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London City Airport Is Creating The Ultimate Streamlined Passenger Experience

Have you ever wished you could use one smartphone application to bring up your boarding pass, track your luggage in real-time, use a map to find your airport gate and step into a pre-booked curbside taxi? According to a report by the BBC, the possibility isn't too far off – in fact, a technology is in the early stages of testing at London City Airport.

The concept behind the technology is what's called the "Internet of Things," which in essence allows a variety of devices or machines to communicate with each other. So long as these individual objects can connect to the Internet, it's feasible that an overarching platform could allow them to communicate with one another, and in turn relay that information to people. Not only will this create a better overall user experience at the airport, but if you find yourself getting held up on the way to your gate and missing your plane, your luggage won't be boarded. Saving travelers from hassles is as simple as that!

"Everything that's uncomfortable, inconvenient or just a pain in the neck about traveling, we're trying to turn into a more pleasurable experience," Robin Daniels, a representative from Living PlanIt, the tech company leading the project at the airport, told the BBC. Although this machine-to-machine communication is still in development, we're hoping this streamlined experience catches on at all airports soon.

[Photo credit: Flickr user ​johnno_oz]

Filed under: Europe, United Kingdom, Airports, News

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