DeltaAirlines posts
by Grant Martin (RSS feed) (4 months ago)
Jan 16th, 2013 at 9:00AM:
Late last year you may remember that Delta Air Lines produced a new on-board safety video. It was a replacement to the now-famous Deltalina video, updated with new hosts and a dash of humor. Widely applauded by the community for balancing light-hearted content with informational rules, several versions of the video are now in place among the 722 aircraft in Delta's fleet.
As a bonus, this ...
by Jessica Marati (RSS feed) (4 months ago)
Jan 11th, 2013 at 11:30AM:
Ever dream of flying in a glass bottom jet? That technology may not yet be available, but Delta Air Lines' new iPad app might just be the best simulation.
The Fly Delta app for iPad was released yesterday as part of Delta's new $140 million commitment to technology, which includes upgrades to its website, mobile apps and airport kiosks. The app includes new tools to ease the travel ...
by Kraig Becker (RSS feed) (7 months ago)
Oct 12th, 2012 at 8:00AM: A few weeks back, to much fanfare, Apple released a new version of their popular iPhone and an updated version of iOS, the operating system that powers the device. Dubbed iOS 6, the latest edition of the software as been a bit of a mixed bag for most iPhone users, who now enjoy improved social networking integration, better messaging and a smarter Siri, but have been cursed with Apple's new ...
by Jessica Festa (RSS feed) (10 months ago)
Jul 17th, 2012 at 12:00PM: And you thought your worst airline meal nightmare was getting runny eggs or stale bread? Passengers onboard four different flights from Amsterdam to the United States on Delta Air Lines were horrified to find sewing needles in their turkey sandwiches.
In total, six sandwiches were found to have needles, including two separate flights to Atlanta, one to Seattle and one to Minneapolis, where the ...
by Grant Martin (RSS feed) (1 year ago)
Dec 23rd, 2011 at 11:30AM:
Ever wonder what happens to your bag after you send it down the tunnel behind the gate agent at the airport? I was always under the impression that it was handled by a series of Oompa-Loompas who gently carry your bags from point A to point B on their heads, quietly singing the song of the baggage handler as glitter falls from the sky.
Apparently that's not the case. The kind folks over at ...
by Jessica Marati (RSS feed) (1 year ago)
Dec 14th, 2011 at 1:30PM: This holiday season, Delta has partnered up with eBay and Gogo to offer travelers 30 minutes of free in-flight wireless Internet on all WiFi-enabled aircraft through January 2.
Connecting is super simple: just open your browser, enter your email address on the promotional page, click the "Give Me Free WiFi" button, and boom -- enough free connectivity to check your email and reconfirm your ...
by Grant Martin (RSS feed) (1 year ago)
Dec 1st, 2011 at 1:00PM: The trump card when going toe to toe with the airline industry has always been elite status. Once you're silver or gold or whatever color is associated with frequent travel, many of the airline fees go away, upgrades start to sneak out of the woodwork and travel becomes slightly less miserable. That's why many people carefully plan their annual travel to make sure that they reach a special status, ...
by Chris Owen (RSS feed) (1 year ago)
Jul 14th, 2011 at 11:00AM: This week, The Atlantic used The American Consumer Satisfaction Index (ACSI) data to compile a list of the 19 Most Hated Companies in America. Joining Bank of America, JPMorgan Chase and Facebook all with a score of 64 or more out of 100 are even lower-scoring American Airlines (63), United Airlines (61), and US Airways (61). Worst of all air carriers? Delta Air Lines scoring an ultra low 56 on ...
by Grant Martin (RSS feed) (1 year ago)
Jul 4th, 2011 at 3:00PM: As mobile applications take a larger and larger role in our daily travel lives, airlines are starting to respond with their own widgets and tools to make working with them easier. After all, the better that they can facilitate your transactions with them, the more likely that you're going to return a happy customer.
To that end, Delta Air Lines just rolled its new iPhone/Android app out that ...
by Tom Johansmeyer (RSS feed) (1 year ago)
Jun 13th, 2011 at 3:30PM:
Outside the travel world, everyone's marveling at the prospect of a Facebook IPO, which could be valued at as much as $100 billion. So, what are we missing while we fawn over Mark Zuckerberg's creation? How about the slow, stodgy, ugly airline industry. Known for a painful user experience and a steady decline of free features, the likes of Delta and American Airlines are outdoing the hottest ...
by Grant Martin (RSS feed) (1 year ago)
Jun 8th, 2011 at 5:00PM: We've been following the unfolding events in a story that Gadling helped break on Tuesday where a group of soldiers returning from Afghanistan were charged $200 each to check their required luggage on Delta Air Lines.
Since then, the airline has taken several conciliatory measures and even changed their baggage policy, documenting all of the transition over on their blog.
Now, Iowa's ...
by Tom Johansmeyer (RSS feed) (1 year ago)
Jun 8th, 2011 at 8:00AM: The most recent U.S. Department of Transportation data is out, and it's time for the airlines to brace themselves. The good, the bad and the ugly can be discerned from the data, and numbers are notoriously poor at showing excuses (I mean, "underlying reasons").
So, let's start with what looks good. Hawaiian Airlines is most likely to get you to your destination on time, leading U.S. carriers ...
by Grant Martin (RSS feed) (1 year ago)
Jun 7th, 2011 at 9:00PM: A team of returning soldiers from Afghanistan was hit with an unpleasant surprise upon their arrival into the United States yesterday morning. The squadron, bringing a full load of gear with them back from the Central Asia was sacked with the baggage fees in place at Delta Air Lines, which, despite the agreement that they have with the armed forces charged the soldiers extra baggage fees.
In ...
by Chris Owen (RSS feed) (2 years ago)
May 18th, 2011 at 4:00PM:
When airline customers think about flying they often focus on flight schedules and possible delays, damaged or lost luggage, and making connections. Its not exactly a happy place for their minds to be. Now, one airline gets creative and is making changes to move beyond that.
Delta air lines, the one that not long ago added Seattle Best Coffee, will make Apple iPads available to rent on ...
by Tom Johansmeyer (RSS feed) (2 years ago)
May 10th, 2011 at 1:00PM:
I prefer to keep my trips as short as possible – that's how I've always felt about business travel. I Not only does it get me home sooner – to be with the people with whom I'd rather spend my time – but it also results in lower expenses. So, if I need to take an extra trip, want to test out a new marketing idea or such, I'm more likely to have at least some of the cash I need ...
by Laurel Miller (RSS feed) (2 years ago)
May 7th, 2011 at 12:00PM: In a marketing move best described as "ironic," a handful of airlines are now offering land-bound folk a taste of the finest of what they serve in the air. The New York Times reports that Air France, Austrian Airlines, Southwest, and Delta are trying to lure potential passengers by tempting them with samples of in-flight meals "from" celebrity-chefs.
The modus operandi are primarily roving food ...
by Meg Nesterov (RSS feed) (2 years ago)
May 2nd, 2011 at 12:30PM: Does Cookie Monster have to buy two seats? Does Elmo travel carry-on only? You can ask them yourself this week as several Sesame Street characters appear at US airports this week to kick off summer travel with Delta Airlines.
Today, Elmo and Cookie Monster will be making gate announcements and welcoming travelers to Minneapolis-St Paul Airport, before meeting up with Grover at La Guardia on ...
by Justin Delaney (RSS feed) (2 years ago)
Apr 26th, 2011 at 11:00AM: Old cities are at their most pure and honest in the early morning. Before the crowds draw out to transform the peace with the trappings of modern existence, an old city seems frozen in time. Wandering through Quito in the morning feels like visiting an old stranger's house with no one home. I inspect the pictures and look in rooms, attempting to solve the riddles my mind creates. It is lonely and ...
by Alex Robertson Textor (RSS feed) (2 years ago)
Apr 5th, 2011 at 11:00AM:
Latin America is one of the world's most budget-friendly regions for visitors. There are very cheap places to stay across the region--most notably across Central America--where a few dollars will get you a bed for the night and dinner.
But in a budget-friendly region like Latin America there are also huge divides in terms of quality. How do you do your research to make sure that you come up ...
by Tom Johansmeyer (RSS feed) (2 years ago)
Mar 18th, 2011 at 1:00PM: I love the Business Travel Coalition. I really do. I see a press release from this organization in my inbox, and I start to smile. It's like reading Business Insider headlines without stopping to think that they may be click-bait (not that I'm ever guilty of that, of course ...). Well, the latest is downright hilarious. If you hate Delta, you'll love the Business Travel Coalition.
In its latest ...
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