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2008 Airline Quality Report says Hawaiian is nation's best carrier {Gadling}
Apr 8th 2009 10:15AM In a 6 month period, Airtran knocked the wheels off of not one but 2 pieces of luggage!! This was not inexpensive luggage either.
Also, when I arrive at the airports, it takes FOREVER for the luggage to get to baggage claim.
And...I think the planes arent cleaned between flights as I see a lot of crushed pretzels on the floor, trash still in seat pockets, etc!