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Reader Comments (Page 1 of 1)
5-02-2012 @ 8:56PM
Vicki Howell said...
Interesting article. Those old and weary flight attendants may have started out young and perky. They may have been hired as Heather states because airlines discovered it would save money in the long run when retirement time came around.
However, not all young women these days will put up with what is often dished out by passengers during flights where things go wrong. The new generation is outspoken. They are feminists and they are the me generation, too. I flew with a few of them before I retired. Some were wonderful and some didn't give a hoot. However, the younger ones were the ones who also not as interested in service as the older generation flight attendants. The older flight attendants refer to themselves as "old style." I was one. I cared about YOU. I wanted your flight to go well. I cared about your complaint about your seat and tried to move you. I cared for you if you fell sick. It was mothering, it was simple caring and good customer service. The old style flight attendants are almost all gone now. Most of the flight attendants on the line at my airline are top-notch people to this day. But, they take a hammering from a larger crankier crowd who want more for less each and every flight. One of the standard statements I heard before I retired was, "is it free?"
They get weary. Try to be kinder when you are riding around in the sky. It will pay off for you more than complaining all the time. For those passengers who are looking for eye candy while flying. All I have to say is that you are not living in the modern world.
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