When the five people who ranged from an R& B singer moving to NYC to seek her fortune-- to a young man trying to get to Hartford, Connecticut and his sick grandmother as quickly as possible, sidled up to the Greyhound ticket counter in Port Authority bus terminal in ...Click on a label to read posts from that part of the world.
Consumer Activism
Greyhound customer service delivers after bus heads wrong way for more than 70 miles
When the five people who ranged from an R& B singer moving to NYC to seek her fortune-- to a young man trying to get to Hartford, Connecticut and his sick grandmother as quickly as possible, sidled up to the Greyhound ticket counter in Port Authority bus terminal in ...How to effectively complain about your trip via Twitter
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Now that airlines have all jumped onto the social media bandwagon, we constantly hear about miracle stories of lone customers being ...Congress to investigate airline fees ... but not for your benefit
Congress is digging into all those new airline fees. Extra bags, special check-in situations ... you name it. Before you start cheering on our lawmakers, though, you should know that they aren't doing this from a sense of consumer advocacy. Frankly, Congress doesn't give a ...Intrepid Travel saves the world with Urban Adventures charity connection
Give and receive this holiday season. Instead of just booking your getaway, Intrepid Travel is upping the goodwill ante, donating 10 percent of all its new "Urban Adventures" sales to charity. This is a new collection of city-based experiences which is likely to appeal to a ...American Airlines fires web designer over response to rant
In an era where communication is fast and easy, sometimes it's easy to forget about boundaries. American Airlines fired a web design employee because of this. The employee responded to a blog post from a "disgruntled user," but the airline felt he went too far, saying that ...Travel professionals: stop going the extra mile
It sounds counterintuitive, right? Normally, customers expect that extra effort, and we complain constantly that we don't get it enough. What we sometimes don't understand, though, is that the extra effort is at the root of many of the customer service problems we encounter. ...Are the economics of Twitter airfares worth it?
More and more budget-travel tipsters are pointing towards Twitter, Facebook and social media outlets as the source for wild cheap airfares these days. And it's true, in a way. By subscribing to the pundit feeds online it's possible to get the inside scoop on a few good ...Poll: Have you ever passed up the cheapest airfare to avoid a bad airline?
People love to complain about the dismal state of air travel these days. Whether it's the stomach-churning airline food (and there's so little of it!), the complete lack of leg room, or the fact that your luggage was for some reason routed through Honolulu, we've come to ...Free press travel: necessary ... and certainly not an evil
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The blogosphere has been heating up over the issue of ethics and "swag." There's plenty of free stuff flowing through the media ...Responsible Travel changes their mind
ResponsibleTravel.com, a website known for providing eco-friendly vacation options, has changed their mind about something important. Especially after all our climate change talk yesterday (Blog Action Day), with the topic fresh in our minds, let's talk about carbon offsets. ...Bio jet-fuel: fact or fiction?
The new trend among all sorts of green energies is in bio-fuels, those combustible fluids made from renewable sources such as switch grass, corn or soybeans. They're all over the place in the automotive industry, millions of cars burning E38, offering flex fuel options and ...Bury the turtle.
At the Fairmont Kea Lani, the gift shop is stocked with some very eco-friendly fare. To make it easy for guests to see which items are greenest, they tag the items with turtle tags like this one. Yeah, yeah, a special tag. Whatever. Right? Actually, it's more special than ...World Monuments Fund announces list of endangered treasures
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The World Monuments Fund, a private organization battling to preserve the world's great man-made wonders, has published a list ...Should a medical exam be required before a major trek?
tweetmeme_url = 'http://www.gadling.com/2009/09/30/should-physicals-be-requiried-before-long-treks/'; tweetmeme_source = 'Gadling';
Physicians and politicians in Australia are calling for mandatory physicals for any trekkers preparing to hike the Kokoda Track according ...San Francisco airport wants to sell you carbon offset credits
As of yesterday, passengers departing from San Francisco international airport can purchase carbon offset credits before taking their flight. The credits are called "Climate Passport", and they can be bought from electronic kiosks located throughout the airport. Each ton of ...The best from the weird and wacky world of tourist complaints
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We tourists are a curious bunch - apparently, by paying for our trip, some of us feel we are entitled to absolute ...Airports say no to sexy Pamela Anderson PETA commercial
Voluntourism in Costa Rica doesn't have to be expensive
Tropical Adventures is making it pretty easy for travelers to save the world. The company's new Cultural Encounter Package offers a six-night/seven-day package at a steep discount of 45 percent. The first two nights are at the historic Hotel Don Carlos, with the other four ...Bowermaster's Adventures -- Kamchatka v. Kodiak, What a Difference 225 Years Makes
We sailed into Kodiak on a somewhat rarified day for this part of the world, one filled with sunshine rather than rain. The weekend just past had been its annual Crab Fest, an event dampened by typical summer weather: horizontal rain and temperatures just above freezing. ...More power for the government to search your laptop at the border
For years, border protection agents have been permitted to inspect and/or seize your laptop, smartphone or other data storage device. Under new legislation introduced today, those rules grant even more power, while trying to give the appearance of increased privacy for the ...
