Jun 13th, 2011 at 3:30PM:
Outside the travel world, everyone's marveling at the prospect of a Facebook IPO, which could be valued at as much as $100 billion. So, what are we missing while we fawn over Mark Zuckerberg's creation? How about the slow, stodgy, ugly airline industry. Known for a painful user experience and a steady decline of free features, the likes of Delta and American Airlines are outdoing the hottest ...Click on a label to read posts from that part of the world.
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Airline fees are worth more than Facebook
Jun 13th, 2011 at 3:30PM:
Outside the travel world, everyone's marveling at the prospect of a Facebook IPO, which could be valued at as much as $100 billion. So, what are we missing while we fawn over Mark Zuckerberg's creation? How about the slow, stodgy, ugly airline industry. Known for a painful user experience and a steady decline of free features, the likes of Delta and American Airlines are outdoing the hottest ...Congressman talks Delta baggage-gate, supports soldiers
Jun 8th, 2011 at 5:00PM: We've been following the unfolding events in a story that Gadling helped break on Tuesday where a group of soldiers returning from Afghanistan were charged $200 each to check their required luggage on Delta Air Lines.
Since then, the airline has taken several conciliatory measures and even changed their baggage policy, documenting all of the transition over on their blog.
Now, Iowa's ...Airline industry best and worst of April 2011
Jun 8th, 2011 at 8:00AM: The most recent U.S. Department of Transportation data is out, and it's time for the airlines to brace themselves. The good, the bad and the ugly can be discerned from the data, and numbers are notoriously poor at showing excuses (I mean, "underlying reasons").
So, let's start with what looks good. Hawaiian Airlines is most likely to get you to your destination on time, leading U.S. carriers ...Delta Air Lines charges returning soldiers for checked bags
Jun 7th, 2011 at 9:00PM: A team of returning soldiers from Afghanistan was hit with an unpleasant surprise upon their arrival into the United States yesterday morning. The squadron, bringing a full load of gear with them back from the Central Asia was sacked with the baggage fees in place at Delta Air Lines, which, despite the agreement that they have with the armed forces charged the soldiers extra baggage fees.
In ...
Video: Delta 767 blows a tire on takeoff
Jun 3rd, 2011 at 2:15PM: While a tire failure can occasionally happen during takeoff or landing, it's rare to get it caught on video. This scene, taken Wednesday by TengoIndiaMike captures the moment Delta 257, a flight from Detroit to Sao Paulo, in a rather dramatic fashion.
I've experienced a tire failure in a 727 on landing that we never felt. It was only after the tower mentioned seeing something that we stopped ...
Northwest Airlines memorabilia becomes big with collectors
May 18th, 2011 at 2:00PM: Two years after being absorbed by Delta, Northwest Airlines has become a hot ticket again among airline collectors. Airline museums in Minnesota and Atlanta are seeking artifacts from Northwest and all things NWA-related are selling on eBay, according to the Detroit Free Press.
"It was the airline everyone loved to hate, but you know what? People are starting to miss it," said Bruce Kitt of ...The advantages to one-day business trips
May 10th, 2011 at 1:00PM:
I prefer to keep my trips as short as possible – that's how I've always felt about business travel. I Not only does it get me home sooner – to be with the people with whom I'd rather spend my time – but it also results in lower expenses. So, if I need to take an extra trip, want to test out a new marketing idea or such, I'm more likely to have at least some of the cash I need ...Sesame Street helps kick off summer travel season
May 2nd, 2011 at 12:30PM: Does Cookie Monster have to buy two seats? Does Elmo travel carry-on only? You can ask them yourself this week as several Sesame Street characters appear at US airports this week to kick off summer travel with Delta Airlines.
Today, Elmo and Cookie Monster will be making gate announcements and welcoming travelers to Minneapolis-St Paul Airport, before meeting up with Grover at La Guardia on ...Latin America on a budget: Quito, Ecuador
Apr 26th, 2011 at 11:00AM: Old cities are at their most pure and honest in the early morning. Before the crowds draw out to transform the peace with the trappings of modern existence, an old city seems frozen in time. Wandering through Quito in the morning feels like visiting an old stranger's house with no one home. I inspect the pictures and look in rooms, attempting to solve the riddles my mind creates. It is lonely and ...Latin America on a budget: Bogota, Colombia
Apr 19th, 2011 at 11:00AM:
Not all the glowing stories about Colombia's travel revival are true: a visit to Bogota can still be dangerous. I actually found myself in peril my first day in Colombia's capital when I went for some authentic lunch. As I sat down for my first Colombian meal, a friendly local recommended the "Bandeja Paisa," a hearty Colombian dish. Why not, I thought? Except his innocent meal was not what it ...2011 Airline Quality Ratings - AirTran at number one
Apr 5th, 2011 at 10:00AM: The 2011 Airline Quality Ratings (AQR) were just released, and AirTran topped the list at number one. The Atlanta based air line got top marks in the study that accounts for on time arrivals, mishandled baggage, complaints, and other metrics. The study only includes airlines in the United States and provides interesting statistics about the overall quality of domestic air travel.
The main form ...Delta accused of making business decision for bad reason [RETALIATION]
![Delta accused of making business decision for bad reason [RETALIATION]](http://www.blogcdn.com/www.gadling.com/media/2011/03/delta-twin-cities_thumbnail.jpg)
Mar 18th, 2011 at 1:00PM: I love the Business Travel Coalition. I really do. I see a press release from this organization in my inbox, and I start to smile. It's like reading Business Insider headlines without stopping to think that they may be click-bait (not that I'm ever guilty of that, of course ...). Well, the latest is downright hilarious. If you hate Delta, you'll love the Business Travel Coalition.
In its latest ...Delta Air Lines announces Delta Assist for Facebook
Mar 3rd, 2011 at 4:30PM: Delta Assist on Twitter has been a winning investment for the nation's largest carrier. By utilizing the social networking site, Delta has been able to cater a niche customer service product to a vociferous audience -- a product well lauded by the travel community.
Now, they're taking that success to Facebook. With the program that launches today, Delta plans to be the world's first mover in ...Delta SkyMiles Medallion parking lot coming to Braves' Turner Field
Feb 23rd, 2011 at 6:00PM:
Delta's been Atlanta's hometown airline for decades, and it looks like the bond between the two is getting a little stronger with the start of the 2011 Major League Baseball season. Delta Air Lines and the Atlanta Braves have announced a partnership that will lead to the opening of a new lot at Turner Field. Or, at least a re-branded portion of a lot. The current Green Park Lot -- which is ...Delta airlines puts elderly woman on wrong flight due to boarding pass mix-up
Feb 23rd, 2011 at 1:00PM: In a Top 10 of phone calls you probably don't want to receive from an airport official: "Your grandmother was found in baggage claim."
Eighty-year-old Nefissa Yesuf's Sunday Atlanta to Dulles flight didn't go quite as planned. CNN reports that airline and airport staff failed to notice that a Delta employee had allegedly given her someone else's boarding pass by mistake. Yesuf, who is from ...Delta plane engine breaks apart over Port Everglades
Feb 20th, 2011 at 12:45PM:
A Delta plane heading to Minneapolis had to abort its journey from Fort Lauderdale- Hollywood International Airport today as one of the plane's engines broke apart in the air.
Pieces of the engine from the plane fell over Port Everglades where they are being recovered by investigators from the Broward Sheriff's Department after the 7:30am attempt to take off. The plane quickly returned to ...Five business travel challenges for small companies to overcome
Feb 17th, 2011 at 11:00AM: Regardless of economic conditions, owning and running a small business isn't easy. It's always tough to find clients, allocate your funds effectively and maximize your bang for the buck. And, business travel is a big part of this. When you go out on the road, you know you're committing some serious cash to the endeavor, and you want to make sure you get as much value out of it as possible.
Part ...Fuel truck has a "fender bender" with a Delta Air Lines plane at Laguardia Airport
Feb 14th, 2011 at 10:30AM:
No injuries were reported after a fuel truck clipped a Delta Air Lines plane at New York's Laguardia Airport Sunday, a Delta spokesperson said. The airline says all 106 passengers aboard flight 2879 were sitting down and the plane wasn't moving when the accident occurred.
The plane has since been removed from service and sustained wing damage. The flight, scheduled to depart for Fort ...
Delta Air Lines sends frontline staff back to charm school
Feb 3rd, 2011 at 11:00AM: We've all been there - standing face to face with an airline employee that has the customer service skills of a can of beans, completely unwilling to provide any form of assistance in a time of need.
According to the Vice President of Delta, his airline completely fit that description when they so badly failed at customer support last summer.
To fix things, he's sending 11,000 of his staff ...Galley Gossip: Flight attendants trained to spot human traffickers at the Super Bowl
Feb 3rd, 2011 at 9:30AM:
What do hundreds of flight attendants, thousands of under-age prostitutes and the Super Bowl all have in common? Dallas. On Sunday they're all traveling to Texas. American Airlines, American Eagle, Delta, United, and Qantas hope to help stop human traffickers from pimping out women and children by holding training sessions that will enable flight attendants volunteering their time on the ground ...
