Click on a label to read posts from that part of the world.
Oct 22nd 2010 2:48PM Please see if you can answer this question:
On a flight the aircraft doors were closed. All were seated. The entire coach class cabin emergency exit row was empty. Myself and another able-bodied passenger asked if we could move to that row and were told " no, as you have to have paid to sit there". The flight, therefore, had no one in any of the seats in that row.
Which is safer for passengers? Empty emergency row seats or occupied seats???
What say you - FA?????????
Oct 8th 2010 12:27AM Wow!! Just as I thought! Flight attendants who don't like their jobs. That adds to the frustration of the traveling public and their disdain for airlines.
Like I said, the country had to pass an Act of Congress to get a "Passenger Bill of Rights". Why was that needed???????
If you don't like your job, get a different one.
Oct 5th 2010 2:27PM I would ask "Heather" to explain why it is that their pay does not begin until the plane is ready to move. Perhaps he/she can tell us what the flight attendant union agreed to in contract negotiations knowing full well what it meant in this regard.
Don't expect sympathy from those who have paid to fly and expect service. You should bring these matters to your union's representatives and accept what is agreed upon......
Oct 5th 2010 2:20PM Gee........ When will FA's understand that they are, in effect, making excuses for their employers?? They seem to admit that they are understaffed at certain points during the entire flight process.
That is not the passengers' fault - it is the fault of the company they keep working for. If they feel any frustration about any of this, do NOT take it out on the travelers - the ones paying their salaries. They should either quit or convince their employer to provide adequate staff in order to take care of the passengers. A happy passenger may be a repeat customer. An unhappy passenger may seek a different airline next time.
Further, just because an FA works for an airline is no reason to believe they know anything about the financial operations of their employer. This comment goes to the common refrain "we have to charge for this or that in order to make money". That is like a clerk at a hotel explaining why the hotel can't offer them a reduced rate. What does the clerk at a hotel know about "break even" rates for hotel rooms, etc., etc. Have they any background in financial analysis of the industry they work for. They only repeat some company line they have heard somewhere.
FA's may be the employees the passengers come in contact with, but they don't know a great deal about the financial functioning of their employer.
FA's receive some training in safety by the airlines. That is their primary responsibility. The airlines should consider putting lesser-paid employees on as "hosts or hostess's" to improve customer satisfaction on their airline...
Oct 1st 2010 9:41PM Who is this "Heather"?? Is he/she really a FA?? Not that there is anything special about being a FA. Over the last 10 years, they have generally become more rude and provide only the most bare bone service required. If you really are a FA and don't enjoy helping passengers be comfortable, quit! Seems the older the FA's become, the more grumpy they become. Remember, you reflect on your airline. We don't have direct contact with the real flight crew, so you might be hurting the cockpit crew's company and their future if you are not trying to please the passengers (within safety guidelines)
You keep saying that the airline "needs to charge for this or that to make money". The airline could just charge higher ticket prices instead of nickel and dimeing the passengers!!!!!
On a fairly recent trip from Kauai to salt lake, the entire exit rows were empty. When myself and another asked to sit there we were rudely told you have to pay extra to sit there. Had there been an emergency on that flight with the exit rows empty, that same FA might have been asking us to help with the exit door
Flying used to be enjoyable. It no longer is thanks to cutthroat practices amongst the airlines. If I were a FA for one of these companies, I could not hold my head high. Remember this mr./ms. FF, to protect the flying public from airline abuse, Congress has to pass a passenger bill of rights!!! You folks have become like the credit card companies which also require Congressional action to ensure even the most basic fair treatment for customers.