delta posts
by Grant Martin (RSS feed) (16 days ago)
May 10th, 2012 at 9:00AM: There are too many "like our Facebook feeds and win a prize" challenges out there, so today I'd like to try to change tack: instead of rewarding ourselves let's empower others. Today, let's raise Facebook likes for UNICEF.
Instead of asking AOL (our bosses) to step up to the plate, however, I'd like to lead by example. So as editor of this fine site I'll dig into my personal SkyMiles account ...
by Jeremy Kressmann (RSS feed) (3 months ago)
Feb 24th, 2012 at 10:30AM: Those that travel frequently between New York's LaGuardia and Chicago's O'Hare airport know that it is among the more tedious routes to fly, particularly if you're traveling on a legacy carrier. Older, less comfortable airplanes, tiny overhead bins packed to the gills with carry-on luggage, and heavy flight traffic are all the norm, leading to plenty of stressed-out travelers.
It's for exactly ...
by Grant Martin (RSS feed) (5 months ago)
Dec 23rd, 2011 at 11:30AM:
Ever wonder what happens to your bag after you send it down the tunnel behind the gate agent at the airport? I was always under the impression that it was handled by a series of Oompa-Loompas who gently carry your bags from point A to point B on their heads, quietly singing the song of the baggage handler as glitter falls from the sky.
Apparently that's not the case. The kind folks over at ...
by McLean Robbins (RSS feed) (5 months ago)
Dec 6th, 2011 at 2:30PM: If you're a Delta Diamond member heading into ATL, you just might have a surprise waiting for you on the runway. Delta's being secretive about the details, but they're piloting a new program for their HVCs (High Value Customers), using a fleet of six Porsche vehicles to transport fliers to far-flung terminals or even to their cars.
Here's how it works – you'll get off the plane and find a ...
by Grant Martin (RSS feed) (5 months ago)
Dec 1st, 2011 at 1:00PM: The trump card when going toe to toe with the airline industry has always been elite status. Once you're silver or gold or whatever color is associated with frequent travel, many of the airline fees go away, upgrades start to sneak out of the woodwork and travel becomes slightly less miserable. That's why many people carefully plan their annual travel to make sure that they reach a special status, ...
by Grant Martin (RSS feed) (9 months ago)
Aug 1st, 2011 at 3:02PM: There was hope and outcry last week after news broke that as part of its partial shutdown, the FAA wouldn't be collecting the fees that it assesses against domestic airline tickets. Looking forward to a tax holiday, many travelers started searching for tickets only minutes after the tax break went into effect -- only to learn that airlines had raised their ticket prices to wipe out any savings -- ...
by McLean Robbins (RSS feed) (10 months ago)
Jul 8th, 2011 at 11:30AM:
Which airline wins the tweet wars for June 2011? Travel tech site Tnooz gives us a stellar infographic on the use of Twitter for major airlines in the month of June 2011. As you can see, Southwest drops to second place this month as industry giant Delta (21,000) mentions, leaps into first place. It's interesting to note that this data is based on tweets and opinions in a category of interest, ...
by Grant Martin (RSS feed) (10 months ago)
Jul 4th, 2011 at 3:00PM: As mobile applications take a larger and larger role in our daily travel lives, airlines are starting to respond with their own widgets and tools to make working with them easier. After all, the better that they can facilitate your transactions with them, the more likely that you're going to return a happy customer.
To that end, Delta Air Lines just rolled its new iPhone/Android app out that ...
by Tom Johansmeyer (RSS feed) (11 months ago)
Jun 13th, 2011 at 3:30PM:
Outside the travel world, everyone's marveling at the prospect of a Facebook IPO, which could be valued at as much as $100 billion. So, what are we missing while we fawn over Mark Zuckerberg's creation? How about the slow, stodgy, ugly airline industry. Known for a painful user experience and a steady decline of free features, the likes of Delta and American Airlines are outdoing the hottest ...
by Grant Martin (RSS feed) (11 months ago)
Jun 8th, 2011 at 5:00PM: We've been following the unfolding events in a story that Gadling helped break on Tuesday where a group of soldiers returning from Afghanistan were charged $200 each to check their required luggage on Delta Air Lines.
Since then, the airline has taken several conciliatory measures and even changed their baggage policy, documenting all of the transition over on their blog.
Now, Iowa's ...
by Tom Johansmeyer (RSS feed) (11 months ago)
Jun 8th, 2011 at 8:00AM: The most recent U.S. Department of Transportation data is out, and it's time for the airlines to brace themselves. The good, the bad and the ugly can be discerned from the data, and numbers are notoriously poor at showing excuses (I mean, "underlying reasons").
So, let's start with what looks good. Hawaiian Airlines is most likely to get you to your destination on time, leading U.S. carriers ...
by Grant Martin (RSS feed) (11 months ago)
Jun 7th, 2011 at 9:00PM: A team of returning soldiers from Afghanistan was hit with an unpleasant surprise upon their arrival into the United States yesterday morning. The squadron, bringing a full load of gear with them back from the Central Asia was sacked with the baggage fees in place at Delta Air Lines, which, despite the agreement that they have with the armed forces charged the soldiers extra baggage fees.
In ...
by Kent Wien (RSS feed) (11 months ago)
Jun 3rd, 2011 at 2:15PM: While a tire failure can occasionally happen during takeoff or landing, it's rare to get it caught on video. This scene, taken Wednesday by TengoIndiaMike captures the moment Delta 257, a flight from Detroit to Sao Paulo, in a rather dramatic fashion.
I've experienced a tire failure in a 727 on landing that we never felt. It was only after the tower mentioned seeing something that we stopped ...
by Meg Nesterov (RSS feed) (1 year ago)
May 18th, 2011 at 2:00PM: Two years after being absorbed by Delta, Northwest Airlines has become a hot ticket again among airline collectors. Airline museums in Minnesota and Atlanta are seeking artifacts from Northwest and all things NWA-related are selling on eBay, according to the Detroit Free Press.
"It was the airline everyone loved to hate, but you know what? People are starting to miss it," said Bruce Kitt of ...
by Tom Johansmeyer (RSS feed) (1 year ago)
May 10th, 2011 at 1:00PM:
I prefer to keep my trips as short as possible – that's how I've always felt about business travel. I Not only does it get me home sooner – to be with the people with whom I'd rather spend my time – but it also results in lower expenses. So, if I need to take an extra trip, want to test out a new marketing idea or such, I'm more likely to have at least some of the cash I need ...
by Meg Nesterov (RSS feed) (1 year ago)
May 2nd, 2011 at 12:30PM: Does Cookie Monster have to buy two seats? Does Elmo travel carry-on only? You can ask them yourself this week as several Sesame Street characters appear at US airports this week to kick off summer travel with Delta Airlines.
Today, Elmo and Cookie Monster will be making gate announcements and welcoming travelers to Minneapolis-St Paul Airport, before meeting up with Grover at La Guardia on ...
by Justin Delaney (RSS feed) (1 year ago)
Apr 26th, 2011 at 11:00AM: Old cities are at their most pure and honest in the early morning. Before the crowds draw out to transform the peace with the trappings of modern existence, an old city seems frozen in time. Wandering through Quito in the morning feels like visiting an old stranger's house with no one home. I inspect the pictures and look in rooms, attempting to solve the riddles my mind creates. It is lonely and ...
by Jeremy Kressmann (RSS feed) (1 year ago)
Apr 19th, 2011 at 11:00AM:
Not all the glowing stories about Colombia's travel revival are true: a visit to Bogota can still be dangerous. I actually found myself in peril my first day in Colombia's capital when I went for some authentic lunch. As I sat down for my first Colombian meal, a friendly local recommended the "Bandeja Paisa," a hearty Colombian dish. Why not, I thought? Except his innocent meal was not what it ...
by Justin Delaney (RSS feed) (1 year ago)
Apr 5th, 2011 at 10:00AM: The 2011 Airline Quality Ratings (AQR) were just released, and AirTran topped the list at number one. The Atlanta based air line got top marks in the study that accounts for on time arrivals, mishandled baggage, complaints, and other metrics. The study only includes airlines in the United States and provides interesting statistics about the overall quality of domestic air travel.
The main form ...
by Tom Johansmeyer (RSS feed) (1 year ago)
Mar 18th, 2011 at 1:00PM: I love the Business Travel Coalition. I really do. I see a press release from this organization in my inbox, and I start to smile. It's like reading Business Insider headlines without stopping to think that they may be click-bait (not that I'm ever guilty of that, of course ...). Well, the latest is downright hilarious. If you hate Delta, you'll love the Business Travel Coalition.
In its latest ...
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