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BritishAirways posts

Got A Complaint About An Airline? Buy a Promoted Tweet.

Got A Complaint About An Airline? Buy a Promoted Tweet. Sep 3rd, 2013 at 2:00PM: Pete, Flickr Social media, in particular Twitter, has completely changed how airlines do customer service. Whereas once you would have to type an official complaint letter and send it to corporate headquarters, or give call the customer service hotline, nowadays you can simply post your feelings to the wide world of the internet, in the hopes that the company will pay attention. But while...

Everything You Need To Know About Flying With An Infant Turning 2

Everything You Need To Know About Flying With An Infant Turning 2 Mar 13th, 2013 at 11:00AM: After flying with an infant to over a dozen countries and on nearly 50 flights in her 20 months, I figured I pretty much have baby travel down to a science, as much as you can call it "science" when dealing with a person who is often unpredictable and doesn't respond to reason. While each flight gets more challenging, I'm relishing this travel time before she has opinions on where to go and...

The Caucasus, Central Asia And British Airways

The Caucasus, Central Asia And British Airways Dec 14th, 2012 at 11:00AM: I traveled to Beirut earlier this year with bmi (British Midland International), the East Midlands-based airline partially absorbed into British Airways in the spring. My Beirut trip was meant to be the third installment in an ongoing series called "Far Europe and Beyond," which reached a premature end in the lead-up to the airline's sale to International Airlines Group (IAG), the parent of...

Assigned Seats? Airlines Face Heat For Discriminatory Seating Policies

Assigned Seats? Airlines Face Heat For Discriminatory Seating Policies Aug 13th, 2012 at 3:00PM: A recent example from Qantas airlines illustrates a rare form of what some are calling "reverse discrimination" after a man was told to move seats because he was sitting next to an unaccompanied minor. Qantas and Virgin both have safety policies that require unaccompanied minors to be seated alone or next to women. Virgin Australia is reviewing its policy after a recent case involving a...

Saint Lucia rich in history and breathtaking beaches

Saint Lucia rich in history and breathtaking beaches Jan 2nd, 2012 at 3:00PM: On the Caribbean island of Saint Lucia, Rodney Bay is home to Reduit beach and Pigeon Island National Landmark, an important monument to St Lucia's history. We had a chance to walk around the historic site recently and were torn between the hilltop ruins of Fort Rodney and a panoramic view of the ocean and coastline where breathtaking photo opportunities are abundant. Pigeon Island is a 44-acre...

British Airways offers North American flight discount to entice US travelers

British Airways offers North American flight discount to entice US travelers Oct 5th, 2011 at 3:00PM: Many of us have been yearning to visit our neighbor across the pond since The Royal Wedding (capitalization intended). Great Britain is in celebration mode, there's no doubt. They've capitalized on the trend and embarked upon a four year multi-million dollar marketing campaign to their most valuable overseas market - the US, just in time for 2012, a year when Britain is hosting the Queen's...

Cockpit Chronicles: Hitching a ride to Kentucky in Concorde

Cockpit Chronicles: Hitching a ride to Kentucky in Concorde Jul 15th, 2011 at 9:00AM: Occasionally, when pilots are together, the subject eventually will come around to airplanes. Specifically, just what airplane we'd most like to fly. While I have a rather long list that includes the Ford Tri-Motor and the Spitfire, solidly at the top of the heap lies Concorde. An airplane so special, you're not even allowed to put 'the' in front of its name. Since there was no possibility...

Airlines fined for price-fixing, $1.7 billion so far

Airlines fined for price-fixing, $1.7 billion so far Mar 6th, 2011 at 7:00AM: U.S government prosecutors have fined 21 airlines $1.7 billion to date in a price-fixing scheme that has cost America's flying public and cargo shippers millions in a case that dates back to 2000. Rather than fix problems plaguing the airline industry a decade ago, executives at global carriers scrambled to find an easy way out and avoid financial ruin reports the Associated Press....

British companies roll out royal wedding packages for the big day

British companies roll out royal wedding packages for the big day Feb 2nd, 2011 at 11:45PM: The much-anticipated royal wedding is now less than three months away. We didn't receive a coveted save-the-date fax, so it's safe to say we won't be sitting between Elton John and Sarah Ferguson at Westminster Abbey on April 29. That's OK, though – there are plenty of other ways to celebrate the Wedding of the Century without all the excessive bowing and curtsying. In the same...

British Airways chairman criticizes US airport security practices

British Airways chairman criticizes US airport security practices Oct 27th, 2010 at 3:00PM: British Airways chairman Martin Broughton recently spoke to a conference of airport operators, and openly criticized the way the US operates its airport security. In his speech, Mr. Broughton suggested that the practice of being told to remove all shoes and laptops should be dropped. He also complained about inconsistent security measures - something I completely agree with. He also...

Concorde supersonic jet to find new home in London

Concorde supersonic jet to find new home in London Oct 13th, 2010 at 1:30PM: Seven years after the final Concorde flight, one of the 11 remaining supersonic passenger jets may find a new home on London's South Bank, next to the London Eye. RHWL Architects, whose past projects include the British Airways headquarters and the Four Seasons Canary Wharf, are rumored to have planned a $35 million dollar double-decker display with a river boat landing underneath the plane. ...

British Airways, American Airlines, and Iberia in transatlantic tie-up

British Airways, American Airlines, and Iberia in transatlantic tie-up Sep 29th, 2010 at 10:30AM: British Airways has signed a "tie-up" deal with American Airlines to share passengers and costs between the European Union and North America. Two non-EU nations, Switzerland and Norway, are also covered in the agreement. BA says the deal will be worth $7 billion a year and will give passengers greater access to discounted fares. They'll also get better connections and access to the airlines'...

British Airways' re-launched First is worth every mile

British Airways' re-launched First is worth every mile Jun 9th, 2010 at 9:00AM: Recently, I spent $75 to get a seat in British Airways' new and improved first class cabin from New York to London, and although my original flight was ash-canned, I did eventually get there. And to paraphrase the Beatles, man, I did not have a dreadful flight. To quickly explain: I signed up for a British Airways-branded Chase Visa Card ($75 annual fee) and was awarded 100,000 bonus frequent...

British Airways lets Osama Bin Laden try their new mobile boarding pass solution [Updated]

British Airways lets Osama Bin Laden try their new mobile boarding pass solution [Updated] Jun 1st, 2010 at 3:30PM: In a serious case of "what were they thinking", a British Airways company magazine used a boarding pass issued to Osama Bin Laden to show off their latest mobile ticketing service. The name was obviously put there as a joke, but the timing couldn't be any worse - a month after severe disruptions caused by volcanic ash, British Airways is now in the middle of a series of five day strikes -...

Concorde may once again fly - thanks to $22 million and a lot of hard work

Concorde may once again fly - thanks to $22 million and a lot of hard work Jun 1st, 2010 at 10:30AM: October 23rd 2003 is a date many aviation nuts will remember as the end of the era of supersonic passenger transportation. It was the day the final Concorde flight took place, ferrying celebrities into London Heathrow airport. Of course, her fate had already been sealed when Air France flight 4590 crashed just outside of Charles De Gaulle airport in July 2000 killing 113 people. Her...

British Airways announces more upcoming strike dates

British Airways announces more upcoming strike dates May 10th, 2010 at 3:30PM: British Airways just can't catch a break - the airline is still recovering from the massive disruptions caused by the Eyjafjallajökull volcano, and now they will have to deal with four different five-day strikes. The first of the strikes will take place on May 18, followed by May 24, May 30 and June 5. Unite, the union behind the strike said that 81% of cabin crew voted in favor of the...

Travel returning to normal as the blame game begins

Travel returning to normal as the blame game begins Apr 22nd, 2010 at 10:30AM: As air travel begins to return to normal, the question of who's going to pay for the expenses incurred by the flight ban is being raised. Airlines say the EU acted too hastily in creating a blanket ban that cost them more than a billion euros. Flights in most countries have nearly reached their pre-eruption levels, but some airports in Sweden and Norway shut down late yesterday as a northerly...

Most European flights resume

Most European flights resume Apr 21st, 2010 at 8:00AM: The skies over Europe are once again filling up with planes, but passengers can still expect headaches. About 75% of flights are scheduled to run today and all major airports are reported open, but airlines warn there will be significant delays and cancellations as they try to get back into gear and deal with a huge backlog of passengers. Eurocontrol, the agency that controls air traffic in...

Some European flights reopen. . .for the moment

Some European flights reopen. . .for the moment Apr 20th, 2010 at 8:00AM: A limited number of flights took off this morning in Europe after an emergency meeting of EU transport ministers eased the flight ban on those parts of Europe with a lesser amount of ash. Several major airports, such as those in Paris, Amsterdam, and Frankfurt, have seen limited departures. The millions of people waiting for a flight now have some hope of reaching their destination, or at least...

World Cup travelers outraged by high airfares

World Cup travelers outraged by high airfares Apr 7th, 2010 at 11:30AM: Eager fans headed to this summer's World Cup in South Africa have been finding plenty of frustration due to sky-high airline prices. According to a story in today's Sydney Morning Herald, there may be a reason why: South Africa's two main carriers are currently under investigation due to allegations of price collusion. South Africa's antitrust "Competition Commission" recently began an...

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