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Delta Airlines offers free elite status to victims of flight attendant from hell
Last week news of a particularly nasty incident on an American Airlines flight hit the blogs. Here at Gadling, we covered it, then our very own flight attendant posted her views on the story, and this weekend, the passenger in question responded. To cut a long story short - a passenger in first class on an AA flight asked for a glass of orange juice, and ended up getting off the plane with a written warning handed to him by a psychotic flight attendant.
The whole story just got even better - because an executive at Delta Airlines is offering free gold elite status to any of the passengers involved in the "OJ Incident" on that flight.
To be honest, it's probably the kind of offer I would gladly accept, as being written up for a beverage request is not the kind of treatment that would ever have me set food on their airline again. Best of all, the Delta Airlines executive is an ex-AA employee. Talk about trying to screw with your former employer.
What annoys me more than anything is how American Airlines has tried to stay out of the story. The Consumerist attempted to contact them, but has not heard back. Even the official American Airlines Twitter feed hasn't mentioned the incident. I'm always looking to hear the other side of any aviation incident, but if American Airlines chooses to ignore this, then I suspect people will just assume the initial story is indeed correct and that there is no "other side".
Filed under: Airlines













Reader Comments (Page 1 of 1)
james Dec 14th 2009 9:26PM
Delta is so generous. Yeah, right. They'll use the over 50,000 miles they deleted from my account without notice for this cheap publicity stunt. They have no class.
DJ Dec 15th 2009 2:34AM
I hope the F/A involved was fired. She, obviously, is in the wrong business
steve326m Dec 15th 2009 3:12AM
I wish we could hear from Helen (The FA in question) to find out why she acted that way. If she was going through something bad in her life, maybe there is someone who can try to help her. Does she have a history of this or is this a 1 time thing? I really want to hear her side on this to be fair. Yes, her behavior was bad for that passenger as well as AA but I would just like to see her be given a chance to make things right. I hope she can, for her peace of mind as well as others.
God Bless...
Steve & Myrlita
Morgs Dec 16th 2009 11:21AM
@STEVE326M... Urgh, I get so frustrated when people say things like that. Everyone has bad days, but the bottom line is that when you work in a role where you are exposed to the public on behalf of your company (I won't say a customer service role because people will start whining about the fact that "Flight attendants are there primarily for our safety... blah blah blah"), this type of incident should never(!) happen.
F. R. Equentflyer Dec 16th 2009 12:20PM
"Flight attendants are there primarily for our safety"
This line is a total joke. At least on airlines like Northwest where many of the FA's seem to be collecting social security along with a paycheck. I've seen so many FA's where it is obvious the pax will be helping them out in the event of an emergency, it's just crazy.