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Nov 28th 2008 1:51PM
I had a similar experience a few months back on an Air Canada flt from Vancouver. I was thrilled when I was offered the option to get an e-boarding pass. That thrill wore off at each point in the check-in/security/boarding process as I got the "what's that" question or the above mentioned eye-roll. At one point they passed my phone around between 3 or 4 staff and supervisors trying to figure out what to do with it.
Interesting to note, I haven't been able to try this option since. Seems AC is not offering it any more.