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Galley Gossip: A question about why I'm based in New York when I live in California
Dear Heather,
Reading your comments about being on reserve in New York made me wonder; why don't you fly out of LAX? I know quite a few people at United who commute west coast to IAD, but that's primarily because you can't get the great international flying anywhere else in the system and their seniority goes a lot further.
John in MRY
Dear John,
Good question, John! In fact, it's a question that my own family and friends have asked often. But first I'd like to address the airport / city codes you mentioned in your question for our readers who are not familiar with airline lingo...
Back in 1995, my classmates and I were offered several base choices prior to graduating from flight attendant training. Because the bases were rewarded by class seniority and class seniority was determined by age, which made me one of the more junior people in the class, I only had three real options - San Francisco, Miami, and New York. My plan was to eventually live at each and every base the airline offered. That's why I took the job in the first place. To travel. To experience new things. To live in different places.
San Francisco: San Francisco would have been my first choice, except for the fact that the base was (and still is) one of the most senior bases in the system. When it comes to working for an airline seniority is everything. It determines what you fly, when you fly, and days off. Not to mention, the cost of living in California was (and still is) expensive for a flight attendant. A new hire back in 1995 only made a salary of $17,000 the first year. And because only a handful of people from my training class were going to San Francisco, all of whom were from San Francisco, I knew it wouldn't be easy to find a couple of roommates to share a small place in the short four days the airline allotted before we were all off and flying our very first trip. Though I didn't go to San Francisco, I knew that one day I would transfer there as soon as I acquired a little more seniority and my pay checks were just a wee bit bigger.
Miami: The majority of the people in my training class wanted to go to Miami, whether they had enough seniority to hold it or not, and most of them did not. The base was (and still is) the second most junior in the system. Of course the weather is always nice, the beaches are beautiful, single life, for me, would have probably been a lot of fun, and the cost of living in 1995 was not bad, not bad at all. I remember seeing an ad in the newspaper for a one bedroom apartment near the beach for $500 a month. It seemed like a dream, a dream that I could actually attain as a flight attendant. Miami was the base for me - but there was just one other place I wanted to go to first.
New York: An hour after my silver wings were pinned to my blue lapel, I was whisked away to the airport where I quickly boarded an airplane that flew to New York. At a window seat I sat, and I'll never forget looking out of that window at all of those twinkling lights down below as we descended into La Guardia Airport. It was a beautiful sight. Nor will I forget freezing my you-know-what off as I stood outside the deserted airport in the middle of December, two large suitcases lying at my feet, with absolutely no idea what to do next. A not so beautiful sight. I chose New York because I just wanted to go to the one base I knew I'd like the least, just to experience it, and then transfer out as soon as possible. Since I knew most of my classmates would get stuck in New York, I figured it'd be fun to experience flying life with all my new friends. As bad as it seemed at the time having to share a small house in Queens with six other full-time flight attendants, two commuters, a Border Collie named Monica, and Boris, a Russian yellow cab driver who lived in the basement, those were some of the best days of my life. 
It's been fourteen years and I'm still based in New York, even though I live in Los Angeles. Here's why...
Seniority: New York is the most junior base, yet we have, I think, the best flying. Now, fourteen years later, I'm holding pretty good trips, like transcons from New York to the west coast. That's one long and easy flight. If I were based in LA, a very senior base, I'd be stuck working up and down the west coast, multiple legs a day, and because flight attendants don't get paid until the aircraft pulls away from the gate, you do not want to spend very much time on the ground, which is exactly what happens when you work multiple legs a day - waiting in the airport between flights, boarding, deplaning, etc. A flight attendant can easily be on duty for twelve hours but only get paid for eight of those hours when working this type of trip. I work a reduced schedule, so I have to make the most of my days at work. That's why it's very important I hold good trips in order to be able to drop them.
Reserve: Reserve, to put it quite simply, is hell. There's is not one flight attendant I know who enjoys being on reserve. When on reserve, except for a few scheduled days off, you are on-call to the company for a month. Because New York is a junior base, my chances of holding off reserve are good. In fact, I've actually held off for a year until this month, and now I am just 15 people from holding off again. For me, it's much easier to commute to work than to be on reserve, and I do hope to be off reserve again soon. Fingers crossed.
Because I love New York - There's just something about the energy in New York City, an energy I can't explain, that does not exist anywhere else. The moment I step off the airplane and walk into the JFK terminal, I feel alive, and creative, which is good when you write about what you do for a living. I love New York so much, in fact, that I even enjoy the brief drive through Manhattan in the dark on the way to Newark airport after being called out for a 5 a.m. sign-in on reserve, which has already happened twice this month - two days in a row. Let's all pray it doesn't happen again.
And that, John, is why I'm based in New York. Thanks for the question, and if you, or anyone else, have another question feel free to email me at Skydoll123@yahoo.com
Happy Travels,
Heather Poole
Photos courtesy of (Vintage airline poster) www.allposters.com, (New York City) Morrissey
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Reader Comments (Page 1 of 1)
PG Jan 12th 2009 8:07PM
I understand why you're a writer. It's very easy and interesting to read your writing. You should earn hazard pay for the O-Dark-Thirty summons to EWR, but you don't seem to be the type to complain about it. Cheers.
Gene Jan 12th 2009 8:17PM
I fly for a different carrier and for the very same exact reasons. I choose to live in Miami and commute to New York (JFK).
I have better seniority there (JFK) and fly better trips.... trans-con (turns). I can fly a full time minimum schedule, approximately 70 hours in about 8 days in a row. I am forced to have one day off as per the FAA's 24/7 rule.
For those 8 days that I fly, my life is horrific, but then I have about 22+ days off for the rest of the month to rest, work my other job and spend more time with my little Yorkshire Terrier (Kahlua), who also commutes to New York with me.
We stay with my best friend who also flies for my same airline and her elderly mother who pet sits for me while I am flying.
I hope you are awarded a line soon and your reserve days will end!
Cheers!
P.S. LOVE YOUR FORUM!!!
Dorie Jan 18th 2009 1:08PM
Well, I commuted too. Just like you I was based in NYC right out of training, married, older, and on reserve. so, was only home for 8-9 days a month, and not always all at once. I couldn't wait to transfer out. I got my 1st transfer to SLC, and was there for about 6 months. And finally got a transfer to LAX where I lived. I was still on reserve, but didn't care-I was home. I finally became a lineholder and was very happy. Until 9/11 then the airline I worked for downsized LAX and I was sent back to NYC, back on reserve, and back to commuting. I had a pretty nice crashpad, but I was back to being home only 8-9 days a month, and I was 10 years older-let's just say in my 50's and living like a 20 something was supposed to live.
After 18 months of this, I took early retirement and haven't looked back. I do miss flying and all my friends, but overall my life is richer and I get to spend time with my husband and grown kids.
Flying is lifestyle not just a job.
Gene Jan 19th 2009 1:32AM
Dorie,
I sincerely admire your stamina and ability to juggle, marriage, work, and family, responsibilities all together. Being on reserve and commuting is a difficult lifestyle, to add a crash pad on top of it....WOW!
As previously mentioned in my earlier post. I stay in New York with my best friend and her elderly mother with my little dog while I am flying. The advantage I have with them, they are like family to me, so it makes life a little easier.
Flying gets into your blood and indeed becomes a way of life. However, like you if I had to choose family... I'd do it any day. I greatly admire your decision.
Cheers!
John Jan 13th 2009 8:23AM
Wow...I inspired an entire post!
For some reason I didn't think your airline's LAX domestic base was all that senior, hence my question. However, I do indeed understand the whole west-coast shuttle thing. I was at UAL until recently and in my last year of flying I only had 11 overnites, because I was primarily stuck doing exactly what you mentioned....SFO-PDX-LAX-SFO or similar. (Did I mention the 6AM check-in or the 2.5+ hour sits between each leg?)
Anyway, thanks for the insight!
John in MRY
Noah Jan 13th 2009 2:11PM
I totally get the commute questions from friends and family all the time. I'm based at EWR, but I live in Oklahoma, cause that's where my family is from. Now IAH would be an easier commute, but I would still be on reserve at that base and unable to actually pull it off. I love to explain what a crashpad is to people too, they are even more amazed when I tell them that I lived in one for two years while on reserve. Oh, and I totally agree with you, reserve is hell. That's another reason to stay where I'm at, I would have another 4 years of reserve at IAH.
www.girlontour.com Jan 13th 2009 2:10PM
I really don't get how your airlines can get away with putting people on reserve for years at at time. I have worked for 2 commercial airlines and the most you will get a reserve roster is for a whole month maybe if you are lucky once a year...I never had one at all and I have flown for almost 8 years with two different carriers....wow seniority sucks if you are at the bottom!
Marguerite Jan 13th 2009 2:10PM
I've been BOS based for 8+ years and live in Northern New Hampshire. (I own my own home) However, my company (American Eagle) is closing BOS as a base and I recently found myself on reserve for the first time since Nov 2000. The 120 mile drive from my home to Logan made this a nightmare. So I transferred to JFK. I now commute but can hold a four-day sequence which makes life easier plus it's much better pay than the basic guarantee one earns on reserve. My commute involves a one hour drive, 2 hour bus ride (I sleep then) and 1 hour flight (I doze all the way to JFK) so it's not as bad as it might seem.
Of course, it would have been nicer if I could have continued flying 4 day trips out of BOS but that is not an option anymore. (None of us has yet figured out why our company would spend $45million to close a base from which all the flights were full!) Needless to say, Management doesn't seem to understand or care how this decision has impacted so many hundreds of lives.
douglas Feb 7th 2009 7:49AM
I Stumbled on this site. Interesting about the war stories from flight crews. Now how about from passengers. I have flown probably as many, maybe more flight miles than many flight people (thank god mostly in business or first) . What about flight attendants chatting in the front galley about the date they had the night before and a teenager walks onboard with a stereo 4ft tall on rollers and it only goes noticed after a passenger says "hey" that is my seat. Or "again" while chatting a passenger comes onboard with 5 (maybe more) carry on's and stuffs them in first class. Or some butt in a bulk head seat decides to stuff his case under the seat that does not belong to him. Or arriving from Toronto to Miami (after sleeping in the airport for 12 hrs due to flight delays) told that you are not confirmed to Sao Paulo in business even though you flew in first class and had a boarding confirmation for the ongoing flight. The most funny (though not too comfortable) was a 7 hour flight from Anchorage to Chicago with my then CEO, 6.4ft 300+++ Lbs oversold flight, we had first class but were seated at the back of the bus, thank God the flight attendants served him all the martinnis he could hold