Mandatory Car Rental Insurance: Watch Out For Bait-And-Switch Pricing

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You said it! The EXACT same thing happened to us at Thrifty in Cancun, Mexico a year ago. Same short line and long wait. We were tired from the flying, and got the car anyway, figuring I would argue later. No dice. We had to pay it. I tried to get it adjusted and my credit card company (Cap One) was no help at all. Total bait and switch. Somewhere in the process, I was told that IF they had known I had a 20K limit or more on the card, the insurance would have been waived. Probably BS. We used to use Thrifty maybe 5 times a year. Now, not at all.

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