We complained, they listened, legroom is on the way

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"We complained, they listened"?

It's not revolutionary. Just the same old marketing stuff that has been happening for years.

(Here's a reminder from when American Airlines "listened" back in Feb 2000 http://web.archive.org/web/20000622141809/www.amrcorp.com/news/feb0300.htm)

It's more a case of "We complain, they noisily grant us more space, then slowly take it away - we complain, they noisily grant us more space, then slowly take it away - we complain, they noisily grant us more space, then slowly take it away - we complain, they noisily grant us more space, then slowly take it away ".

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