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TSA PreCheck program to be expanded, details sketchy

TSA PreCheck program to be expanded, details sketchy Feb 9th, 2012 at 3:30PM: The TSA PreCheck program being piloted by The Transportation Security Administration is expanding and will allow some passengers to go through pre-screening then make it through security checkpoints faster at many more airports in 2012. The exact benefits of the program, however, are difficult to define. "We are pleased to expand this important effort, in collaboration with our airline ...

Spirit Airlines fed up, says government has hidden agenda

Spirit Airlines fed up, says government has hidden agenda Feb 5th, 2012 at 12:00PM: This week, Spirit Airlines, mad about new airline disclosure rules, started adding a $4 "unintended consequences of DOT regulations" fee to ticket prices. It's just the latest in a salvo of complaints by airlines over new fare disclosure rules they feel are unfair. Spirit Airlines isn't happy with the new rule requiring airlines to include all taxes and mandatory fees in the quoted airfare ...

American Airlines to cut jobs, work remaining force harder

American Airlines to cut jobs, work remaining force harder Feb 1st, 2012 at 1:30PM: Update: 3:33PM EST: American expects to lay off "400 pilots, 2,300 flight attendants, 1,400 management and support staff positions and 8,800 ground workers and mechanics." source American Airlines parent company AMR is expected to lay out the company's plan for moving forward from bankruptcy today and the news is not good. American Airlines may cut between 10,000 and 15,000 jobs across the ...

LAN Colombia will begin flights to the U.S.

LAN Colombia will begin flights to the U.S. Jan 28th, 2012 at 1:00PM: On February 1, LAN Colombia will celebrate the airline's inaugural flight to the United States when it touches down at Miami International Airport from Bogota. The event will be marked by a water cannon salute and will be attended by the iconic Juan Valdez (and possibly his mule Conchita) in an effort to promote his coffee brand-which will now be served exclusively on all of LAN's long-haul ...

5 airlines with great in-flight services in economy class

5 airlines with great in-flight services in economy class Jan 9th, 2012 at 8:30AM: Last week, I spent 13 hours desperately trying to fall asleep on a Thai Airways flight from Bangkok to London; my economy class seat didn't have a personal entertainment system and the cabin monitor was pitch black from my angle. The week before, my sister took a red-eye United Airlines flight from Honolulu to San Francisco without the benefit of a pillow, blanket, or snack. For many ...

Delta gives the gift of free in-flight WiFi

Delta gives the gift of free in-flight WiFi Dec 14th, 2011 at 1:30PM: This holiday season, Delta has partnered up with eBay and Gogo to offer travelers 30 minutes of free in-flight wireless Internet on all WiFi-enabled aircraft through January 2. Connecting is super simple: just open your browser, enter your email address on the promotional page, click the "Give Me Free WiFi" button, and boom -- enough free connectivity to check your email and reconfirm your ...

American Airlines food killed passenger, claims lawsuit

American Airlines food killed passenger, claims lawsuit Nov 30th, 2011 at 4:30PM: As if filing for bankruptcy protection was not enough to fill American Airlines plate, now a passenger is claiming the troubled airline killed her husband. According to the lawsuit, Raquel and Othon Cortes were on a flight to their home in Miami and had just completed the first leg of their journey, a flight from Barcelona to New York, when dinner was served. Othon chose the chicken, Raquel ...

Obese passenger forces neighbor on US Airways flight to stand for 7 hours

Obese passenger forces neighbor on US Airways flight to stand for 7 hours Nov 23rd, 2011 at 4:00PM: Arthur Berkowitz, a passenger on US Airways Flight 901 from Anchorage to Philadelphia, had no other choice but to stand up during his seven hour flight. It seems the next seat over was occupied by a passenger so overweight that it was impossible for Berkowitz to stay in his seat. Now, Berkowitz is speaking out about the ordeal. "I didn't fly from Alaska to Philadelphia on Flight 901," Berkowitz ...

Airport advertising reaches new heights, literally

Airport advertising reaches new heights, literally Nov 22nd, 2011 at 11:00AM: Literally everywhere you look, from the media to public transportation to city sidewalks, you will find companies heavily advertising. Apparently, no place is safe from billboards, not even air traffic control towers. Yes, you read that right. In Medford, Oregon, Jaunted reports that the city council has just approved 25x25 foot signs that will be added to every side of the air traffic control ...

New travel alert tool helps passengers get the seats they want, even on sold out flights

New travel alert tool helps passengers get the seats they want, even on sold out flights Nov 11th, 2011 at 1:00PM: Expertflyer, a company that gives travelers information so that they can get the best possible airline tickets, is offering a free feature to travelers who want to change their seat or who are trying to get onto a sold out flight. To take advantage of the tool, called "Seat Alerts", travelers create a free account on the ExpertFlyer website where they can setup an alert to be notified when the ...

MondoWindow: a new way of looking at in-flight entertainment

MondoWindow: a new way of looking at in-flight entertainment Nov 4th, 2011 at 1:00PM: Imagine being bored on a plane. It isn't hard to do. First, you're flipping through the in-flight magazine or the Skymall catalog. Then, maybe you watch the movie or whatever 90s-era sitcom the airline has chosen to pump through the In-Flight Entertainment (IFE) system to your seatback screen. If you're lucky, you brought along your smartphone or tablet, which is stocked with music and ...

Galley Gossip: Pilot sexually harassed by a passenger!

Galley Gossip: Pilot sexually harassed by a passenger! Oct 25th, 2011 at 12:00PM: Dear Heather, I have to share this with you. I'm a pilot and I was sexually harassed last night. While jump-seating home, the lead flight attendant calls the cockpit and says a passenger thinks one of the flaps is out of position. The captain sends me back to check the wings. I squeeze into the fully occupied exit row to peer out the window. While looking out the window, ...

Galley Gossip: Elbow attacks and armrest wars (the battle continues)

Galley Gossip:  Elbow attacks and armrest wars (the battle continues) Oct 13th, 2011 at 4:00PM: Recently a friend shared a story about a woman who accused him of being an "elbow assaulter" on a flight from San Francisco to Dallas. To make a long story short, my friend is 6' 2" and 230 pounds. The woman who sat beside him was, in his words, not petite. During the flight he made various maneuvers in his seat to try and flatten himself against the wall to give her as much room as possible while ...

How smartphones are changing air travel

How smartphones are changing air travel Oct 12th, 2011 at 2:00PM: According to SITA/Air Transport World's 2011 Passenger Self-Service Survey, airline passenger use of smartphones has doubled in the past year, making it now 54%. Not only that, but 74% of business and first class passengers had a smartphone on them at the time of data collection. The survey questioned 2,457 air passengers from 70 countries and 73 airlines. In an article from The Press, they ...

Emirates, Virgin America win Passenger Choice Awards

Emirates, Virgin America win Passenger Choice Awards Sep 13th, 2011 at 4:00PM: Window or aisle? Coffee or Coke? Choices for airline passengers are shrinking faster than the on-board snack. But there are some airlines that are still mindful of the passenger experience and they were announced last night at the 2011 Passenger Choice Awards. Winning the top awards for Best Overall Passenger Experience were Emirates and Virgin America. The top awards were split between larger ...

Breaking: Delta to refund taxes collected during FAA shutdown

Breaking: Delta to refund taxes collected during FAA shutdown Aug 1st, 2011 at 3:02PM: There was hope and outcry last week after news broke that as part of its partial shutdown, the FAA wouldn't be collecting the fees that it assesses against domestic airline tickets. Looking forward to a tax holiday, many travelers started searching for tickets only minutes after the tax break went into effect -- only to learn that airlines had raised their ticket prices to wipe out any savings -- ...

Cockpit Chronicles: Eight ways to slow a jet

Cockpit Chronicles: Eight ways to slow a jet Jul 31st, 2011 at 9:00AM: One of my first posts on Cockpit Chronicles was an explanation on how to park a 757. At the risk of catering only to people who have recently acquired their own Boeing jets, I'd like to continue with another lesson. The eight ways to slow a jet When you're driving your 5-speed manual transmission car and you exit an offramp, besides just taking your foot off the gas pedal, there are a couple ...

Galley Gossip: Is it okay for passengers to dump their drinks on the floor during turbulence?

Galley Gossip: Is it okay for passengers to dump their drinks on the floor during turbulence? Jul 21st, 2011 at 9:30AM: Dear Heather, Today I heard an announcement in-flight I'd never heard before and was wondering if you make it often, or ever. After serving drinks, it got a little turbulent and the flight attendants had to sit down. A few minutes later the purser came on and said, "if you're having trouble controlling your drinks, please just dump them on the floor." WHAT? And waste all this good wine, I thought. ...

Airlines and Twitter: An infographic

Airlines and Twitter: An infographic Jul 8th, 2011 at 11:30AM: Which airline wins the tweet wars for June 2011? Travel tech site Tnooz gives us a stellar infographic on the use of Twitter for major airlines in the month of June 2011. As you can see, Southwest drops to second place this month as industry giant Delta (21,000) mentions, leaps into first place. It's interesting to note that this data is based on tweets and opinions in a category of interest, ...

Travel + Leisure best in the world announced

Travel + Leisure best in the world announced Jul 8th, 2011 at 7:00AM: Results of the Travel + Leisure World's Best Awards 2011 Readers' Survey were announced this week, revealing the world's top hotels, airlines, cruise lines, islands and more. "It's clear that remote and exotic destinations-places that convey a sense of authenticity and adventure-are ruling the day once again in Travel + Leisure's World's Best Awards," said Nancy Novogrod , editor in chief of ...

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