Fees passengers hate actually make sense {Gadling}

Mar 14th 2010 1:06PM Personally, I would rather the airlines go to a "tier" service much like packages on a cruise line, when you fly. You certainly could buy the "Classic Coach" package, but you'll get no food or drink (except where prescribed by law), no entertainment, no magazines or newspapers, and who knows, maybe your light and air won't work either. Then there would be higher grade packages like "Coach Plus" and "Coach Elite", all the way up to your standard "Business" and "First Class" packages. Each tier would obviously have more amenities.

The point I'm trying to make is: don't nickel and dime me. If you want me to pay more, fine, but make it an up front cost where I know what I'm getting. Spell it out in black and white for me so if I want to fly steerage, I can prepare myself emotionally for it.

There's a reason why Crystal Cruise Lines is so damn expensive, but so plush. They charge you a boat load up front, but you can sup on caviar and pound Sapphire martinis for days on end, whereas RC is cheap, but you get what you pay for. Just let me choose my experience before I get on the damn plane.

Air travel is stressful for the average person, and when they have to constantly be running their credit cards to load bags onto the plane, get a soda, or not have the isle that doesn't recline, it adds to that stress, and make passengers hate flying more and more.