Survey Suggests American Airlines Has Rudest Employees Among Domestic Carriers

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12-13-2012 @ 8:33PM

ME said...

The headline states "rudest employees" was there a specific group? Why don't they post the survey completely? There are many people you interact with at an airlines. Flight attendants are a small percentage. First, you book your ticket maybe even talk to a reservationist, someone at the counter for baggage or check-in, the GATE people are my pet peeves, pilot may greet you, then attendant baggage claim, customer service. If you haven't had a good experience this makes very testy passenger(s) and less tolerant to a "I also had a bad day attendant". All I can do is smile smile and make a day good........if you really want to have a good day find a way to make someone else smile. Give an employee a small gift (candy) GC for coffee/bev with a note.. " in case your day is as bad as mine".... it has worked for me!!!!!

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