Cascading changes likely for cruise travelers

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Don't remove absolute accountability from the ship's master. For very sound reasons, this accountability has long been the custom of the sea. Ship owners need to reinforce that accountability by requiring sound safety practices including - of course - passenger orientation. What I have not heard about at all is the command and control structure of these ships: what are the officers' responsibilities? When should an officer step in and assume command? For example: why was communication so inept? Why didn't the passengers "get the word"? If the captain left the ship, who was on board and in charge? It is this chain of command question that puzzles me more than the crack up of a single human being.

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