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Jon Gosselin Says He's 'Misunderstood,' Apologizes to Women in His Life {Popeater}
Nov 2nd 2009 12:19PM john just needs to not say anything about anything. Its going to be hard.
Holy popcorn! Blockbuster to close up to 960 locations {Daily Finance}
Sep 16th 2009 5:30PM they should carry porn...all the rage in the bible belts
Pizza Shop Must Pay For Worker's Lap-Band Surgery {That's Fit}
Sep 16th 2009 5:28PM you play...you pay.....no having your pizza and eating it too
Barneys considers bankruptcy or sale as 'luxury is in the tank' {Daily Finance}
Sep 2nd 2009 1:56AM Holt Renfrew is nothing like Bloomingdales. The author must be living in an alternate universe.
Wal-Mart adds one million items to boost online sales {Daily Finance}
Sep 1st 2009 12:59AM anywhere but walmart. it destroys the fabric of the world
Gadling gear review - Heys xCase - world's lightest carry-on luggage {Gadling}
Aug 18th 2009 3:28PM Heys...how funny this should be on-line today.
I am currently in discussions with Heys USA regarding their warranty on a 4WD 30" case
I purchased the case at TJMAXX in May for a 1 month trip to Europe in June. Admittedly I knew I received a really good deal on the bag, but I currently use a 26" version of the same bag and have for some time with no issues.
When I arrived in Zurich after my first flight with the new bag, to my great surprise, I noticed a 10 inch crack in the case.
The airline (LH) graciously accepted the claim, we did fly first class, and provided local contacts where I could pursue the damage claim. The LH rules state that they will deduct a 30% fee as the bag was not new. A replacement bag in Zurich of equal quality was around 300 Euros. With a 30% deduction from my $79.99 USD price there was a big difference that I was not willing to pay at that time. The repair shop was most helpful and provided additional claim details to follow up with LH on my arrival at home.
Upon arriving home I chose to try to make a warranty claim with Heys by taking my bag to the nearest centre listed on their website.
The warranty centre could not have been nicer. The told me right away that Heys would reject the claim as the damage was caused by the airline. They said they would contact Heys on my behalf and explain my situation.
I received a call a couple of days later from the claim centre saying that Heys declined my claim as the damage was caused by the airline.
I called Heys to try to plead my case (no pun intended). I explained my point of view that the case should be covered under warranty as the case was used for its intended use and that it failed on the very first use.
The Heys representative denied my claim again and said there was nothing she could do. I then asked if I should be speaking to my States Attorney General, I was the referred to another person. I was transferred and the message on the answering system indicated I would receive a call back in 30 minutes.
2 Weeks later I had to call again.
I explained my situation once again and was told that I would receive a call back within the next day.
I did receive a call back. After explaining my situation again (twice) I was finally offered a new bag at a reduced cost. Approx $60.00.
My beef is that Heys does not stand behind their product with a warranty that should cover the product for its intended use. I should have not had to pay 1 penny.
At this time (4 hours after my call) I am awaiting a call back from Heys for them to let me know the stock availability of a new bag at the $60.00 price.
The warranty centre advised me that I would have been better off purchasing a 100% carbon fibre bag rather than the 50/50 polycarbon/plastic bag that I bought.
It's a shame. I recommended this product over and over to friends and aquaintances and then when there was an issue the manufacturer would not stand behind their product. 7 year warranty??? Maybe as a blender not as a suitcase that goes on a plane.
Footnote: I just called Heys back and I have a grey 30" case coming for an additional charge of $56.00
Sarah Palin Should Become 'Homemaker' Now, Poll Shows {Politics Daily}
Jul 30th 2009 4:30PM please don't inflict your strange views on the world. stay home in Alaska, make sure the grandchild has fare access to the grandfather and disappear into the woodwork
Wal-Mart's eco-labeling mandate {Daily Finance}
Jul 20th 2009 2:41AM just a scam for walmart to cover their trail of destruction
O Canada -- $11,000 in data charges on trip {WalletPop}
Jun 29th 2009 5:09PM O guess he should have read his contract as the rest of us mere mortals have to. This time ignorance cost him.
How to Sleep Better on a Plane {Gadling}
May 19th 2009 2:26PM Nothing works better than the Sunset Cocktail...Champagne & Zopoclone...Be kind to your fellow passengers and don't sit in the passeneger seat.
