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Reader Comments (Page 1 of 1)
1-08-2013 @ 8:00PM
bev said...
after a few years of fun on the carnival cruises, we were forced to try to get our money back for last year's xmas time cruise - the pools weren't heated and we had two children with us who had been looking forward to spending ALL the days in the pool/s. staff didn't care. there was an awful odor on our floor, which was finally solved the next to last day of our journey. we had four outside cabins on the main deck for our family, and the plumbing was backed up in two of them for the entire first day - another odor! and there was a banging outside two of our connecting cabins for the entire length of the ship. it was fixed the morning we arrived at ship. a cable was slapping the outside. we were unable to get carnival to reimburse us for anything. and we were returning customers for years. they ignored us and many letters and emails. just a word to the wise. carnival is collapsing.
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