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Recent Comments:
Eagle Creek's Customer Service is Awesome! {Gadling}
Aug 22nd 2007 1:58PM Wow Craig, you must never receive satisfactory customer service if that's your bare minimum...
Eagle Creek's Customer Service is Awesome! {Gadling}
Aug 22nd 2007 12:34PM I have to second this on Eagle Creek. In 1996, I bought one of their backpacks to use on a 2 months backpacking trip to Europe, and it's still in perfect working shape (though they've improved the design a bit since then). I've also purchased an Eagle Creek suitcase, cosmetics kit, and other products and every one of them has the kind of impeccable design that can only come from a company that really cares about its products and customers. I am an Eagle Creek customer for life and I'm not surprised at all that this is the experience you had with them (and no, I don't work for them, just a very satisfied customer)...
