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What Hotel Amenities Do People Really Care About?
Luxury hotel offerings run the gamut, from 5-star restaurants and pet concierges to granting absurd guest bacon-based requests -- but how many of these services do travelers really want? According to Skift, a new study by MMGY and Harrison Group shows that limited-service hotels are growing in popularity. American travelers are choosing these more budget-conscious options, which generally do away with in-house bars and restaurants, bed turn-down service, spas, airport shuttles and other amenities.
But it does indicate a growing trend away from travelers relying on the hotel to cater to their every need on the road. Many hotels are doing away with in-room telephones and pay-per-view television options, while free Wi-Fi is on the rise, especially at budget hotel brands.
While those travelers preferring limited-service hotels are still in the minority, their ranks grew 55% from 2012 to 2013, according to the survey, and was the fastest-growing trend among the categories about hotel preferences [in the table here].
Would you book a hotel that doesn't have a bar or restaurant if it meant saving a few bucks? What hotel amenities can you live without?
Filed under: Hotels and Accommodations