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The War On Hotel Wi-Fi Escalates
It's a bloodbath on the front lines of the hotel Wi-Fi war, and our friends at Hotel Chatter are leading the charge.
At issue is the cost of wireless Internet at some hotels, often rising as high as $25 per person per day while the cost is only $350 to the hotel per month. Some think that the hotel industry is gouging customers – many of who already pay hundreds of dollars a night for their rooms. Others, well, think it's profitable.
Interviewed by Ayesha Durgahee on CNN's Business Traveler, our friend and managing editor of Hotel Chatter Julianna Shallcross takes the consumers' side suggesting that, "It just seems like pure profiteering on the hotel's part." Between her criticism and the works of CNN and Hotel Chatter, maybe the hotels will start listening.
Filed under: Business, Hotels and Accommodations, Video, Consumer Activism
Reader Comments (Page 1 of 1)
Crissy Apr 19th 2012 3:05PM
I solved this problem by buying a mifi device. Now I don't have to deal with overpriced hotel wifi and my spent money allows me to use wifi in other places. As mifi devices get better speeds and more free wifi becomes avalable hotels will lose this money making opportunity.
Per Eriksson Apr 20th 2012 1:45AM
This is really weird being overcharged like that.
In Europe most hotels (most, not all) have free WiFi, even in countries like the Ukraine.
T at Clarkson Apr 20th 2012 7:20AM
I would gladly pay $25 if it meant I got 50Mbps service, considering the same costs residential customers about $140/MONTH.
As it stands, most American hotels do not come close to the FCC definition of basic broadband Internet access which is 4Mbps down, 1Mbps up.