Skip to Content

Click on a label to read posts from that part of the world.

Map of the world

airlineindustry posts

Australia floods leave tourist industry in peril

Australia floods leave tourist industry in peril Jan 12th, 2011 at 7:30AM: The terrible floods in Queensland, Australia, have destroyed thousands of homes, done billions of dollars of damage, and have left at least a dozen people dead. Queensland is a major coal exporter, and with the rising waters hampering shipments and flooding mines, world coal prices have risen. A major consumer of Queensland coal are Asian steel mills, which are already feeling the pinch. This ...

Judge blocks Sabre, gives American Airlines a break

Judge blocks Sabre, gives American Airlines a break Jan 11th, 2011 at 8:00AM: I guess it would make sense for American Airlines to turn to litigation. After all, this approach worked well against Orbitz. Here's the situation: the battle between airlines and online travel agencies escalated from the beginning of November – with American's announcement that it would pull out of Orbitz – through the new year. The latest move was by global distribution system ...

Five airline fees you haven't thought about (but they have!)

Five airline fees you haven't thought about (but they have!) Jan 10th, 2011 at 8:00AM: Over the past two years, the fees that airlines have figured out have been seemingly endless. Baggage and cancellations are just the tip of the iceberg. Now, passengers are stuck with a healthy dose of fee fatigue, but the good news is that there doesn't seem to be anything left for which to charge – except maybe access to the flotation devices in the event of an emergency. Well, don't ...

Five reasons why you're wrong about American Airlines and the booking battle

Five reasons why you're wrong about American Airlines and the booking battle Jan 7th, 2011 at 11:00AM: Everyone seems to think this is about the passengers. It's not. In true airline industry fashion, nobody cares about the customer. Okay, now that I have your attention, an analyst note from Avondale Partners was sent to me last night. While most people don't get excited about this sort of thing, I have to admit that I still do. Nerdy, maybe. Insightful ... in this case, it definitely is. The ...

Sabre tells clients of American Airlines drop, booking war is scorching

Sabre tells clients of American Airlines drop, booking war is scorching Jan 7th, 2011 at 9:00AM: Okay, we all saw this coming. The battle that was expected between airlines and online travel agencies as a result of improving market conditions has reached a high level of intensity, centered on American Airlines (with Delta playing a supporting role). The situation is running deep, as both American and Delta have stepped back from online travel agencies (though for slightly different ...

Sabre pushes American Airlines down, "all out war" [BREAKING]

Sabre pushes American Airlines down, Jan 5th, 2011 at 3:00PM: And, the developments just keep coming. The latest in the airline booking battle is that global distribution service Sabre has given American Airlines a bit of a shove nudge. According to a statement from the Business Travel Coalition, "Sabre took steps to protect the interests of an independent travel distribution system from American Airlines' (AA) attempt to impose a new model that heaps huge ...

Can travel booking sites endure the airline onslaught?

Can travel booking sites endure the airline onslaught? Jan 4th, 2011 at 12:00PM: American Airlines wanted out of Orbitz ... and then it was bounced by Expedia (preemptively, it seems). Delta wanted out of CheapOair ... and OneTravel ... and BookIt. Nobody knows what's next, but it appears that something is on the horizon, given the magnitude of change in the airline/online travel agency landscape over the past few weeks. I wrote a month ago that a "brand war" was brewing, a ...

Airlines celebrate record profits with new fees

Airlines celebrate record profits with new fees Jan 4th, 2011 at 11:00AM: If you were running a business that just pulled in record profits after two years of business hell, what would you do? Some companies would show their customers some appreciation. Others would find new lines of business or products in which to invest. The airlines, however, seem poised to jack up their fees. Let's face it: ancillary fees have been good to the airlines. Paying extra for food, ...

Lies, discrimination and combat: American Airlines claims sales increase post-Orbitz

Lies, discrimination and combat: American Airlines claims sales increase post-Orbitz Dec 30th, 2010 at 2:00PM: Yesterday, American Airlines announced that it was thanking its customers for their continued loyalty to the airline. It was a fairly predictable move, following the airline's decision to pull out of Orbitz ... which was followed quickly by Expedia's making it more difficult to find American Airlines fares. At the same time, the company engaged in a bit of chest-thumping – again, expected ...

Is American Airlines making a "reckless rodeo bet"?

Is American Airlines making a Dec 24th, 2010 at 9:00AM: American Airlines' decision to pull out of Orbitz has triggered a war in the travel industry, as airlines and online travel agencies vie for ownership of the customer. The latest step was Expedia's decision to minimize the exposure of American Airline options in searches on its site, likely a play to reduce the risk of a move by American to pull out of Expedia, too. According to a statement by ...

Expedia demotes American Airlines, airline booking war gets HOT

Expedia demotes American Airlines, airline booking war gets HOT Dec 23rd, 2010 at 3:30PM: Could the battle between airlines and online travel agencies have gotten any more intense? This week, American Airlines got the green light in court to yank its fares from Orbitz, and Delta announced that it was pulling out of several smaller sites – CheapOair, OneTravel and BookIt. Travel industry experts are saying it's about time, but that doesn't lessen the shock to the business, ...

Are you an impotent traveler?

Are you an impotent traveler? Dec 23rd, 2010 at 12:00PM: The endless people crowded at gate areas over the next week or so will probably feel what it means to be an impotent traveler. When you're at the mercy of the airlines, there's little you can do to affect change. Sure, they can't control the weather, and legitimate problems do arise from time to time (no business is perfect). But, when you want information, have a legitimate grievance or would ...

Airline seat as buffet rebuffed, only take what you buy

Airline seat as buffet rebuffed, only take what you buy Dec 22nd, 2010 at 3:00PM: When you go to a buffet, you know what to expect: take as much as you want. You pay once, and then you can consume all that you like. It's the nature of the environment. This stands in stark contrast to other restaurants, where you pay for an entrée and get nothing more. If you want an appetizer, you have to shell out a few extra bucks – likewise dessert. As a society, we have learned ...

Christmas list: five things I want from the airlines

Christmas list: five things I want from the airlines Dec 22nd, 2010 at 1:00PM: 'Tis the season, right? Regardless of beliefs, we're all secretly wishing for something, even if we're not hoping for a big fat guy to slide down a slim chimney to deliver it. And, I don't think I'm unusual in having my own list of wishes. I'm not so naïve as to think the airline industry will turn my Christmas list into its New Year's resolutions, but I can always dare to dream! So, here ...

When airlines pull out of travel websites, who loses?

When airlines pull out of travel websites, who loses? Dec 22nd, 2010 at 11:00AM: It's been a busy week. The action with airlines and online travel agencies has been brisk, and in the end, it affects you as much as it affects them. Sure, there's plenty of money involved for the travel sites and the airlines, but in the end, it all comes down to what you experience during the buying process. These changes – with American Airlines and Orbitz and Delta and CheapOair – ...

Which BIG airline just pulled out of three booking sites?

Which BIG airline just pulled out of three booking sites? Dec 22nd, 2010 at 8:00AM: As you've read here on Gadling, the battle between airlines and online travel agencies is poised to heat up. For the past few years, a dismal economy has sent many bargain-hunters to online travel sites with the hopes of finding fantastic deals and minimizing the pain in their wallets. Yet, with the travel market and the broader economy showing signs of recovery, airlines' brand power will gain ...

Judge sides with American Airlines in Orbitz pullout [BREAKING]

Judge sides with American Airlines in Orbitz pullout [BREAKING] Dec 21st, 2010 at 5:30PM: The verdict is in! In the legal battle between Travelport and American Airlines over the latter's decision to pull its inventory out of Orbitz, Judge Martin Agran decided in favor of American Airlines. Orbitz has been ordered to stop selling the airline's tickets and displaying its fares. American announced last month that it would be withdrawing its inventory from Orbitz as early as December ...

Extra airline fees could mean better service! This is the FUTURE

Extra airline fees could mean better service! This is the FUTURE Dec 21st, 2010 at 3:00PM: Soon, airlines could make all their profits on the extra fees you pay. Seriously. Yesterday, the Department of Transportation revealed that airlines have had their most profitable year since it started tracking the data back in 2002. And, a good chunk of revenue came from baggage fees, reservation change fees and ancillary fees. In the third quarter alone, it was good for more than $2 billion. So, ...

Five airline amenities making a comeback ... and the one we want

Five airline amenities making a comeback ... and the one we want Dec 21st, 2010 at 9:00AM: Wow, there's a headline I never thought I'd write! Though I suspect it has little to do with actual customer demand – after all, the airlines don't even call us customers – several are starting to bring small, small perks back into the cabin. Two factors help, of course: (1) they aren't expensive and (2) airlines have shown solid profits this year (at least in the United States). ...

Airlines have best quarter ever ... thanks baggage fees!

Airlines have best quarter ever ... thanks baggage fees! Dec 20th, 2010 at 3:30PM: Every time you pay to check an extra bag you're making someone's life better. The latest data from the U.S. Department of Transportation reveals that the third quarter of 2010 was the most profitable for the U.S. airline industry since the department began keeping score in 2002. The industry's operating profit margin hit 10.5 percent in aggregate. Low-cost carriers, as a class, had an operating ...

Gadling Features

Categories

Become our Fan on Facebook!

Featured Galleries (view all)

La Convención: A Festival Of 'New Circus' In Buenos Aires
The S. Pellegrino Cooking Cup
Disappear From The Map On These Independent Islands
Moynaq, Uzbekistan
Dallol, Ethiopia
Svalbard: The World's Northernmost Inhabited Place
The National Bonsai and Penjing Museum
10 Islands To Visit Next
Revere Hotel Boston Common

Our Writers

Grant Martin

Editor-in-chief

RSS Feed

Don George

Features Editor

RSS Feed

View more Writers