Survey Suggests American Airlines Has Rudest Employees Among Domestic Carriers

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Reader Comments (Page 1 of 1)

12-14-2012 @ 9:18AM

mary said...

I think anyone in a stressful situation like air travel can have an off day. Americans are not known as being the most courteous guests in the countries they visit. Where do you think we got the stereotype? I think that when someone has a positive experience, they are not going to write a letter commending someone, but look at someone the wrong way, and you will never hear the end of it. As far as the 4 lowest
ranked airlines, like Alaskan, is it possible that no one has an opinion of them, that is why they ranked so well? As for Jetblue, who can be upset with someone who offers free baggage and snacks? Being a travel agent myself, I find that people are quick to blame for things out of control (we have been blamed for flight delays, people not arriving to the airport on time, weather issues, etc) like we are god. If you are fortunate enough to be able to afford to travel, just enjoy yourself, and end it already.

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