A Flight Attendant’s Tips for Travelers Reveal a Lot About the Industry

Are flight crews sometimes the last to know about cancellations?

Veteran flight attendant Kristie Koerbel’s tips for travelers on navigating the current travel chaos and cancellations, as published in The New York Times, also had some interesting tidbits about the airline industry as a business.

Koerbel wrote that it is wise to download the app of the airline you are flying — or trying to fly, that is — because “in some cases you will know a flight is canceled before the flight crew even knows.” She also said travelers can use the app to track bags, the whereabouts of the incoming flight, and to rebook.

Another interesting factoid? Here’s why you will be chilled flying in short-sleeves.

“Here is a flight attendant secret: We sometimes keep the airplane cold intentionally. For people who struggle with airsickness, heat makes it worse. We don’t want anyone to use those sick sacks,” Koerbel wrote.

Koerbel tied some of the spate of flight cancellations to a fact that many people in the travel industry already know — there are time limits to how long flight crews can work.

“Something that is not common knowledge is that flight crews have time limits on how long they can work, generally 12 to 16 hours at a stretch,” Koerbel wrote. “Besides being unsafe, it’s illegal for us to fly longer than that. If your flight crew gets delayed and hits that time, it doesn’t matter if you have somewhere to be, we are done when we are done. The way things are right now, there aren’t many back up crews, so your flight may be canceled.”

The labor shortage at airlines and airports isn’t all about flight attendants and pilots.

“Now we are short-staffed and overworked,” she wrote. “Not just pilots and flight attendants, but also ground crews. You may not think about ground crews, but without them there is no one to park the planes, drive the jet bridges so you can board and get off, load your bags and retrieve them, or scan boarding passes.”

All of those airline buyouts or staff cuts during the pandemic have come home to roost, so to speak, as workers bolted to leave the airline industry. When Amazon and Uber offer comparable compensation to low-paid ground crews, the airline industry has a problem.

Another Boeing 787 Dreamliner Has a Battery Problem

Japan Airlines grounded a Boeing 787 Dreamliner aircraft today “after detecting smoke or gases that may have come from faults with the main battery,” according to the BBC.

Last year, all 787s were grounded for three months, CBS reports, after a “fire in a lithium ion battery aboard a Japan Airlines 787 parked at Boston’s Logan International Airport. That was followed nine days later by another battery incident that forced an emergency landing in Japan by an All Nippon Airways 787.Today’s battery problem was noticed during scheduled maintenance. No passengers were on board the plane at the time.

According to the Los Angeles Times, “The lithium-ion battery system was found to ‘venting’ gas while the plane sat at Narita International Airport in Japan, Boeing said.”

TSA Lets Travelers Apply for PreCheck

Today the Transportation Security Administration (you know ’em as TSA) began allowing travelers to apply for its PreCheck program (or as TSA calls it, Pre✓™).

According to TSA,

The new application process allows U.S. citizens to directly enroll in TSA Pre✓™, an expedited screening program that allows travelers to leave on their shoes, light outerwear and belt, keep their laptop in its case and their 3-1-1 compliant liquids/gels bag in a carry-on, in select screening lanes. To date, passengers have only been eligible through existing programs such as U.S. Custom and Border Protection’s Global Entry program and frequent flier programs with certain airlines, but this announcement will allow travelers to apply directly for the expedited screening program.

Travelers can pre-enroll at tsa.gov. But to complete the process, they’ll need to complete a background interview at a participating airport. Currently the only participating airport in the entire country is Indianapolis International Airport.

So, here’s AOL Travel’s Indianapolis travel guide.

TSA expects to open application centers in the New York City; Washington, DC; and Los Angeles areas later this month. It plans to eventually open more than 300 centers around the country. But for right now, Indianapolis.

New York City Expected to be Top Thanksgiving Destination

Whether it’s for the annual Macy’s Thanksgiving Day Parade, to visit relatives or just to do a little drinking, New York City is expected to be the top U.S. travel destination this Thanksgiving, according to TripAdvisor. If you’re planning on being part of that in-crowd, here are some dining and entertainment options for you.

And if you’re heading home to New York City, here are new places for you to check out.

Thanksgiving Dinner

That same TripAdvisor report said that 16 percent of Americans will eat at a restaurant on Thanksgiving, largely to avoid cooking. The Refinery Hotel’s Refinery Rooftop $25 continental breakfast comes paired with a view of the Macy’s Thanksgiving Day Parade. At The Maritime Hotel’s La Bottega, chef Lucia Piscopo is putting an Italian spin on Thanksgiving dinner with dishes like sautéed Tuscan black kale and offers a vegetable lasagna.

Entertainment

Looking to get away from the relatives for a spell (or at least get everyone out of the house)? The New York Pass can get you into 80 attractions. It comes in one- ($85), two- ($130), three- ($160) or seven-day ($210) increments. If the options are overwhelming, make use of one of its itineraries, which are based on neighborhood or theme. The New York Pass also includes fast-track entry to 15 marquee sites.

Airport Dining

Not only are U.S. airports are continuing to increase their health dining options, they’re getting tastier too. Restaurants by OTG in Delta’s gates in LaGuardia Airport (concourses C and D) feature collaborations with famed New York chefs Michael White (Cotto), Andrew Carmellini (Victory Grill) and Anne Burrell (Vagabond Burger Bar). And if you’re traveling with kids, the iPads on every table should keep them occupied, at least until boarding time. Then, you might want to follow these tips for flying with kids.

And this May, Delta unveiled a revamped terminal 4 at John F. Kennedy International Airport, which features Danny Meyer’s Shake Shack and Blue Smoke on the Road. Terminal 2’s dining options are undergoing a similar overhaul. While renovations aren’t slated to be finished until next summer, some temporary eateries opened in September.