Tour Owner’s Response to Bad TripAdvisor Review Recorded, Set to Music

It’s a story almost as old as the Grand Tour of Europe itself: traveler takes tour in Italy, traveler gives it a poor review on TripAdvisor, guide allegedly calls traveler to complain about the review, traveler records phone call, call gets set to music and posted on YouTube where its language makes it NSFW (at least without earphones)..From YouTube:

A tourist gave a bad review on TripAdvisor for a very boring tour (he had 8 other tours with 4-5 stars in his profile – but this one was just bad). After the tour guide read it, he flipped out and called the tourist & decided to go into a tirade, despite being told he was being recorded. When I heard the story (from the tourist), I was shocked & offered to make this video of his story (I am better at MovieMaker). The tour guide’s name may not be able to be posted without his permission due to Italian privacy laws (TBD). But anyway, enjoy & be careful on review sites!