Click on a label to read posts from that part of the world.
Jan 20th 2013 10:08AM Daryl,
Due to increased incidents on aircraft, congress actually gave flight and ground crews more "power" so to speak. This is the reason there are now plastic handcuffs on aircraft and those "forms" on aircraft. Airline personnell are attacked more than ever, even if it was not provoked. Granted, a piece of paper is not going to make an angry passenger calm down but it may deter them from becoming physical.
Air transportation is regulated, and as such, the crew does have the final say. Airlines do have procedures they must follow but they don't have them for all issues that may arise...and that is crew discretion.
May 15th 2012 3:20PM It says you can't do it on take off and landing...the most crucial time...do you really wanna be on a plane that allows it and find out....whoops...guess they do!
May 14th 2012 10:55PM Hey SK....
You need to quit...there was nothing wrong with what he said! This coming from a true customer service rep.
May 14th 2012 10:30PM I cringe every time I hear someone shouting on their cell phone in public. The thing that gets me most is when guys are in the bathroom peeing or pooing and talking on the phone....I want to go up behind them and shout....DO YOU KNOW WHAT HE'S DOING RIGHT NOW????? I flush the commodes as much as I possibly can to these rude *ssholes....you can't even take a p*ss in peace!
Feb 19th 2012 3:24PM ok....That made me laugh!
Nov 23rd 2011 10:50PM And being a "Dr" ....I would expect you to be a little more educated! Nice remarks...I was simply stating what I read on their website.
Nov 23rd 2011 8:49PM I have to laugh at most people's comments on here. You all act like you were on the flight! How do you know this person was actually that size? When you don't get your way, don't you all tend to over exaggerate?
I can guarantee you...this person did not stand during take-off and landings. The flight would have been brought back to the gate and someone would have been removed it that was the case. Airlines can face stiff fines for not following FAA regulations. USAirways does have a customer of size policy...however, the person of size must decide if they are going to buy 1 or 2 seats. They know full well if they can or cannot fit between the armrests.. It is clearly stated on their website. If the person sitting next to this person had a problem, he should have spoken up. He could have been reseated or if the seat was not available, the customer of size would have been required to purchase 2 seats...and if 2 adjoining seats are not available...the customer of size would have been booked on another flight.
While I do think 200 off is kind of a joke...how do you know how much this person paid for his ticket? Coulda been a cheap airfare. Who offered him the 200? Was it the airport personnel at the final destination? Or was it their consumer affairs? Big difference in compensation as airport personnel can only offer so much.
My point here is....you are all shooting off your mouths like you were sitting right next to the guy...too many if's, ands, or buts. And to the one who wrote the letter to USAir...I had a big laugh at that...I woulda just hit the delete button 3 seconds into reading it. MYOB!
Jun 18th 2011 6:19AM Who is this chick Blake? Dunno the guy either....should I?
Apr 18th 2011 4:36PM Number 1 problem with delayed flights are people going on cruises! I cannot for the life of me understand why you would pay all that money for a cruise and then pick a flight that arrives 2-4 hours before your scheduled cruise departure time. One little thunderstorm and your cruise is history! Go down the night before!
#2 - Remember, not all airlines have the same dimensions for carry on bags. Some airlines allow you 55" (L x W x H) but most allow you 45"...and those fold over valet bags with wheels are JUST PLAIN OBNOXOUS...those things take up the whole bin!
And Ladies....your PURSE counts as a carryon....
The easiest way to have a stress free flight is just to comply with the airline and TSA policy. Most people that have problems, create their own by not following instructions or policies. Airlines have to follow FAA rules and regulations and the Agents and Crew are required to follow them just as much as you are.
Apr 18th 2011 3:51PM These people may have been handicapped. By law, there has to be handicapped seats and if you selected one of those seats, you could be moved. Remember, not all handicapped people look handicapped. If someone states they are, the airline, by law, must comply or the airline could be fined.