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Nov 23rd 2011 7:14PM the higher ups are in the money business, the agents and flight attendants are in the people business, (they surely aren't getting the money) but they are limited to what they can and can't do, and sometimes are so frustrated with how people treat them, that they just have an "I don't care attitude" Not saying it's right, but anyone who is disrespected so much or blamed for every delay, would have bad days.
Nov 23rd 2011 7:07PM wow that's sad, that she has a hard time when she does the right thing. Shame on the agents for trying to steal her extra seat. :(
Nov 23rd 2011 7:04PM I agree. The flight attendant should have either let you hang out in the back if possible, if a different seat couldn't be found. People really should say something before take off, that way the flight attendant could have the person removed. Flight attendants have so many procedures they have to do before take off, and rushed to do them, that unless it's pointed out to them, they might miss it, because they are thinking of their required procedures.
Nov 23rd 2011 7:00PM I've been working for the airlines for 15 years, and the seats have not gotten smaller or changed size. The leg room has been adjusted several times, back and forth, but the seats have stayed the same. A lot of the planes you fly on are over 15 to 20 years old and only the engine parts and mechanical parts get replaced. Here and there seat back pockets, panels or lights inside the cabin get changed out, but never the seats. They may replace the seat cushion because it started going flat, but that's about it.
Nov 23rd 2011 6:45PM Wow, that's crazy, I'm a flight attendant, and never heard of something like that happening. But I have heard stories in the crew room about some flight attendants and how they handled situations. Most of the time, we are the ones being disrespected, but again, I know there are some flight attendants, just like there are those in any type of job that take their authority too far, or don't do their job right. You can't say because a couple incidents, that every flight attendant are bad. There are thousand upon thousands of flight attendants.
Nov 23rd 2011 6:12PM I'm a flight attendant, and I see it all the time. I always tell the squished person that they can move to another seat if they wanted. I feel so sorry for the people who are squished. The agents are the ones who are supposed to charge obese people for an extra seat, if they can't fit in one seat.
I almost had a man removed because we were a full flight, but the person beside him said they were fine, then found out it was his wife. We just don't know if the person is with that other person or not, and we are taught that we can really only do something if someone complains. It's not in our regulations that they can't take up another seat, but it is in our regulation that the arm rest on the outside have to be down for take off and landing, and the flight attendants should have had them removed because of that reason. But most of the time, we are rushed so badly to get an on time departure that it gets over looked and by the time it does we would have to go back, and most of the time no one wants to.