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An analysis of the Airline Quality Report {Gadling}
May 5th 2008 6:04AM If this comes as any surprise to anyone who flies ASA (Atlantic Southeast) it would only be because they registered their complaints against Delta instead. I travel about 200-300,000 airmiles a year and while I've been a Platinum member with Delta for 8 years, I HATE ASA. We all thought that when Skywest bought them out 2 years ago it'd improve......oh, well.......
Here we go again: Saturday night stay may be required {Gadling}
May 5th 2008 5:57AM Hey, Northwest still has that stupid rule in effect for their AWARD tickets! How's that for a kick in the butt?
Band on the Run: Trippin' in O'Hare Airport {Gadling}
Aug 28th 2007 7:16AM Now why would the Airlines Lie? Oh, this one is way too easy. I travel every day and discovered the truth about "It's the weather" seven years ago. It's MONEY. If the airlines can blame the weather, they have NO responsibility to compensate travelers for missed connections. Period. End of discussion. Therefore they have trained the few employees who will tell you anything in the first place to start with that story every single time.
Anyone who questions the beautiful day outside will then be told "oh, not the weather here, it's bad in ________" (fill in the blank yourself).
This lie goes hand in hand with the other great one told by harried flight attendants on flights that are arriving 2 hours late; "If they delayed US, then they delayed ALL the flights and your connections should still be good......" RIGHT!
Now understand, I feel sorry for the employees who get blamed and harassed for everything. Gate agents are NOT to blame for missing crew, ticket agents are NOT to blame for canceled flights and the poor souls manning the baggage office did NOT intentionally leave your luggage in Omaha. So stop yelling at them.
But the airlines WILL do everything in their power to keep from putting 200 people in hotel rooms in a heartbeat.
