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Reader Comments (Page 1 of 1)
5-02-2012 @ 10:02PM
Jennifer said...
I apologize, on behalf of any of my colleagues, if you were treated less than courteously. I can tell by the tone of your email, that you are one of the many passengers we have that I, personally, love having on board my aircraft. I hope that those who have forgotten to be pleasant, will rethink this behavior and remember that we are a service industry. Even though our profession is so much more.