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Hotels That Serve Glorified Prison Food For Breakfast
I've never been to prison, but I can't help but wonder if convicts get a nicer breakfast than what you find on the breakfast buffets at most American chain hotels these days.This year, I've had the displeasure of sampling the breakfast buffets at almost every major hotel chain, including Hampton Inn, Residence Inn, Holiday Inn Express, Hilton Garden Inn, Hyatt House, Westin and others. I'm no Gordon Ramsay, but I'm not impressed with any of them, even when the breakfast is free.
In fact, I view the free hotel breakfast as a decidedly mixed blessing. I love going out for a nice breakfast when I'm traveling but I'm also budget conscious and I have a hard time treating my family of four to breakfast when there's a free breakfast at the hotel, no matter how dreadful it may be. But on many occasions, going down to eat the free breakfast feels more like an obligation than a pleasure.
Last week, I stayed at an otherwise excellent Hyatt House location in Illinois and encountered one of the more pathetic breakfast buffets I've seen in some time. On one morning, I put three silver dollar pancakes on my plate only to discover that they were as hard as hockey pucks. It was 8.30 a.m. and they clearly had been sitting around since the buffet opened at 6. I approached the front desk with them in hand and handed them to the sweet young woman on duty, more or less for fun, but also to make a point."Would you eat these?" I asked.
"Oh, my God, no, I would not," she admitted, upon noticing that the pancakes were hard enough to crack someone's skull with.
She apologized and I asked to have the pancakes back as a sort of bizarre souvenir but she wanted to keep them to show to her manager. Sadly, bad food is par for the course at many breakfast buffets not only in the U.S. but also around the world. Here are a few ways hotels tend to ruin their breakfast buffets.
Not everyone wakes up at the crack of dawn
I'm usually traveling with two little boys who like to sleep in, so I almost never get down to breakfast at 6 or 7 when they first open. In places that are very busy, they might replenish the food and beverages frequently, but at places that aren't very busy, they might just set a large quantity of food and drink out at opening time and just leave it there for the next two to four hours.
Beverages are warm, Food is cold!
Some places set the milk and juices out without any way to keep them cold, and have inadequate heating to keep the food warm.
Nothing but sugary, dessert-like breakfast items
OK, I admit it: those Otis Spunkmeyer muffins taste pretty damn good, but putting a bowl of those suckers out is more appropriate for Halloween than breakfast. Men's Health did a piece on the worst foods you can eat for breakfast at hotels, and the least healthy things to eat are items you see everywhere: sausages, waffles, cranberry muffins and fruit flavored yogurts to name a few.
Stale Cereal
I wish hotels bought their cereal from Trader Joe's but that's probably a pipe dream. The reality is usually a choice between Cheerios, Wheaties, Raisin Bran, Frosted Flakes and Fruit Loops, often stale, and sometimes with lukewarm milk to boot.
Wonder Bread (or worse)
I don't actually require a ton of food for breakfast. In fact, I'd be satisfied with a piece of toast, if it were from good bread, but hotels tend to buy the cheapest, blandest bread, English muffins and bagels imaginable. I'd be satisfied with a hotel that had nothing more than some good quality bread products: croissants, bagels, toast, etc.
No Variety
This problem is particularly pronounced when you stay in a hotel for several days or weeks. How many days in a row can you eat runny eggs, shriveled up, fatty sausages or very lame, yet highly fattening waffles?
Do you want some coffee with that warm, murky liquid you're drinking?
Finding a good cup of coffee at a hotel breakfast buffet is difficult indeed. I tend to bring my own cup in places that have high quality coffee in the room but not down at the breakfast buffet.
Quantity, Not Quality
Most hotels feel like they need to provide options, but I'd rather see a hotel provide a few high quality items than a dozen poor or mediocre ones.
Bottom line
You get what you pay for, right? But is the "free" breakfast really free? Not really, because hotels build the cost of it into your room rate. Of the hotels I've stayed at that have a free breakfast buffet, I think the Residence Inn is the best, but that's not saying much. Small bed and breakfast places tend to have the best breakfasts, but many of them don't welcome families with very small children. Personally, I'd rather have lower room rates and go out for breakfast. What about you?
(Photos by Dave Seminara and Tim Pearce, Los Gatos on Flickr)
Filed under: Food and Drink, North America, Budget Travel












Reader Comments (Page 5 of 8)
Lucy Aug 18th 2012 11:55AM
Stayed at Embassy Suites in Charleston, SC this Spring and the breakfast was delightful. We had lots of choices, the grits were perfect, and it was always frest. Good coffee as well.
david Aug 18th 2012 11:08AM
Start the whaa-ambulance! Whiners! I stayed at a Residence inn while my house was being remodeled and since I'm not rich and don't have a maid making me breakfast in the morning before work, but instead normally not having any breakfast before I leave in the morning, yes, it was nice having something hot or cold waiting for me out in the hotel eating area. This guy bitching about the hotel free breakfasts is probably the guy that send his crap back at restaurants 5 times before it's right. "No I said no salt", "no that's brie not swiss"! Stay at motel 6 crybaby and you'll never have to worry about the crappy free breakfast!
traveljones Aug 18th 2012 12:05PM
I don't like eating at hotel breakfast buffets, either.For one thing, I want juice and real oatmeal, good yogurt, not some sugared junk. But the main reason I don't want to eat there is my fellow travelers, some of whom come in PJ's with messed hair, and barefoot. What are the odds a grown man who thinks that's OK would even bother to wash his hands after using his bathroom that morning? I don't think so.
It's kinda cute to see little kids come down in their jammies, but about age 8 it stops being cute and just is weird. I know the dress code in the world is way down [don't get me started on airplane clothing], and maybe you sleep in sweats, so OK, wear them, but put on some flipflops and run a brush through your hair (and teeth) before you meet strangers at breakfast. I don't want to look at you, much less eat with you: so I don't.
Real restaurants at least have health inspections from time to time. I'd hate to think of the E coli count on the coffee-pot handle at some of these motels.
There is a particularly American mentality that loves the "all you can eat" concept, doesn't matter if it's any good, you can eat unlimited amounts! I think this explains the quantity-over-quality problem. The gross feeders would complain if there were only juices, muffins and coffee. So they put out mysterious sausages, powdered eggs badly cooked, aged pancakes, etc.
Yes, people are starving all over the world, but there are places to send money to help them. Eating crappy food doesn't do them one bit of good, nor me, either. I am surprised at people jumping on the author. Just accepting bad quality will keep it around. they figure the dumb public doesn't know the difference. And apparently they are mostly correct.
Gerald Aug 18th 2012 11:15AM
On June 26th and June 27th our family of 5 stayed at a Drury Inn in St. Louis, MO. Total price was less than $115 a night. This hotel has learned the importance of setting themselves above the pack by adding extra things. No, I don't work for Drury. The breakfast bar was a deluxe breakfast at no charge and held several entres: eggs (scrambled and boiled), sausage gravy and biscuits, sausage, bacon, pancakes, cold milk & juice, hash browns, bagels and cream cheese, cereal, bread, muffins, and fruit. Everything fresh and delicious. But, get this - at 1:00 they had fresh popped popcorn and softdrinks in the dining area in the lobby, and from 5 - 7 they had an "unwind" party everyday in the same area with a great a full buffet of chicken strips, veggies and dip, variety of cheese, chips, complimentary softdrinks and 2 free alcoholic beverages per guest, wine, whiskey, mixed drinks, beer (I used my 2 tickets plus my wife's.) From now on I'm staying at Drury when I travel.
Jim Aug 18th 2012 11:24AM
Try the Best Western on US281 north in San Antonio, Texas. Good breakfast;(have eaten there many times) very nice motel, and great service.
Lial Aug 18th 2012 6:08PM
Sorry Chump but those breakfasts are not supposed to be designed after the one you got on your cruise. They are offered and designed for convenience....to grab something quick before starting your day. The Hotels you mention are most often used as business conference centers or found on an interstate being used as a "rest stop" to reach your final destination, or on top of an airport....for the most part. Of course there are exceptions to every rule but think about it.....Holiday Inn EXPRESS??? The others are the compettition so similar concept and ammenities. Want a GREAT breakfast Buffett while on vacation every AM?? Join Club Corporation of America and have your pick from the largest Country Club conglommerate in the world....AND PAY FOR IT!!
john Aug 18th 2012 11:47AM
This guy wouldnt know a good breakfast if someone slapped him in the face with it. what a douche bag. Another cheap complainer in the world. If they didnt offer him free breakfast he would complain about that to.
jojo Aug 18th 2012 11:41AM
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Jason Aug 18th 2012 11:42AM
I have to agree that the author of this piece sounds like such an entitled, ugly American. It's free. If you don't like it, pay for a different breakfast or DON'T EAT IT. Nobody is forcing you to take advantage of a free perk and by complaining about something that is given to you free, you come off as an entitle, snotty, hysterical nut! Your piece sickened me. It's the hotel's fault that you have kids, that those kids don't get up early, that you don't like Wonder break. Get a grip - people with kids are so entitled! Most hotels will buy what most people will consume and while I don't like it either, Wonder Break is very popular in America especially with children so if the hotel you frequented had a lot of families, why shouldn't they put out Wonder Bread. At first, I was going to write anything mean because I assumed the author was a woman, but when I saw it was actually a MAN, I see no reason to be polite.
El Dee Bee Aug 18th 2012 11:43AM
If you really want to see "garbage for food", go to China. I was just there for 3 months. They basically eat all the things that we throw away. The most startling was gristle - they actually eat gristle. Some other favs are fat chunks, skin and entrails of any kind and the stalks from all the vegetables instead of the vegetable itself. Good for the dieting, however, as I often wasn’t “hungry”. You really have to hunt for decent protein. However, you don’t see a lot of obesity.
K Aug 18th 2012 11:44AM
Holiday Inn Express have a very decent breakfast there cinnamon rolls are very good. Also alot of hotel chains are going to those pancake machines where they are made fresh you just press the button on how many pancakes you want and they are great. HIE is one of them also usually a waffel maker not frozen toaster waffels. Coffee is usually fresh and Juice is kept cold by a juice and milk are kept cold because it is a dispenser or it is in cartons and kept in refridgerator not pitchers. Also the front desk person is not the one who does the cooking there is a speific person who is hired to do the breakfast and comes in early it is not cooked throughout the night like some may think. I think that for the room rate you pay you do get your moneys worth at most hotels depending on standards of that hotel brand.
Janie Aug 18th 2012 11:49AM
Stayed at downtown Embassy Suites in Chicago this summer...yes...they have freshly cooked breakfast food choices...and it was clean...but the lines were awful and tempers flared. When I'm on vacation, I don't want to have to wake up early just to avoid lines. Sometimes, "gasp" we like to sleep in and we miss the very limited breakfast hours. I wish hotel managers would lengthen the hours...maybe the lines would decrease.
owen Aug 18th 2012 11:53AM
My you are one sophisticated man....your taste are impeccable..would love to see your breakfast at home...Have you ever stopped to think how blessed you are to even have a breakfast????? I will gladly eat your breakfast in the future..................................0
Jim Aug 18th 2012 11:57AM
You have a tender palate and high expectations for service. I'm thinking one needs a fat wallet to support that level of travel comfort. So, stay at the hotels and resorts that will cater to your needs. I just need a clean bed and a friendly person at the desk when I travel. A good water flow in the shower and a light breakfast to get me started is a bonus. I think this article is an example of a traveler who could contribute to the "Ugly American" image in Europe, where the expectations are quite a bit less demanding.
Sunday Aug 18th 2012 11:58AM
Many times, while in Vegas, we went to the hotel's breakfast buffee - I would say that 95% of the time we always enjoyed it. We are advid travelers and usually have expensive taste in food and high expectations if we're staying at an expensive hotel. But if you are staying at a relatively cheap hotel, then as long as the food is hot when it's supposed to be hot, fresh and not stale, and they replenish the food often, why complain? Taste is another story as food is subjective. I have found that people like to complain about every single little thing nowadays.
JennaX Aug 18th 2012 12:02PM
I don't travel or stay in hotels often, so when I do travel it's a real treat to stay in a hotel that offers room service. I go out of my way to find a hotel that has room service. It's just so much fun to have a meal delivered right to my room and enjoy it while I'm watching TV. I know it's a frivolous expense, but I travel so little that I figure why not? That and being able to take a nice hot bath with nobody bothering me.
Tim C Aug 18th 2012 12:02PM
You have a choice to eat the "included in your rate food" or go to any other restaurant in the area. Forcing the desk clerk to feign sympathy for you just to indulge your ego is juvenile.
marycarms Aug 18th 2012 2:02PM
Stayed at an Embassy Suites in Anchorage that offered free hot breakfast -- including omelets cooked to order.
Other chains I've stayed at also offered juice and milk in refrigerated dispensers, hard boiled and scrambled eggs, good to great coffee, and make your own waffles along with fresh fruit, both cut up and whole. Dry cereal is usually in the small single serve boxes, and oatmeal packets are usually available.
What exactly is it you're looking for?
Renwick Aug 18th 2012 12:08PM
The woman that wrote this article is a typical example of the species. Complain about every little thing, expecting that budget inns should have the same food items as a 4-star hotel. And of course, every other motel/hotel in the corporate chain must be as bad. And I love the line that states she travels all around the world and is on a budget. Come on, what kind of budget can it possibly be? If you're on a budget you don't mind budget foods.
And yes, I did notice that the author is actually a male. Had I not looked at the by-line I never would have been able to guess. Whine, moan, complain, wha wha wha. Obviously Mr. Deminara has more fiber in his diet than he does in his backbone.
Journey Aug 18th 2012 12:41PM
I travel much less than I did when my husband traveled for business. Now it is with travel ball teams. I have not, in many years received a good FREE breakfast and we too have to arise early to be on the field to prepare for the games. Buyer be ware, If it's offered free it's not free, it's in the cost of the room and make sure you are close to a restaurant, even a waffle house will do.