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People with guide dogs have been denied flights and a hamburger

People with guide dogs have been denied flights and a hamburgerDec 4th, 2009 at 3:30PM: Guide dogs are nothing new. Most commonly known for helping people who are blind navigate the world around them, they are gaining use in helping people with other types of disabilities. Also called service dogs, some are now being used by war veterans with post traumatic stress disorders. The more service dog use increases, the more likely they will be part of the traveler's scene. Unfortunately, ...

Airline apologizes for male flight attendant harassing a 15-year-old

Airline apologizes for male flight attendant harassing a 15-year-oldOct 8th, 2009 at 8:30AM: Australian airline Jetstar has recently apologized to Sunshine Coast-to-Melbourne passenger Elizabeth, who got a little more than she asked for on her flight. Elizabeth's 15-year-old daughter was harassed on Facebook by a male Jetstar flight attendant who met her on the plane, and reportedly got her name from her boarding pass. The 15-year-old, whose 16-year-old sister was also on the flight, ...

Jetstar misses bedtime, fined

Jetstar misses bedtime, finedMay 7th, 2009 at 8:00AM: Australian low-cost carrier Jetstar has been fined nearly AU$150,000 (US$112,000) for the "wanton and deliberate" breach of Sydney Airport's curfew. From 11pm to 6am, takeoffs and landings are prohibited – except when permission is granted. So, imagine the anguish caused when Jetstar flight JQ37's wheels went up at 11:28pm! It gets worse. The flight had been delayed for seven hours, ...

Jetstar website caves under pressure

Jetstar website caves under pressureFeb 23rd, 2009 at 2:00PM: Jetstar doesn't deal with pressure well. Whether it's the weight of a hefty passenger slowing down the plane or a deluge of traffic for a sale, the airline just can't seem to get nimble. A deal to kick off its new domestic service in New Zealand led to digital mayhem. The Australian low-cost carrier offered $1 fares on its website. This drew 50,000 bargain-hunters at once, causing the Jetstar ...

Jetstar charges passengers by the pound

Jetstar charges passengers by the poundFeb 8th, 2009 at 9:00AM: The debate has gone on for years. Larger people have had to deal with shrinking plane seats. We all complain, with the svelte arguing that the not-so-trim should have to purchase an extra seat. I have to be honest, here. I believe that you should pay for what you consume. If you take two seats pay for them. Apparently, low-cost Australian airline Jetstar agrees, with much more zeal than I would ...

Woman said her drink was spiked on flight to Thailand

Woman said her drink was spiked on flight to ThailandMar 31st, 2008 at 11:00AM: According to Anamaree Correia, a former flight attendant, three Australian soldiers wanted to have bit of fun with her on a Jetstar flight from Sydney to Phukhet, Thailand. This wasn't the flirting kind of fun that leaves you feeling gloriously giddy. This was the giddy that gets you groggy and passed out. Correia said she was sitting next to a soldier with two others in front of her and they must ...

Low-Budget Airline Jetstar is Going Places

Low-Budget Airline Jetstar is Going PlacesOct 7th, 2007 at 1:02PM: What happens when flight attendants do their own traveling? That is some of what you'll see if you live in Australia and have access to the new documentary Going Places, a creative marketing tactic from the folks at budget carrier Jetstar. While it's not exactly an Aussie version of Flight Attendant School, the eight-program series (which premiered today on Channel Nine) will follow eight Jetstar ...

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