If the airlines would do what they are suppose to, things like that would not happen. I know, I went thru it with United years ago, but I just happened to be paying attention, I was told first my carrier was to big to go on with me, next they were out of their carriers. I was assured my cat would stay inside until they were ready to put her on, which it was freezing out & snowing, and she would be the first off. I watched out the window putting luggage on 3 carts worth, when they got to the last one there was my cat!!!! As soon as we landed at the next airport, I demanded her to be brought to me, I told them I wanted one of their carriers asap, they said it was 25.00, I told them all I had was a check and they would take it, they didn't tell me about the tax, I said to bad here is the 25.00 and I want my cat. When she came up she was freezing cold and I had to keep her in my coat to warm her until my next flight and she was with me the rest of the way!

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