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Galley Gossip: A flight attendant Christmas story
I graduated from flight attendant training on the 8th of December in 1995. Two weeks later, on Christmas Eve, my roommate and I were called out to work a trip - together. The crew scheduling God's must have been smiling down on us that day because it's not often a flight attendant gets to work with their roommate who also happens to be their best friend on reserve. Although we were scheduled to layover in Buffalo, or maybe it was Albany (I can't remember), we knew we were lucky. By the way, that's us in the photograph.What I remember most is glancing out the window and seeing rooftops and - Oh. My. God! - we were seconds from landing and I still had first class meal trays out in the cabin! I ran like crazy to collect everything and lock it up in the galley before we touched ground, barely making it to my jump seat in time. The Captain never made the prepare for landing PA, even though he swore he did when I called him on it later, which is why I had no idea how close we were to landing. As if that weren't stressful enough for a new-hire, things went from bad to worse (at least in my head it did) real quick.
As we taxied to the gate, I began to make an announcement, you know the one. "Ladies and gentleman, welcome to....to....to -" Oh no...where the heck are we?! For the life of me I could not remember. My brain was shot after having flown to so many cities in just two weeks on the job. With my heart pounding like crazy, I frantically searched my pockets for the flight itinerary.
The following day my roommate and I wound up eating Christmas dinner out of a vending machine located on the second floor of our three-star hotel. The restaurant in the hotel was closed and there was nothing else open nearby. Although we would have been much happier eating turkey and dressing at home with our family and friends, we made the best of it with a couple packets of peanut butter crackers and Diet Coke. To this day, fifteen years later, it's the most memorable Christmas I've ever had.
Four months later my roommate quit. I'll never forget the day my cab pulled up to the curb outside our crash pad in Queens and I spotted her sitting on the stoop smiling from ear to ear. She couldn't wait to tell me the big news. I hadn't seen her look so happy since our first day of flight attendant training. The job is not for everyone, and being away from loved ones during the holidays certainly doesn't make it any easier.
Today I still work for the same airline, and from time to time I still screw up. But not this Christmas! Seniority is everything at an airline and because I work out of New York, the most junior base in the system, I have the day off. New Years Eve, however, is a different story. So for those of you traveling to North Carolina in a few days, consider yourself warned.
NOTE TO SELF: North Carolina, North Carolina, I'm flying to North Carolina!
A special thanks to all the airline employees who went to work today! It's because of them that many of you are having a very merry Christmas this year.
Photo courtesy of me! (Heather Poole)

Filed under: Airlines, Airports, Galley Gossip












Reader Comments (Page 1 of 1)
Ted Dec 25th 2010 12:49PM
How DO you remember where you are going on THIS particular leg after 4 days of flying non-stop?
Kammie Dec 25th 2010 1:06PM
Wow.. this is a great first Christmas story. I remember mine. I came into New York after a Long 4 day and i was trying to catch the last flight home. A passenger i had just brought in from Canada was waiting at the same gate as i was to go home. the flight was oversold and about 10 crew members were trying to get on the plane. The gentleman i was chatting offered his seat to me. He told me he didn't have a family to go home to and he could see that i did. Well the agent told him that i wouldn't get on the plane due to seniority and he seemed Sincerely sorry and i stayed to push back the plane ( just in case ) and to my luck no sooner than my hopes of seeing my family on Christmas faded the plane stopped and came back to the gate. A group of college kids had to much to drink and were removed from the flight allowing all of the commuters still at the gate on the plane. I sat next to the gentleman who offered me his seat.
My first Christmas here was one to remember. I've worked on each Christmas since then but this one was the most special. ! The kindness of strangers makes all the difference .
Bob the semi-talented singing pilot Dec 25th 2010 2:07PM
Love it.
I am off Xmas this year too. NYC based - isn't it great being senior?
But I've worked most Xmas holidays.
One of my favorite things to do when flying Xmas eve, is to imitate Santa over the airplane's PA for all the kids.
I have the FAs gather all the names of the children on board. Then using two microphones (the handset for me, and the oxygen mask mic for "Santa",) I'd engage in this conversation over the PA:
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Me: Ah, ladies and gentlemen, boys and girls, looks like we are still arriving on time. Air traffic control has reported Santa Clause in our airspace and we going to try and contact him over the radio.......please standby.
[Wait for passing airplane with flashing lights to go by]
Me: Santa Clause, this is flight 1104, come in. We have you in sight, passing on our right.
"Santa": Ho ho ho, Merry Christmas. I have you in sight flight 1104. I can see all the children through your windows. There's Johnny, Stacey, Billy, Lisa,....(etc, as I name off all the kids from the collected names)."
Me: Roger Santa, have a safe flight. Over.
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Usually, the children stayed glued to the windows for about 15 minutes afterwards.
Mathias Dec 25th 2010 2:31PM
Merry Christmas, Heather. And thanks for the great story.
Ann Dec 26th 2010 6:38PM
Happy holidays and a wonderful 2011 to our favorite doll in the sky! Merry Christmas, Heather! Cheers,
Ann
George from Romania Dec 26th 2010 3:46AM
Thank you all for these great Christmas stories! Seasons greetings!
Bettie Dec 26th 2010 5:06PM
You tell a good story, Heather, and you tell it very well. Thank you.
One thing puzzles me, though. Why is NYC the most junior base in the system? I would have expected FAs with seniority to compete to be based at NYC, thereby making it become the most senior. Or have I completely misunderstood that part?
Anyway, happy new year, Heather, and the same best new year wishes to all readers of Heather's cool and entertaining bloggings.
Stephen Dec 27th 2010 3:37AM
Hilarious - great story Heather!
Rachel Dec 28th 2010 5:19PM
Great Story and have always loved your blog!!
Where in NC are you headed? I'm from NC and thought it was an interesting choice for a NYE destination.
davey Jan 31st 2011 7:25AM
Heather, please answer Bettie's question about NYC -- lots of us non-FAs are very interested in understanding the reasoning behind this situation! Thanks.