Click on a label to read posts from that part of the world.
Hotels That Serve Glorified Prison Food For Breakfast
I've never been to prison, but I can't help but wonder if convicts get a nicer breakfast than what you find on the breakfast buffets at most American chain hotels these days.This year, I've had the displeasure of sampling the breakfast buffets at almost every major hotel chain, including Hampton Inn, Residence Inn, Holiday Inn Express, Hilton Garden Inn, Hyatt House, Westin and others. I'm no Gordon Ramsay, but I'm not impressed with any of them, even when the breakfast is free.
In fact, I view the free hotel breakfast as a decidedly mixed blessing. I love going out for a nice breakfast when I'm traveling but I'm also budget conscious and I have a hard time treating my family of four to breakfast when there's a free breakfast at the hotel, no matter how dreadful it may be. But on many occasions, going down to eat the free breakfast feels more like an obligation than a pleasure.
Last week, I stayed at an otherwise excellent Hyatt House location in Illinois and encountered one of the more pathetic breakfast buffets I've seen in some time. On one morning, I put three silver dollar pancakes on my plate only to discover that they were as hard as hockey pucks. It was 8.30 a.m. and they clearly had been sitting around since the buffet opened at 6. I approached the front desk with them in hand and handed them to the sweet young woman on duty, more or less for fun, but also to make a point."Would you eat these?" I asked.
"Oh, my God, no, I would not," she admitted, upon noticing that the pancakes were hard enough to crack someone's skull with.
She apologized and I asked to have the pancakes back as a sort of bizarre souvenir but she wanted to keep them to show to her manager. Sadly, bad food is par for the course at many breakfast buffets not only in the U.S. but also around the world. Here are a few ways hotels tend to ruin their breakfast buffets.
Not everyone wakes up at the crack of dawn
I'm usually traveling with two little boys who like to sleep in, so I almost never get down to breakfast at 6 or 7 when they first open. In places that are very busy, they might replenish the food and beverages frequently, but at places that aren't very busy, they might just set a large quantity of food and drink out at opening time and just leave it there for the next two to four hours.
Beverages are warm, Food is cold!
Some places set the milk and juices out without any way to keep them cold, and have inadequate heating to keep the food warm.
Nothing but sugary, dessert-like breakfast items
OK, I admit it: those Otis Spunkmeyer muffins taste pretty damn good, but putting a bowl of those suckers out is more appropriate for Halloween than breakfast. Men's Health did a piece on the worst foods you can eat for breakfast at hotels, and the least healthy things to eat are items you see everywhere: sausages, waffles, cranberry muffins and fruit flavored yogurts to name a few.
Stale Cereal
I wish hotels bought their cereal from Trader Joe's but that's probably a pipe dream. The reality is usually a choice between Cheerios, Wheaties, Raisin Bran, Frosted Flakes and Fruit Loops, often stale, and sometimes with lukewarm milk to boot.
Wonder Bread (or worse)
I don't actually require a ton of food for breakfast. In fact, I'd be satisfied with a piece of toast, if it were from good bread, but hotels tend to buy the cheapest, blandest bread, English muffins and bagels imaginable. I'd be satisfied with a hotel that had nothing more than some good quality bread products: croissants, bagels, toast, etc.
No Variety
This problem is particularly pronounced when you stay in a hotel for several days or weeks. How many days in a row can you eat runny eggs, shriveled up, fatty sausages or very lame, yet highly fattening waffles?
Do you want some coffee with that warm, murky liquid you're drinking?
Finding a good cup of coffee at a hotel breakfast buffet is difficult indeed. I tend to bring my own cup in places that have high quality coffee in the room but not down at the breakfast buffet.
Quantity, Not Quality
Most hotels feel like they need to provide options, but I'd rather see a hotel provide a few high quality items than a dozen poor or mediocre ones.
Bottom line
You get what you pay for, right? But is the "free" breakfast really free? Not really, because hotels build the cost of it into your room rate. Of the hotels I've stayed at that have a free breakfast buffet, I think the Residence Inn is the best, but that's not saying much. Small bed and breakfast places tend to have the best breakfasts, but many of them don't welcome families with very small children. Personally, I'd rather have lower room rates and go out for breakfast. What about you?
(Photos by Dave Seminara and Tim Pearce, Los Gatos on Flickr)
Filed under: Food and Drink, North America, Budget Travel












Reader Comments (Page 4 of 8)
Linda Aug 18th 2012 2:27PM
Please try Four Seasons Hotel in Chicago. They serve wonderful breakfasts and I always ask for fresh fruit too and get it. You get wonderful french toast there and excellent OJ and fresh hot coffee. I adore that hotel and they take good care of you. My experiences there has been AAA. It is not cheap but worth it.
Margo Carter Aug 18th 2012 10:22AM
Forgot to mention - I am a vegetarian and have had no problems finding excellent food at the Hampton Inn breakfast.
Virgina Aug 18th 2012 10:28AM
Don't travel too much, stay at Holiday Inn express when possible. Usually just passing through, find the accommodations good and the free buffett decent. Fresh Oatmeal, skim milk, assorted fruits, hard boiled eggs and choice of breads, sausage gravy etc.........now what's everybody complaining about? If you're careful with your choices you can eat healthy. There is usually a bowl of whole apples, oranges and bananas which I'm sure many take one for the road.
sheryll Aug 18th 2012 10:27AM
I STAYED AT ONE OF THE MARRIOTT'S IN CALIFORNIA AND EVEN THOUGH I COULDN'T GET A HOTEL THAT INCLUDED BREAKFAST, I WAS EXTREMELY HAPPY WITH THE LITTLE "BISTRO" (RESTAURANT) THAT WAS NEXT TO THE LOBBY, ON THE GROUND FLOOR. THE FOOD WAS DELICIOUS, SERVED WITH A SMILE AND NICE PERSONALITIES TO BOOT AND THE PRICE WAS FAIR FOR ALL 3 MEALS, IF YOU SO DESIRED !
THE HOTEL WAS WELL WORTH THE MONEY BECAUSE THERE WASN'T ANY (NASTY) SURPRISES AND EVERYTHING WAS AS CLEAN & NEAT AS A PIN.
THAT WOULD DEFINITELY BE MY CHOICE AGAIN !!
Canefighter Aug 18th 2012 10:27AM
If you want a free good breakfast, stay at one of the Vegas Hotels that have a Breakfast Buffet. It is normally free with a nights stay. All fresh made and many fresh choices to pick from and as an added plus, all you can eat.
Rich Aug 18th 2012 10:33AM
I don't travel that often, but when I do I check reviews of hotels to see which one serves the best breakfast. Since hotel breakfasts are buffet style, they are not going to be five star meals, but they can still be decent. I have stayed at many hotels that keep the eggs hot and ready, and also have a hot meat, either bacon, ham, or sausage. The rest of the offerings usually include muffins, danishes, toast, cereal, fruit, and yogurt. The best ones offer belgian waffles, where you actually make the waffle with batter in a waffle maker. Those are actually very good if they have fruit to go with them. I've been to a number of hotels that offer this and it makes for a very good breakfast. Of course, there are many hotels that offer subpar breakfasts. Check out the reviews to the hotel you plan to stay at if this is important to you. If people who have stayed there are raving about the breakfast, then it's probably going to be decent. It will never be what you would get if you went to a restaurant and ordered exactly what you want, but nobody ever said it would.
mrsg Aug 18th 2012 10:34AM
The breakfasts at the Hilton Garden Inn include made to order omelets, as does the Embassy Suites. Juice/milk is cold, and there's plenty of fresh fruit and cut up fruit. They bake their bacon, rather than fry. Sausage is usually "ok". I love their breakfasts. Holiday Inn Express has the "already prepared" food, and it does tend to be yucky, but often they will have fresh fruit and yogurt- which is a good choice. The prices for these hotels is usually slightly more than a Motel 6 or Days Inn (because of the amount of traveling we do) but with the great beds and good breakfasts the additional dollars make it worth it. With breakfasts starting at $6 without juice/coffee at a local Denny's and more at a restaurant, staying at a Hilton property is still cheaper.
JEFF LEE Aug 18th 2012 10:37AM
Yes indeed, Breakfast buffets included in the room rate in America are dreadful and very unhealthy and downright unappetizing at best!
Try and describe anything that could be worse for you and it will be a difficult task. Then again, most everything in America having to do with the hotel experience is very awful compared to a stay in almost any hotel in Europe! I travel abroad a lot, and have done so since 1986, staying in hotels on average 3 months per year, and the entire experience in a mid priced hotel in Germany (or for that matter most any other country in Europe), is fantastic...buffet, room, service, the bed itself, linens, air quality, staff...you name it and we in America fall flat on our face when comparing similar services and meals to our European counterparts.
Welcome to America, land of planned mediocrity and middle of the road everything!! (Hotel breakfasts included)!!
Jason Aug 18th 2012 10:56AM
If the priggish reporter had done his homework he would have found many chains offer a healthy menu of items along with the 'sugary desert-like breakfast items'. Hampton offers a healthy start menu of fine quality breads, yogurt and juices, as well as Choice Hotel properties. Both chains receive fresh food items weekly and are served by employees who really care about making a great experience for guests. Being a limited-service hotel manager, I get hundreds of comments annually about how "complimentary" breakfasts have improved - rather than offering a stale donut and a carton of milk and juice - we offer hot items on a rotating menu that many of our guests really do enjoy. This article was thoroughly irresponsible, snarky, and if this twentysomething reporter needs a description on how our breakfasts have actually improved, he should talk to grandma and grandpa.
William Ramsey Aug 18th 2012 10:42AM
We have quit staying at the chain motels with the "free" breakfast. We now stay at the Mom and Pop local motels. Just be sure and check out the rooms before you pay.
Inkling Aug 18th 2012 11:48AM
I stayed at a Howard Johnsons in GATEWAY, (not near enough to Savannah to justify their 100 a night expense). They claimed continental breakfast. In the room, (not so cleanly with lumpy mattresses and dingy towels), the hotel book stated the breakfast was servied until 9:30. We showed up at 8:40. There was nearly nothing to eat. One stale piece of bread, a couple of poppy muffins, (small), plenty of cereal but no milk, plenty of coffee, but no cream or sugar. Although the front desk was not busy, the guy never felt a need to restock or clean up spills. At 9:00 a woman and her 3 little children came in expecting to get something to eat. By then, there was nearly nothing left. Oh yeah, there was still cereal with no milk. She went to the front desk and asked about milk and he stated they were out. So, she meagered out some small muffins for her three kids and one took the cereal dry. After they left, the shameful employee went into the back room and poured himself a full glass of milk. How thoughtless. It was like somebody taking candy out of a babe's mouth. I hope he no longer works there.
Mary Aug 18th 2012 10:54AM
I hate it when hotel guests come down to the breakfast buffet in their pajamas, they should have the common decency to dress and at least perform a face wash.
This has occured on more than one occasion at the Drury Inn,I reported this to the corporate office because the actions of some guests turned my stomach.
Dan Aug 18th 2012 10:54AM
I have to agree, because it's free does not mean it has to be bad. Afterall, in a way you are paying it through the various charges in your bill. If it were an item that hurt their profit they would not do it. So they can at least serve it fresh
TED Aug 18th 2012 11:23AM
Dan, enjoy the room rate in New Orleans and keep in mind that parking in NOLA (as in NYC) is at a premium. In both cases you're visiting an island.
TED Aug 18th 2012 5:17PM
Sorry Dan, that comment about NOLA and parking charges was for Warren. Pardon me.
Warren Aug 18th 2012 10:55AM
I rarely if ever eat anything at the hotel breakfast bars but often get their coffee as I like lots of sugar, lots of cream and the in room provisions are usually only one pack of sugar per cup. My biggest gripe at hotels is the added fee for parking. Downtown New Orleans hotels are famous for this. They often charge a reasonable rate for the room and then add 15 to 20 dollars for parking per night.
TED Aug 18th 2012 11:35AM
Warren, this comment was meant for your post, not Dan (nearby on these posts).
Anyway, enjoy the room rate in New Orleans and keep in mind that parking in NOLA (as in NYC) is at a premium. In both cases you're visiting an island.
Once I got a $70 a night rate at the Marie Antoinette right between Bourbon and Royal. Could not have been more convenient for tourist stuff (and I'm a local, or sorts). The parking was $15.00 / night or something like that. Still a bargain all things considered.
gov111w Aug 18th 2012 1:32PM
What a snoty article. No one forces you to eat the FREE breakfast. If you do not like the menue..do not eat it ...it cost you NOTHING. Prison food my $#@!, obviously you know nothing about prisons or the food they serve...you should do a little research before you make such comments. Again,these breakfasts are free, no gun to your head to eat anything...free and you whine and complain...I guess that tell me all I need to know about you.
Monte Aug 18th 2012 11:03AM
Of course you're right in what you say, but you're ignoring 2 important points--
1. hot coffee is always available at your own pace without having to beg a waitress for it
2. time constraints make on-site breakfasts valuable to some guests
CitizenX Aug 18th 2012 11:05AM
Couldn't agree more. The hotel chain breakfasts that I've had are pretty dreadful. The only exception that I would make is Embassy Suites.