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DeltaAirlines posts
Your bag's perspective from Atlanta to New York
Dec 23rd, 2011 at 11:30AM:
Ever wonder what happens to your bag after you send it down the tunnel behind the gate agent at the airport? I was always under the impression that it was handled by a series of Oompa-Loompas who gently carry your bags from point A to point B on their heads, quietly singing the song of the baggage handler as glitter falls from the sky.
Apparently that's not the case. The kind folks over at ...
Delta gives the gift of free in-flight WiFi
Dec 14th, 2011 at 1:30PM: This holiday season, Delta has partnered up with eBay and Gogo to offer travelers 30 minutes of free in-flight wireless Internet on all WiFi-enabled aircraft through January 2.
Connecting is super simple: just open your browser, enter your email address on the promotional page, click the "Give Me Free WiFi" button, and boom -- enough free connectivity to check your email and reconfirm your ...Buy elite miles on Delta, cheat your way to elite status
Dec 1st, 2011 at 1:00PM: The trump card when going toe to toe with the airline industry has always been elite status. Once you're silver or gold or whatever color is associated with frequent travel, many of the airline fees go away, upgrades start to sneak out of the woodwork and travel becomes slightly less miserable. That's why many people carefully plan their annual travel to make sure that they reach a special status, ...Airlines dominate Most Hated Companies list
Jul 14th, 2011 at 11:00AM: This week, The Atlantic used The American Consumer Satisfaction Index (ACSI) data to compile a list of the 19 Most Hated Companies in America. Joining Bank of America, JPMorgan Chase and Facebook all with a score of 64 or more out of 100 are even lower-scoring American Airlines (63), United Airlines (61), and US Airways (61). Worst of all air carriers? Delta Air Lines scoring an ultra low 56 on ...Get free Delta miles by using their mobile app
Jul 4th, 2011 at 3:00PM: As mobile applications take a larger and larger role in our daily travel lives, airlines are starting to respond with their own widgets and tools to make working with them easier. After all, the better that they can facilitate your transactions with them, the more likely that you're going to return a happy customer.
To that end, Delta Air Lines just rolled its new iPhone/Android app out that ...Airline fees are worth more than Facebook
Jun 13th, 2011 at 3:30PM:
Outside the travel world, everyone's marveling at the prospect of a Facebook IPO, which could be valued at as much as $100 billion. So, what are we missing while we fawn over Mark Zuckerberg's creation? How about the slow, stodgy, ugly airline industry. Known for a painful user experience and a steady decline of free features, the likes of Delta and American Airlines are outdoing the hottest ...Congressman talks Delta baggage-gate, supports soldiers
Jun 8th, 2011 at 5:00PM: We've been following the unfolding events in a story that Gadling helped break on Tuesday where a group of soldiers returning from Afghanistan were charged $200 each to check their required luggage on Delta Air Lines.
Since then, the airline has taken several conciliatory measures and even changed their baggage policy, documenting all of the transition over on their blog.
Now, Iowa's ...Airline industry best and worst of April 2011
Jun 8th, 2011 at 8:00AM: The most recent U.S. Department of Transportation data is out, and it's time for the airlines to brace themselves. The good, the bad and the ugly can be discerned from the data, and numbers are notoriously poor at showing excuses (I mean, "underlying reasons").
So, let's start with what looks good. Hawaiian Airlines is most likely to get you to your destination on time, leading U.S. carriers ...Delta Air Lines charges returning soldiers for checked bags
Jun 7th, 2011 at 9:00PM: A team of returning soldiers from Afghanistan was hit with an unpleasant surprise upon their arrival into the United States yesterday morning. The squadron, bringing a full load of gear with them back from the Central Asia was sacked with the baggage fees in place at Delta Air Lines, which, despite the agreement that they have with the armed forces charged the soldiers extra baggage fees.
In ...
Airline gets creative to improve customer experience
May 18th, 2011 at 4:00PM:
When airline customers think about flying they often focus on flight schedules and possible delays, damaged or lost luggage, and making connections. Its not exactly a happy place for their minds to be. Now, one airline gets creative and is making changes to move beyond that.
Delta air lines, the one that not long ago added Seattle Best Coffee, will make Apple iPads available to rent on ...The advantages to one-day business trips
May 10th, 2011 at 1:00PM:
I prefer to keep my trips as short as possible – that's how I've always felt about business travel. I Not only does it get me home sooner – to be with the people with whom I'd rather spend my time – but it also results in lower expenses. So, if I need to take an extra trip, want to test out a new marketing idea or such, I'm more likely to have at least some of the cash I need ...Airlines offer in-flight menu items at food trucks, pop-ups
May 7th, 2011 at 12:00PM: In a marketing move best described as "ironic," a handful of airlines are now offering land-bound folk a taste of the finest of what they serve in the air. The New York Times reports that Air France, Austrian Airlines, Southwest, and Delta are trying to lure potential passengers by tempting them with samples of in-flight meals "from" celebrity-chefs.
The modus operandi are primarily roving food ...Sesame Street helps kick off summer travel season
May 2nd, 2011 at 12:30PM: Does Cookie Monster have to buy two seats? Does Elmo travel carry-on only? You can ask them yourself this week as several Sesame Street characters appear at US airports this week to kick off summer travel with Delta Airlines.
Today, Elmo and Cookie Monster will be making gate announcements and welcoming travelers to Minneapolis-St Paul Airport, before meeting up with Grover at La Guardia on ...Latin America on a budget: Quito, Ecuador
Apr 26th, 2011 at 11:00AM: Old cities are at their most pure and honest in the early morning. Before the crowds draw out to transform the peace with the trappings of modern existence, an old city seems frozen in time. Wandering through Quito in the morning feels like visiting an old stranger's house with no one home. I inspect the pictures and look in rooms, attempting to solve the riddles my mind creates. It is lonely and ...Latin America on a budget: How to plan a budget-friendly adventure
Apr 5th, 2011 at 11:00AM:
Latin America is one of the world's most budget-friendly regions for visitors. There are very cheap places to stay across the region--most notably across Central America--where a few dollars will get you a bed for the night and dinner.
But in a budget-friendly region like Latin America there are also huge divides in terms of quality. How do you do your research to make sure that you come up ...Delta accused of making business decision for bad reason [RETALIATION]
![Delta accused of making business decision for bad reason [RETALIATION]](http://www.blogcdn.com/www.gadling.com/media/2011/03/delta-twin-cities_thumbnail.jpg)
Mar 18th, 2011 at 1:00PM: I love the Business Travel Coalition. I really do. I see a press release from this organization in my inbox, and I start to smile. It's like reading Business Insider headlines without stopping to think that they may be click-bait (not that I'm ever guilty of that, of course ...). Well, the latest is downright hilarious. If you hate Delta, you'll love the Business Travel Coalition.
In its latest ...Delta Air Lines announces Delta Assist for Facebook
Mar 3rd, 2011 at 4:30PM: Delta Assist on Twitter has been a winning investment for the nation's largest carrier. By utilizing the social networking site, Delta has been able to cater a niche customer service product to a vociferous audience -- a product well lauded by the travel community.
Now, they're taking that success to Facebook. With the program that launches today, Delta plans to be the world's first mover in ...Delta airlines puts elderly woman on wrong flight due to boarding pass mix-up
Feb 23rd, 2011 at 1:00PM: In a Top 10 of phone calls you probably don't want to receive from an airport official: "Your grandmother was found in baggage claim."
Eighty-year-old Nefissa Yesuf's Sunday Atlanta to Dulles flight didn't go quite as planned. CNN reports that airline and airport staff failed to notice that a Delta employee had allegedly given her someone else's boarding pass by mistake. Yesuf, who is from ...Delta plane engine breaks apart over Port Everglades
Feb 20th, 2011 at 12:45PM:
A Delta plane heading to Minneapolis had to abort its journey from Fort Lauderdale- Hollywood International Airport today as one of the plane's engines broke apart in the air.
Pieces of the engine from the plane fell over Port Everglades where they are being recovered by investigators from the Broward Sheriff's Department after the 7:30am attempt to take off. The plane quickly returned to ...Five business travel challenges for small companies to overcome
Feb 17th, 2011 at 11:00AM: Regardless of economic conditions, owning and running a small business isn't easy. It's always tough to find clients, allocate your funds effectively and maximize your bang for the buck. And, business travel is a big part of this. When you go out on the road, you know you're committing some serious cash to the endeavor, and you want to make sure you get as much value out of it as possible.
Part ...
