Nov 27th, 2010 at 10:00AM: Running a travel blog and working with twenty wonderful writers, thousands of media and industry contacts and maintaining a dozen side projects keeps my stress level remarkably high, but I could never handle what an airline gate agent goes through.
Airfarewatchdog's Ramsey Qubein spent a day working as a Delta gate agent recently, and his experience was as dramatic as I had expected. In one ...Click on a label to read posts from that part of the world.
gateagent posts
Could you handle a gate agent's job?
Nov 27th, 2010 at 10:00AM: Running a travel blog and working with twenty wonderful writers, thousands of media and industry contacts and maintaining a dozen side projects keeps my stress level remarkably high, but I could never handle what an airline gate agent goes through.
Airfarewatchdog's Ramsey Qubein spent a day working as a Delta gate agent recently, and his experience was as dramatic as I had expected. In one ...Galley Gossip: 3 reasons flight attendants won't allow passengers to switch seats in flight
Mar 17th, 2010 at 9:30AM: Dear Heather,
What is the proper etiquette for switching to an open seat? Should I ask the flight attendant first? Is it okay to switch to another row if only one person is occupying the row?
Thanks,
Rich
Dear Rich,
Go for it! Switch seats. You don't have to ask. But you might want to wait until everyone is on board before making your move. Worst case scenario a flight attendant ...Five ways to spot awful customer service
Oct 14th, 2009 at 8:00AM:
tweetmeme_url = 'http://tweetmeme.com/story/217011779/five-ways-to-spot-awful-customer-service-gadlingcom'; tweetmeme_source = 'Gadling';
When I think I might have problems with patience, my wife is always happy to confirm it for me. Since I hate to wait in line, expect employees to know what they are doing and always be having a good day (at least as far as I can see), my standards are ...Galley Gossip: How flying standby can make you religious
Jul 16th, 2009 at 9:30AM: Dear Heather,
I read your post about flight attendant buddy passes and I think you forgot the best part about flying standby. You become a much more religious person. Why? Because when you fly standby you tend to pray a lot...
It all starts when your alarm goes off at 2 AM. "Please God let the loads on the aircraft be light and let me be the first on the stand by list."
Then when you get to ...
