Due to FAA regulations flight attendants can only work so many hours a day and so many days in a row without a day off. 150 hours is the most I've ever heard of a flight attendant working in a single month. How does one get that many hours in just 30 days? They only work high time international routes, which means they must have enough company seniority to hold the most desirable trips. After six days of flying, flight attendants are required to take a 24 hour rest. The way around this is take a day off on a layover - that is if there are any trips with 24 hour layovers available to work. Trips must be scheduled NOT back to back, but overlapping, meaning a flight attendant will land at 5 a.m, sleep all day, and then take off again twelve hours later on a flight departing after 6 p.m. And passengers wonder why flight attendants are cranky.
Now let's break down the hourly rate. Take a flight attendant whose been working twelve years on the job. Let's say he makes thirty dollars an hour because he works for one of the top paying carriers. If that flight attendant worked a Los Angeles - New York, two-day trip worth eleven hours and change he would only get paid about $339. But when you take into account all the time he's away from home, at least twenty-four hours, and add that into the equation this flight attendant is making about $13 an hour. That's not bad, but the flight attendant is working a good trip, meaning a trip that only the most senior flight attendants can hold. Now let's take a more common 15 hour, 3-day trip and that same flight attendant now makes less than $10 an hour. Sure that's better than minimum wage, but don't forget this flight attendant can't do laundry, run errands, hang out with friends, or tuck his children into bed at night when he's away. He's also working weekends and holidays and missing important events for the rest of his life - unless he's off reserve. With fifteen years seniority at my airline I'm still on reserve at the most junior base in the system. Is that worth $9 an hour? Maybe. Maybe not. Depends on the person I guess. Keep in mind this same flight attendant is making top pay. If a first year flight attendant were to work the same trip and you were to take into account all those unpaid hours on company time, this flight attendant will make less than minimum wage. Flight attendants are a lot of things, but overpaid is not one of them.
After I graduated from college I actually gave up an opportunity to work for a well-known clothing line in New York City because they only offered 50K to start. I didn't think that was enough to live on in one of the most expensive cities in the world. A year later I wound up living in Queens with so many roommates I have no idea how so many of us lived in the house while working for an airline that paid less $20,000 a year. I figured I'd do the job for a little while and eventually move on. But like so many flight attendants the job got into my blood and, well, I never moved on and I wound up having the best time of my life! For me life is about experiences and that's one thing the job still offers, lots and lots of amazing and unusual experiences. Even though the job has changed drastically over the last few years and the pay isn't all that great, whenever someone tells me they want to become a flight attendant I still say go for it! But I also explain how important it is to have a college degree and a back up plan in case the job doesn't work out or the airline goes bust.
| Less than $15,000 a year | |
|---|---|
| $15,000 - $18,000 a year | |
| $18,000 - $20,000 a year | |
| $20,000 - $25,000 a year | |
| $25,000 - $30,000 a year | |
| $30,000 - $40,000 a year | |
| $40,000 - $50,000 a year | |
| $50,000 - $60,000 a year | |
| $60,000 - $75,000 a year | |
| I'm rolling in it! | |
| I'm not a flight attendant |
Photos courtesy of Heather Poole and Davity Dave
Filed under: Airlines, Galley Gossip













Reader Comments (Page 1 of 2)
Fred Aug 31st 2010 12:47PM
Add to that the fact that one of the biggest perks, nonrev flying (i.e. flying free), is harder and harder because planes are fuller and fuller.
Still as much sympathy as I have, I also realize no one if forcing you to be an FA. I'll do my best to be courteous to you, understanding you are not well paid, but please don't air your grievances to me, because you do have a choice of profession.
Christina Baita Aug 31st 2010 1:35PM
Hello Fred,
I, as a flight attendant, appreciate your "sympathy" for us as low paid, sometimes treated as servants, treated like crap by our employers and some passengers alike, flight attendants.
Fortunately for me, I am always in a good mood when I am working because I love my job and my passengers even after 13 years and even when the passengers are jerks and the company abuses me and my coworkers are less that desirable. :)
What I do wonder is where you have been hiding that you think "no one is forcing us" to be a flight attendant? Actually, in a perfect world I agree and can personally think of at least three people that need to just say enough is enough and leave, however, with today's economy it's not always that easy. At least it's a job and if you are going to take public transportation, you are going to have to deal with it.
On another side, if you don't want to read about how we are living then don't read it. This is simply a very much needed insight into the lives of a flight attendant so that anyone thinking about the "glamour' life knows what they are really in for. It's a great job but it's not a "walk around and look pretty handing out a soda" job.
Heather Poole Aug 31st 2010 12:52PM
Fred - Was I complaining? Or just explaining how flight attendants are paid? I only the wrote the post because I get asked this question all the time. I love my job and in the last paragraph I say so. I just think it's important for people who are interested in becoming a flight attendant to understand that while the pay may look great on paper it's not exactly as good as it sounds. So when the divorced mother of two decides to quit her boring job and do something exciting like become a flight attendant she'll better understand what she's up against.
Fred Aug 31st 2010 1:20PM
No offense intended, just a broad comment directed at many FAs I have heard on planes. I wasn't really directing at you in particular, just using a plural "you". I agree people need accurate information. I just don't like hearing it as an excuse for rude or non existent service. Your post is certainly balanced. I have just heard to many FAs that don't share your pragmatic view.
Christina Baita Aug 31st 2010 1:51PM
You are correct about the using that as an excuse for their bad behavior. One flight attendant told me that i was crazy for serving drinks in the coach cabin on a "no-service" flight. I don't see the big deal. I am there anyway so why shouldn't I offer drinks? I like being busy and it makes me happy to take care of my passengers!
Sorry if I was rude! Have a great day.
Fred Aug 31st 2010 3:49PM
Don't worry, my comments were phrased poorly. I probably had this reaction because I know (largely thanks conversations with kind FAs such as yourself, not to mention Heather's enlightening tweets) that FAs are truly underpaid, so what was intended to be news to the unknowing becomes a dig to those already in the know.
BrianM Aug 31st 2010 3:25PM
I do not understand how time on the ground is unpaid, that would be a complete violation of the Fair Labor Standards Act and honestly there is no way that a flight attendant could be classified as exempt so if they are not paying overtime etc those would also be voilations.
CL Nov 5th 2010 11:57AM
No violation, they are classified under railway labor and therefore not paid for all time worked.
Crissy Aug 31st 2010 4:45PM
I do find some of the rules about what time you get paid for to be more then a bit ridiculous. It's not like you walk up to the plane, board and close the door. And it's not like you're well paid to start. It's actually quite pathetic.
I'm surprised turn over isn't higher particularly at the lower seniority levels. I think it's an indication that most people who take the job are really interested in doing it.
HLH Aug 31st 2010 6:56PM
Heather, I'd like to point out that law enforcement and flight attendants are a bit similar in the fact that pay is low and the working environment is not the best - most FAs and LEOs are in their respective lines of work because they enjoy the work and feel like they can make a difference. For example, in many states (especially the south) , a sheriff's deputy starting pay is $12,000 to $14,000 a year - minimal benefits if they are lucky (however, more than often there is no medical and no retirement). One small community in TN had to have BBQ fundraisers to help pay off the chief of police's doctor bills when he was shot in the line of duty. Since the city he worked for did not have medical insurance available to its employees, he was not covered at the time of the shooting. Sure, he could do something else, as could all other underpaid FAs and LEOS but thats what he likes to do...Pay isnt everything....
Poppycleo Sep 4th 2010 2:09AM
I hear F/As all the time complaining about their pay here and I can say it's much better than what you guys get! Our new F/As start on $27,904pa (this is salaried) and get a DTA (Daily Travel Allowance) of $4.75 tax free for every hour they are away from their home base. Over a year this is roughly another $10,000pa. Second year F/As get $29,960 and if you aspire to become a Cabin Manager, then it is $38,623 for the first year then $40,929 after that (not including the DTA you will earn). We do a mixture of double banger trips (these are 3-4 hours each way so around 8-9 hour working day) or one sector trips with a layover which is usually 24 hours or more. We can do up to 5 double bangers in a row which can get very tiring, and occasionaly 6 but we are required 2 days off after that. We have 8 rostered days off in a four week roster and most F/As are working between 130-160 hours a roster. However that includes 1 hour before the flight and 1/2 hour afterwards for us to get through customs, get to the crew room, sign off, etc. etc. All in all, I think this is the best fulltime "part-time" job I've ever had! No other company I've worked for has fed me, clothed me, provided me a carpark and given me access to cheap overseas travel!
sfofa Sep 4th 2010 12:24PM
Regional FAs make significantly less than Mainline U.S. based carriers, or salaried overseas based crew. My income after my first year- 13,000. Being new I was on reserve for the first two years, had no control over my schedule, and I was unable to work more even if I wanted to! Being on call twenty days a month could result in 120 hours of flying during the summer or only 30 during the fall/after the holidays. And we were pretty much guaranteed no weekends off. Why does one do it? The benefits, escaping a 9-5 office job, the fact that it doesn't really feel like work. Its fun/good conversations/interesting places/crazy situations/great stories. Its travel!
Jazmyne Rowe Nov 18th 2010 12:13PM
Hello,
Sooooo what company do you work for and how can I as an aspiring FA work there? lol
Jimmy Mack Sep 4th 2010 8:08PM
Fred,
I think upon reflection, you do understand what Heather does. What is interesting after reading this blog for a couple years now, is the mis-perception many people have of what the job entails. This mis-perception is nothing new, mostly because the airlines would rather people not be talking about the flight attendants. They don't come out and publicly defend their employees because that would mean reminding everyone why F/As are there in the first place; the plane could crash. It's the nature of airline management these days to let their employees take it on the chin for the failed "business" policies that infuriate their customers. Combine that with a "dumbing-down" mentality of today's consumer (cheap, really cheap fares), and the media's insatiable appetite for air rage stories (we know more about Steve Slater than the crew from the Huson River splash-down), and you can see why F/As must keep their "shields up." No one has their backs, except themselves. It's not a complaint, just reality.
Heather Poole Sep 4th 2010 8:10PM
Wow, Jimmy Mack, thank you! That means a lot.
Jimmy Mack Sep 5th 2010 2:32PM
Heather,
You are very welcome. Your blog is informative, witty, and right on time. I wish I could start my own, I'd be there with you. I have never found it to be a "soap box" or a rant or a provocation towards passengers, yet it's obvious that a few people who post here would prefer you not have an opinion on your occupation, or the situations you encounter. I'm not sure where that angst got its energy but it's there.
Perhaps the media has been locked into a long-running, one-sided discussion about air travel that frankly, borders on phony hysteria. It might sell a few papers and magazines but it's not reality. I see 95% of the passengers and crews going with the flow every day in a hectic world, but it's that 5% who bitch and moan, and that's the angle of most airline stories. Isn't it ironic to you, as a writer and a flight attendant, that people have no problem sharing their "airline horror" stories on your blog, but when an intelligent and thoughtful airline employee turns the mirror the other way, he/she needs to "quit the job", as though your observations are irrelevant? Whassup with that??
Keep it real Heather. The universe needs you, and more like you.
Robert Coleman Sep 8th 2010 9:50AM
Heather,
You have a great insight into the world of the commercial flight attendant. I work with private jet flight attendants and although the name of the position may be the same the differences are many.
To begin with, the pay structure for private jet flight attendants is different in that most work on a contractual basis and the pay scale ranges from $350-$450 per day. It's not hourly work, so whether your "wheels up" or grounded, the pay check is the same.
Secondly, the crew rest times are different. This can be a blessing and a curse as you may find yourself working more hours then you would have at a commercial carrier on any given trip or day.
Keep in mind there are different ways to work within the Private Jet arena. You can fly full-time for a fractional ownership company (think time-share for private aircraft), Full time for a private flight department or charter company (think on-call 24/7, like working on a yacht), or as a contract flight attendant for any of the above (think you choose which trips you want to fly).
Finally, you still get to travel to foreign lands, meet interesting people, and work in an environment that is not centered on a three hour wait at the airport and invasive security measures. Rather you get to enjoy some of the same luxuries that the world's elite travelers experience everyday.
In my opinion, true First Class service (Old School Pan Am style) has disappeared. Not, mind you, by any fault of the commercial flight attendant. After 9/11, every wealthy or semi-wealthy individual who could figure out a way to do it came over to private aviation. That's where the real First Class went (along with those higher revenue seats) and today's commercial First Class cabin appears to be full of Crown Club members and up-graders.
Jimmy Mack Sep 8th 2010 7:02PM
Robert,
Just wondering...., are private jet flight attendants responsible for reserving and paying for their own lodging and meals? Are these expenses reimbursed? Do weather/mechanical delays impact their salary? Do they have real monthly schedules with actual days off, or are they on call all month? Vacation days with pay, sick pay, disability pay, healthcare?? Are they subject to the jurisdiction of the FAA...., with random drug and alcohol testing and crew rest requirements? Who oversees their pilots and mechanics? I would think many commercial flight attendants around the USA would be very interested in enjoying the same luxuries of the world's elite travelers, as you state, albeit with some protections to allow such an employee to have a life on the outside........, i.e, a family, parent/teacher stuff, little league coaching....etc, ...along with the things I mentioned above.
May I assume they don't get cursed at and smacked on the head with carry-ons?
Thanks for any info.
Jimmy Mack
Mary Lou Gallagher Sep 27th 2010 8:07AM
Jimmy to answer a few of your questions about Corporate Flight Attendants.. Your pay is $350.00 to $500.00 a day and you stay in 5 Star Hotels. All your expenses are paid for from the time you leave until your return. When you are at your destination you still receive the $350.00 a day or what ever you have negocated for and your per-diem doesn't go down to a hourly rate but stays the same. If you are interested in the worlds best secret go to my web site www.BeyondAdnAbove.net. If you like flying you will cherish the wonderful world of corporate flying.
Mary Lou
jazmyne Nov 18th 2010 12:14PM
Do you have to have previous experience to be a corporate flight attendant?