Airline Booking Agent Tells All In Online Q&A {Gadling}

Jun 19th 2012 7:27PM I agree with sending the airline any complaints. With most airlines they will offer you something..
Spirit is another story.. They are impossible to deal with. I had a bad experience and they even sent my luggage to the wrong place and wouldn't even talk about fixing the problem.. They actually blamed me. I was really disappointed. They want you to believe they are cheaper to fly but in reality they aren't because of all the extras.. I even tried to send a letter directly to their corporate offices but heard nothing..