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Cockpit Chronicles: What's not to like about the 757? I'll show you. (Video)
Powerful engines providing stellar performance and short field capabilities are just some of the features that set the Boeing 757 apart from the rest. But there has to be something that pilots dislike on the airplane, right?Well, there are two features in particular that I don't care for.
I dream that someday someone from Boeing or Airbus will call me for advice on cockpit ergonomics. Each company does their best to lay out a cockpit to please the end user – the pilot. But sometimes there are just a few quirks that slip through. An item, which an engineer may spend only a day or two thinking about, can have a lasting impact on the pilots that fly the airplane for thousands of hours.
Generally speaking, Boeing takes pilot input into account when designing the pointy-end of their airplanes. The following two items that pertain to the 757 and 767 may seem nit-picky, but I thought I'd share them here anyway, even including a video to highlight my second personal peeve.
To be fair, these airplanes were designed in the late '70s and went into service in the '80s. And Boeing has, to some extent, fixed these issues in the 777. But here are my minor gripes, with a video to demonstrate the second annoyance.
You know the chime that accompanies the seatbelt sign when it cycles on or off? It happens to be my text message alert tone right now-appropriate, I suppose. Well, there's a slightly more annoying sound in the cockpit that is supposed to represent various different alerts such as:
HF and VHF SELCAL - When air traffic control needs to get a hold of us, they have the option of sending a SELCAL (selective calling) ding that alerts us. Upon hearing the ding, we need to look either on the forward EICAS screen where the engine information is displayed for a clue as to what the ding was, or overhead to see if the SELCAL light is on. Unfortunately, some earlier airplanes didn't have that EICAS notification feature, so we only have the overhead to differentiate the sounds.
Flight Attendant Call - We aren't immediately sure if it's ATC calling with a flight level change or if a flight attendant is checking to see if we need a bathroom break. The look around the cockpit for the various clues to the source can be amusing to someone riding in the jumpseat.
During the preflight, it's a regular ding-fest. As we request the flight plan data to be uploaded to the airplane, dings come in rapidly (I've lost count at eight dings in less than a minute) for these items and more:
Forecasted winds at altitude uplink
Route uplink
Takeoff performance data uplink
Unfortunately, this is a time when the crew-chief on the ground calls us through a headset plugged in at our nose wheel. We may easily think it's another nuisance ding and not answer him as these flight plan items are coming in.
As we taxi out, we could also miss a flight attendant call when the latest ATIS information is delivered or we get our load closeout information, which includes the number of people on board, the weight of the airplane and our stabilizer trim setting.
Inflight, these dings create a Pavlovian response. Around an hour after takeoff, flight attendants usually call with meal choices for us. Just as your mouth starts to water after hearing the ding, it's always a letdown to discover that it was just the other guy updating the winds in the FMC.
Years ago, I met two Boeing engineers while I was riding in the back of an MD-80 to Dallas. On my left was an engineer who was the liaison for Boeing to the FAA as they made changes to the cockpit flight computer known as the FMC and to my right was an engineer who did the actual programing of any new features in the box.
They were excited to tell me about the new CPDLC or Controller Pilot Data Link Communication feature they were testing out on one of our 757s. The idea was that an Air Traffic Controller could send us a text message that would tell us to climb, descend, turn or change our speed. The test program would only be for Miami and a few of our 757s. Later this innovative concept expanded to other air traffic facilities for use primarily with the 777 and some newer Airbuses. After the test period, it was deactivated on the 757.
I couldn't believe my luck. Finally I could give them some input about the ding issue.
"When ATC contacts you via this CPDLC thing, I would imagine there would be a ding?" I asked.
"Yes!" one of them said proudly.
I then prodded them on how we were supposed to differentiate the different dings for different functions, all sounding exactly the same, as they came in.
The engineer asked why we didn't just look at the EICAS screen as it would either say, CPDLC, FMC, Ground Call, or Flight Attendant.

I explained that this was nice, but that more than half of our 757s didn't have this EICAS 'ding alert' feature.
His partner jumped in, describing the studies Boeing had done that indicated that humans could only differentiate between five different sounds in a cockpit.
I sighed and pleaded for a simple telephone ring for the flight attendant call that comes in on the handset, and then for a few different tones for the rest. If I were to mistake the FMC alert for the HF radio call with these new sounds, how would that be different to what we have now?
I felt bad for them. Pilots love Boeing products so I think they were a bit taken aback. I dropped the subject and stretched out in the middle seat of the MD-80. I certainly wasn't going to mention my second peeve to them. That is:
Dim and Dimmer
Depending on the airplane and configuration, there are between 32 and 34 different dimming switches and knobs to change the lighting intensity on the 757 and 767 cockpit lights. Of course, I knew you'd think I was exaggerating, so I made a quick video showing each light and dimming knob from a recent flight.
Don't get me wrong. I've written earlier about how much I love the 757 and these annoyances are amusingly minor in the grand scheme of airplane design. Maybe flying the MD-80 for a while will give me a new level of appreciation for this grand airplane.
Cockpit Chronicles takes you along on some of Kent's trips as an international co-pilot on the Boeing 757 and 767 based in New York. Have any questions for Kent? Check out the Cockpit Chronicles Facebook page or follow Kent on Twitter @veryjr.
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Reader Comments (Page 1 of 6)
Russ Mar 9th 2012 9:32AM
You know, I used to be impressed when I would glance into the cockpit as I was boarding a jet. All those fancy switches and knobs... wow. But now I know the truth... half of them are just DIMMER SWITCHES. ;)
Kent Wien Mar 8th 2012 10:01AM
Yeah, and honestly, the rest are just turn signals.
bpante Mar 8th 2012 9:11PM
Q: What's the difference between an pilot and a jet engine?
A: A jet engine stops whining when the planes shuts down
Al Schrader Mar 11th 2012 12:25PM
They are not dimmer switches. They work the no-smoking, seat belts on, assume crash position signs.
Adam Mar 8th 2012 8:57AM
Great video, especially the bonus "ding" at the end. :-)
Curt Mar 8th 2012 11:14AM
You can't have enough. More dimmers please!
Ron Mar 9th 2012 9:34AM
Had my Ford F-150 4X4 for a year now, still learning.
Sharon Mar 8th 2012 12:57PM
I thank you so much for your article. As a novice flyer, I'm hoping to increase my flight experiences, but still feel a bit "on edge" during take-offs/landing. I've discovered that I'm more relaxed when the captain is a bit engaging. Reading your comments relaxed me some, feeling that you guys also just want to arrive at the destination with minimal distractions and in one piece.
Richard Mar 11th 2012 1:01PM
I haven't flown as a passenger for quite a few years, used to do a lot of flying to and from duty stations when I was in the military. That was a number of years ago. Never have flown in the big 757 but was wondering if they bounce around in turbulence as much as the smaller planes did back in the 1960s. I had one heck of a rough ride somewhere over the midwest once. Had a wing seat and I thought the wing was going to flap itself right off the plane. Let me tell you, there was quite a few oohs and ahhhs from the other passengers. I think we were flying over Northern Oklahoma or Kansas, I think the pilot was trying to climb over it but can't be sure because that plane was going up, then down, and shuddering all over. I never had such a wild ride in all my flying days. Even the Stewardess was pale as a ghost after it was over, and after she calmed down enough to get up from her seat I noticed her hands were still shaking. lol .
Scott Mar 8th 2012 2:54PM
Typical pilot.. Bitch, Bitch, Bitch. Be happy you have a job.
And I am a retired B-767 Captain (check airman). I love the airplane.
Kent Wien Mar 8th 2012 4:17PM
I see your point, Scott. But I suppose given the realities of the industry today, if that's the only thing I have to complain about, I'm not doing too bad.
Granted, dimming switches in an airplane is a true 'first world problem.' It was all done in fun.
LA Flyer Mar 9th 2012 10:33AM
Typical management pilot…always dismissing the concerns of the line guy as trivial. Oh, well, I guess that's what happens when you fly a desk. Glad you're retired. The last thing we need is another pilot hater.
AviatorLEO Mar 8th 2012 2:38PM
If it's not Boeing, I'm not going.
Good article, and thank you for sharing your cool perspective with those of us who only fly G.A. ;-)
CAVU skies [for whatever you fly], Mr. Wien.
Doug Mar 8th 2012 4:41PM
Kent, if your too busy/tired of trying to find all your sounds in the cockpit, I'll be glad to take your place with the same pay any day of the rest of your life. As a retired UAL Captain forced out of a GREAT career at age 60 with 22000+ hours including 57s and 67s, I am a little appalled at your annoying comments that seem to be more important to you than feeling very lucky to be in a position to fly such great aircraft, PERIOD.
Kent Wien Mar 8th 2012 7:59PM
Hi Doug,
I wasn't complaining about my job, just pointing out that there's some room for Boeing to make improvements (as they later did in the 777).
I would encourage you to go back and read my other posts. After five years of writing this column, I think you'd find this to be my first 'complaint', and it wasn't really about the job. If this is all I have to complain about, that's not too bad. Because frankly, after 22 years at this, I love my job. And I'm quite sure I'll really miss it after I retire.
Richard Mar 11th 2012 1:43PM
Doug, will you lighten up, this was an entertaining article, written more to let us know some of the little aggravations pilots encounter. And whats wrong with pointing out a few annoying things that could be improved on? I wouldn't call that complaining about his job. Sounds to me like he loves his job. .
Wayne Mar 8th 2012 10:11PM
Loved your article. As a business flyer for over 30 years, I've seen a lot of planes come and go, and I prefer Boeing. The airbuses make that weird screeching / crunching noise after you're at the gate waiting to get off the plane. That doesn't inspire confidence. Back in the day I flew to Buffalo but we stopped into Rochester first. Boeing 727. As we left the gate, the pilot said we had clearance for takeoff, so we went down the taxiway a lot faster than normal, then or now and made the turn onto the runway without slowing down and giving full speed coming out of the turn and off we went. The flight over to Buffalo was at about 9000'. Great view, I always wondered what the people on the ground thought about such a big plane that low just cruising along. Again Thanks.
Harry Mar 8th 2012 4:50PM
I think it would have been more clever for the sound to be "boing" instead of "ding" - you know, just in case you guys forget what kind of equipment you're driving!
Mike B Mar 9th 2012 8:52AM
And there is absolutely no reason these days why the noise has to be "ding" - why not a a sexy female voice saying "flight attendant" much like a Sat Nav voice? Or a burst of Star Wars, or in fact just about anything - pilots would soon know the difference. My HTC phone has 47 different ring tones and I can tell who it is from the ring tone before answering, so how hard can it be?
TravelWithDave Mar 8th 2012 5:52PM
Kent, I know you love your job, and I enjoy you sharing parts of it with us. Thanks for a fun video.