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Delta Airlines turns the game of voluntary seat bumping into Ebay

Marginal Revolution posted this photo of a voluntary bump screen on a Delta Airlines automated kiosk. Instead of offering bump vouchers to anyone interested, they now ask in advance how much you would be willing to accept for a bump.
Genius.
Pay close attention to the "Delta accepts lower bids first" text - which is a great way for the airline to pay much less than they'd normally hand out.
Inexperienced fliers may be tempted to settle for $100, or even less - just for taking a later flight. But keep in mind that a "normal" bump entitles you to much more. Normally with voluntary bumps, the airline may start at $150, and keep going up. Once they can't find volunteers and start switching to involuntary bumps, they will have to pay a maximum of $400 ($800 if they can't rebook you a different flight).
In other words - if the airlines gets enough suckers to settle for $100, they'll make a fortune. Don't be one of those suckers. The terminal apparently only settles for numbers under $400, so make sure your numbers are always around that amount. Sure, be competitive with others, and go for $398 (folks on the Price is Right do that all the time), but don't spoil the system with low-ball offers.
[Via: Consumerist]
Filed under: North America, Airlines












Reader Comments (Page 1 of 1)
Darin Jan 6th 2011 10:49AM
The Company Name is Delta Air Lines. Or Delta. Never Delta Airlines. Never has been.
MICHAEL Jan 6th 2011 2:40PM
NEXT thing you know the air....lines will be selling "preferred" outdoor seating
on their wings.
Phillip Jan 6th 2011 6:06PM
They need to get rid of Orndorff as a pilot!
EagerTraveler Jan 6th 2011 6:38PM
5000 aught to do it.
brad Jan 6th 2011 7:23PM
Pardon my ignorance of this but its been awhile since flying but I always book the seat in advance. I don't still understand how they overbook, been on flights when they announce they will give you a travel voucher, and ask people to volunteer. So I don't get it. Economically speaking it makes sense but customer service wise what an insult.