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Cockpit Chronicles: What's not to like about the 757? I'll show you. (Video)
Powerful engines providing stellar performance and short field capabilities are just some of the features that set the Boeing 757 apart from the rest. But there has to be something that pilots dislike on the airplane, right?Well, there are two features in particular that I don't care for.
I dream that someday someone from Boeing or Airbus will call me for advice on cockpit ergonomics. Each company does their best to lay out a cockpit to please the end user – the pilot. But sometimes there are just a few quirks that slip through. An item, which an engineer may spend only a day or two thinking about, can have a lasting impact on the pilots that fly the airplane for thousands of hours.
Generally speaking, Boeing takes pilot input into account when designing the pointy-end of their airplanes. The following two items that pertain to the 757 and 767 may seem nit-picky, but I thought I'd share them here anyway, even including a video to highlight my second personal peeve.
To be fair, these airplanes were designed in the late '70s and went into service in the '80s. And Boeing has, to some extent, fixed these issues in the 777. But here are my minor gripes, with a video to demonstrate the second annoyance.
You know the chime that accompanies the seatbelt sign when it cycles on or off? It happens to be my text message alert tone right now-appropriate, I suppose. Well, there's a slightly more annoying sound in the cockpit that is supposed to represent various different alerts such as:
HF and VHF SELCAL - When air traffic control needs to get a hold of us, they have the option of sending a SELCAL (selective calling) ding that alerts us. Upon hearing the ding, we need to look either on the forward EICAS screen where the engine information is displayed for a clue as to what the ding was, or overhead to see if the SELCAL light is on. Unfortunately, some earlier airplanes didn't have that EICAS notification feature, so we only have the overhead to differentiate the sounds.
Flight Attendant Call - We aren't immediately sure if it's ATC calling with a flight level change or if a flight attendant is checking to see if we need a bathroom break. The look around the cockpit for the various clues to the source can be amusing to someone riding in the jumpseat.
During the preflight, it's a regular ding-fest. As we request the flight plan data to be uploaded to the airplane, dings come in rapidly (I've lost count at eight dings in less than a minute) for these items and more:
Forecasted winds at altitude uplink
Route uplink
Takeoff performance data uplink
Unfortunately, this is a time when the crew-chief on the ground calls us through a headset plugged in at our nose wheel. We may easily think it's another nuisance ding and not answer him as these flight plan items are coming in.
As we taxi out, we could also miss a flight attendant call when the latest ATIS information is delivered or we get our load closeout information, which includes the number of people on board, the weight of the airplane and our stabilizer trim setting.
Inflight, these dings create a Pavlovian response. Around an hour after takeoff, flight attendants usually call with meal choices for us. Just as your mouth starts to water after hearing the ding, it's always a letdown to discover that it was just the other guy updating the winds in the FMC.
Years ago, I met two Boeing engineers while I was riding in the back of an MD-80 to Dallas. On my left was an engineer who was the liaison for Boeing to the FAA as they made changes to the cockpit flight computer known as the FMC and to my right was an engineer who did the actual programing of any new features in the box.
They were excited to tell me about the new CPDLC or Controller Pilot Data Link Communication feature they were testing out on one of our 757s. The idea was that an Air Traffic Controller could send us a text message that would tell us to climb, descend, turn or change our speed. The test program would only be for Miami and a few of our 757s. Later this innovative concept expanded to other air traffic facilities for use primarily with the 777 and some newer Airbuses. After the test period, it was deactivated on the 757.
I couldn't believe my luck. Finally I could give them some input about the ding issue.
"When ATC contacts you via this CPDLC thing, I would imagine there would be a ding?" I asked.
"Yes!" one of them said proudly.
I then prodded them on how we were supposed to differentiate the different dings for different functions, all sounding exactly the same, as they came in.
The engineer asked why we didn't just look at the EICAS screen as it would either say, CPDLC, FMC, Ground Call, or Flight Attendant.

I explained that this was nice, but that more than half of our 757s didn't have this EICAS 'ding alert' feature.
His partner jumped in, describing the studies Boeing had done that indicated that humans could only differentiate between five different sounds in a cockpit.
I sighed and pleaded for a simple telephone ring for the flight attendant call that comes in on the handset, and then for a few different tones for the rest. If I were to mistake the FMC alert for the HF radio call with these new sounds, how would that be different to what we have now?
I felt bad for them. Pilots love Boeing products so I think they were a bit taken aback. I dropped the subject and stretched out in the middle seat of the MD-80. I certainly wasn't going to mention my second peeve to them. That is:
Dim and Dimmer
Depending on the airplane and configuration, there are between 32 and 34 different dimming switches and knobs to change the lighting intensity on the 757 and 767 cockpit lights. Of course, I knew you'd think I was exaggerating, so I made a quick video showing each light and dimming knob from a recent flight.
Don't get me wrong. I've written earlier about how much I love the 757 and these annoyances are amusingly minor in the grand scheme of airplane design. Maybe flying the MD-80 for a while will give me a new level of appreciation for this grand airplane.
Cockpit Chronicles takes you along on some of Kent's trips as an international co-pilot on the Boeing 757 and 767 based in New York. Have any questions for Kent? Check out the Cockpit Chronicles Facebook page or follow Kent on Twitter @veryjr.
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Reader Comments (Page 5 of 6)
jethroish Mar 9th 2012 12:37PM
GLYN,
Then that would explain it. Worked center, tower and tracon, but never oceanic sectors.
Gw Mar 9th 2012 11:26AM
If dings and dimmers are all the gripes about your 100K+ job, I would say that life is grand for you....and....shut -up!
Glyn Mar 9th 2012 12:11PM
I think CPDLC is the best thing to have ever come along.
Glyn
ATP- B-747,B-737,B-757/767, B-727,DC-10,A-330,CE-500,CE-680
bob louis Mar 9th 2012 12:16PM
having been a flight tech for many years, i sat behing the capt. and to my right was the flight engineer , my job was to look at all the gauges as a kinda back-up tech, not once did a flight crew complain about anything but money lol..as we all did so.
Bob louis.......
ps were still underpaid.
Thepilotsgirl Mar 9th 2012 12:26PM
Seriously.... With the way today's job economy is, especially in aviation, stop bitching. Realize you are very lucky to have a job. If you don't want it, there are thousands of qualified men and women behind you that would do your job just as good, or better with bells on their toes and smiles on their faces. I'm so sick of negative pilots.... please, please be thankful for what you do have!!!! You sir, really need a major reality check.
linda Mar 9th 2012 6:25PM
tell us the truth....do we really need you guys up front anymore or are you just added ballast??
esq1128 Mar 9th 2012 1:17PM
I hope that they know where the circuit breaker is for all those lights.
Jerry Thompson Mar 9th 2012 1:17PM
Great article on Cockpite dimmers. One suggestion, use full spelling of all acronims,[APU, aux power unit],etc so the nonpilot reader would have a better idea of the systems involved.
As an old, old retired pilot with 26000 plus hours and lifelong
student of aviation, there has been many crashes & deaths over the
misinterpretation of cockpit inputs. My father flew flight test on
North American B-25's throughout WWII, and I started as a "line-
boy at 14 and then later flight office test office work, and thereafter commercial pilot. This article may seem minor to most
people are,but such things are very important to 'FLIGHT SAFETY'
Tom Mar 9th 2012 1:23PM
Hi Kent,
Mood Lighting in a 75 - NICE! LOL and really enjoyed the tour :)) Thanks!
CAPTAIN DAVE Mar 9th 2012 1:30PM
I HAD APPROXIMATELY 10,000 HOURS OF PIC (PILOT IN COMMAND AKA, CAPTAIN) ON 757 AND 767 TRANSPORT AIRCRAFT. THIS ALSO INCLUDED 7 1/2 YEARS AS A SIMULATOR FLIGHT INSTRUCTOR. I FOUND THESE TWO MODELS OF AIRCRAFT A TO BE A PILOTS'S DREAM ADDRESSING SO MANY OF THE NEEDS OF THE MODERN AGE PILOT. THE LATER MODELS OF BOEING JUST GOT BETTER AND BETTER.
COMPLAINTS ABOUT THE 75 AND 76 AS WELL AS THIS ARTICLE ARE BUT A PLEA FOR JOURNALISTIC RECOGNITION.
John Mar 9th 2012 1:53PM
The B757 kicks a**! What a great airplane. By the way, nice watch. What kind of watch is that?
Rob H Mar 9th 2012 1:51PM
Ok I will admit that I am a very simple person, but my phone that I carry in my pocket can have a distinctive ringtone for most of the people in my contact list. But you are telling me that a multi million dollar airplane has only one tone to tell the pilot were to look for an alert. I think that a flight crew should be able to plug in a module and customize the tones for that perticular flight, then unplug it on the post flight check list and default to a normal setting.
Some thoughts on specific tones could be The Doors " This is The End " to be played when the plane has reached an unrecoverable flight attitude. Or B B Kings "The Thrill Is Gone" when a call from the flight attendent has been inititated to change the temperature for the fifth time and you have not cleared 10,000 feet.
I have been a buisness fligher since 1970 my hat is off to the guys up front, flying in those big barn doors is the still the best way to get from one part of the globe to another.
Dave H Mar 9th 2012 2:13PM
Complaints are the impetus for improvements. How you complain effects the outcome. A very good example of ‘How to’ complain is Kent’s discussion with Boeings engineers on a flight. Exploit your opportunities. Plant a seed, watch it grow, enjoy the harvest!
Marcad Mar 9th 2012 5:47PM
Flew the 767 and 757 for year and never had a problem, Maybe he is over his head and should stick to 152's.
Tim Mar 9th 2012 9:50PM
I'll trade the 757 chime for the Airbus "buzzer" any day of the week. That Airbus noise is the audio equivalent of sticking your finger in a live socket.
I'm surprised you didn't mention the EFIS displaying Track at 12 o'clock as opposed to Heading, like most (all?) other planes. Definitely not a deal-breaker, but a little odd.
All in all, the 757/767 is my favorite. If I had sufficient seniority I'd be back on the Boeing in a heartbeat!
Robert Mar 9th 2012 11:33PM
Need more cowbell.
paul Mar 11th 2012 1:40PM
Here you go schmuck. I found an article for you; very easy to read.
http://en.wikipedia.org/wiki/Free_flight_(air_traffic_control)
paul Mar 11th 2012 1:44PM
Read about it here
http://en.wikipedia.org/wiki/Free_flight_(air_traffic_control)
and then apologize
Harrison Mar 11th 2012 12:24AM
Hi Ken,
First off, love the column. I'm not sure why you got so many negative reponses for this post. To me, its just something Boeing can improve on in the future. Anyways, I have a couple questions for you:
I was on a 763 the other day. Since I'm live in Dallas, most of my flights are on Mad Dogs or 738s, so it was real treat when AA brought the 763 back to DFW-SFO. I was seated in 23J, and as we pushed back I noticed a distinct whine coming from underneath my seat. Since it occured just before the engine start, I thought it was the APU, but I've always thought that the APU is always located toward the rear of aircraft. I don't recall ever hearing the noise on any variant of the 757 I've been on. Was I hearing the APU or the hydralic pumps (a la the A319/A320)?
And the last thing, was a random thought I had on another one of my recent flights. Obviously, fuel prices are a hot topic issue right now. When landing at airports with longer runways, such as DFW, would less fuel be consumed if you just ate up the length of the runway instead of using thrust reversers? Or is there some other operational issue I'm not aware (i.e. seperation, etc.)
Thanks and keep up the good work! Congrats on the Mad Dog!
H
Kent Wien Mar 11th 2012 12:41AM
Thanks Harrison,
It sounds like you were hearing the PTU (power transfer unit), but that's only if the right engine was started before the left AND you were in a 757, which you say wasn't the case. The 767 has a 'pitch enhancement system' that uses right side hydraulics to power a pump that assists in moving the stabilizer trim. That might be what you're hearing, and again, it would only occur when the right engine is started before the left, which is rare at AA. Yes, the A320 also has that PTU sound that apparently is like a dog barking or a sawing noise when one engine is shut down.
Your last question: On long runways, it's nice to use idle reverse as a more pleasant way to slow down. But it does come at a cost that's apparently greater than the fuel used during reverse thrust, and that's in brake wear, and even tire wear to some extent. So they encourage us to use reverse thrust when we can.
If it's really a long runway, like your DFW example, rolling to the end is a great way to do it, but unfortunately, there's rarely enough spacing of traffic behind us to allow it. Occasionally a controller will tell us that there's no one behind us and to pick any exit we'd like. That's a big help in deciding how we'll stop.
Good observations though, Harrison.