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Galley Gossip: Goodies for the crew {Gadling}
May 31st 2010 1:15PM I usually carry wrapped chocolates like "Bliss" or the "Dove" to give to a cashier, waitress and especially when traveling. My carry on has a special outside pocket for the quick treat. Along with a "thank you" people know you really appreciate the effort when they do their job right. When it is hot I can't always do it but the unexpected smile is great. People are usually nice when you are nice to them. The old expression, "what goes around comes around" has merit.
Cockpit Chronicles: Frank's final flight {Gadling}
Feb 15th 2010 4:12PM Wonderful flight. Thanks for letting us tag along in the video. A great way to call it a career.
Galley Gossip: Airline uniforms (plus a chance to win free tickets on Olympic Airlines) {Gadling}
Jun 2nd 2009 3:24PM I am probably not very discriminating. I love them all. The video gave me a big grin. Any uniform looks wonderful when the person, male or female welcomes you aboard with that smile. I know they are just doing their job, but... that crash this winter brought to everyone's attention how little these people are paid as they pay their dues working at commuter airlines to move up the food chain. Imagine having to work part time at Starbucks to pay bills while you wait for your next flight. Most people wouldn't work the hours and serve a demanding public. It speaks volumes for those that do it well. A smile dazzles any uniform.
Cockpit Chronicles: An eye-opening walkaround inspection {Gadling}
Feb 22nd 2009 2:11PM I second the vote for a book. Be sure to include some of your wonderful pictures. Besides, you have a great first name. I have a nephew with the first name of Kent also.
Cockpit Chronicles: Anatomy of a 26 hour delay. {Gadling}
Jan 5th 2009 3:23PM Too often on delayed flights no one tells you what is going on. That is the worst part. No one wants to fly on an unsafe plane and would rather get to a honeymoon late than not at all. It had to be hard to face passengers as the bearer of bad news but thank you for doing that hard job. That is the difference with pros. They do what needs to be done. Sometimes you're the dog, sometimes the hydrant.
Gadling's guide to getting bumped {Gadling}
Nov 1st 2007 3:10PM We always add an extra day onto our vacation to be able to take advantage of the bumps. That is especially true when traveling during busier times like spring break or a holiday. A couple of other tips work for us. Stand out from the crowd. We have waited to one side and been offered upgrades to first class because our seat was needed. They couldn't do that if we were "in with the rest of the herd." In my carry on I have a bag of Hershey kisses. I give them frequently to ticket agents, gate agents, flight attendants or anyone I want to say "thank you" to. That small gesture has often gotten us exceptional service. It is fun to say, "you have been so nice I could kiss you." and give them a chocolate. You would think I had given them a $20 tip.