Delta use to be our first choice for our business and personal now I only fly Delta when it's the last choice. I am a budget traveler and need to get the best deal for my money. their sky mile program is a joke, try and get a seat for 25,000 miles! I travel about 6 times a year business and personal. Since the luggage charge, seat charge and any other hidden fee I choose not to fly Delta. If people stop paying they wouldn't do it! I flew American last week and took a carry one (since they charge $25 each way for luggage) I think everyone had a carry on so they had to make an anouncement to check at no charge. Just be the last on the plane and I will guarantee you will get your luggage checked free. Now if everyone would do this, they would stop charging because it causes delays getting your luggage checked at the end of the ramp. My first choice is southwest. I feel like a valued customer there. Everyone is so nice and love to joke around and make you smile. traveling can be fustrating and southwest keeps you smiling. some may say, you don't get a seat, but...that's the best part. You get to pick who you sit next to. You will find since they don't charge for luggage not many people carry on luggage, which makes loading and unloading quick! So, Delta, keep going on the road you're going and you will only have the clients who can afford you. You lost our personal and business travel.

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