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Jul 9th 2009 2:51PM Very good article! I don't work in the air line industry but my mother did for about 33 years and just retired a couple months ago. I have been very fortunate to travel stand by with her passes all my life and still do, but people need to know the rules! Hopefully your message will put people straight. People should just sit there and watch what a gate agent goes through when trying to get a flight off. All these people go up and bug them like they are the most important people in the world and they should stop organizing the flight and deal with their needs, not true, sit down, wait for your name to be called and like you said be happy you are there.
However one small complaint when traveling stand by - i'm always very prepared and have an idea of my position on the list and hate when people below me get upgraded, because maybe they know someone working the flight. its not fair :( it happened to me on a 15 hour flight from Vancouver to Australia, i even saw it happen but i was just happy to be there so i kept my mouth shut, but it still sucked big time.
Good article though! :)