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Reader Comments (Page 1 of 1)
5-02-2012 @ 12:48PM
Savvy Jeff said...
Very senior F/As, who are mature in age, tend to be polarized: Either they are excellent service providers and safety professionals who love what they do (& have done for many years) and are great with pax. OR they are bitter, victim-like, and angry (& probably unpleasant not just on the plane). This latter group needs to either assume a new attitude, or make some serious changes in their lives.
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