I am SO sick of OTA's! They do the hotel industry no good in the long run. The really have us over a barrel these days due to sheer volume. This online conditioning that people have gone through causes so many problems. They just look at the price and just assume that they are getting the top of the line ocean front room for 97$ in the middle of the summer. And us, the ones that are actually at the hotel are left to deal with the fallout and get blamed for "ruining your vacation" . I understand everyone wants to save money but by booking through an online service those "Savings they pass on to you" literally takes cash straight out of the hotel's pockets. Money we could be using to upgrade, renovate, and provide more and better services.

Ill just agree and advise people to call the hotel directly at least you are talking to someone on property (most of the time) unless we are very busy (in my case) we will have to transfer you to a central reservation number.

In addition PLEASE travelers if you see a hotel that is pet friendly don't just simply assume that every single room is "pet friendly" and just show up out of no where with your dog. Please Please call us and let us know. And if you DO book online just give a quick call to the actual hotel to confirm the details so that you and us at the hotel have a chance to correct an issue. Many times on online sites it is a prepaid situation and by the time you arrive out hands are tied and we have very few (if any) options. It takes just a minute or two of your time and saves everyone an awkward stressful situation.

I could go on just about forever but I'll shut up now.