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A light sleeper's lament: six things you shouldn't do in a hotel
I used to be able to sleep well in the humblest of places. But the older I get, the harder it is for me to get a good night sleep while traveling. I don't know if it's because I usually travel with two toddlers, or if travelers are becoming increasingly ignorant of basic hotel etiquette, or if I'm spoiled by my Tempurpedic mattress at home, but I often find myself sleeping like a baby while on the road. That is, waking up every few hours and wanting to cry.Here are six things you shouldn't do in hotels.
Sleep Crimes
Hit the snooze bar. As a light sleeper, I don't think hotel rooms should come equipped with alarm clocks, and certainly not ones with snooze bars. I'll never forget a truly diabolical traveler sleeping in the room next to mine in a hotel in Charlottesville, Virginia, a few years back. His alarm clock woke us up at 5 A.M. on a Sunday morning. It went off, like a siren, for about 30 seconds before he finally turned it off.
Eight minutes later, there it was again. And eight minutes after that. And again, eight minutes after that. We called down to the front desk and they sent someone up to the room, but their pounding failed to rouse the slumbering maniac. The alarm-snooze-alarm cycle continued until 6 A.M. when our neighbor finally decided to grace the world with his consciousness. But even then, it was hard to get back to sleep, because I was so irate.
Travelers' kangaroo court verdict: ten years in prison in a cell that shows nothing but Samantha Brown reruns on the Travel Channel.
Converse loudly in the hallway outside my room. It's amazing how oblivious people can be when it comes to the sound of their own voices. I once had the misfortune to say in a hotel with a huge group of senior women who belonged to a club called the Red Hat Society. On a Saturday morning at 7 A.M. two red-hats were conversing loudly about how annoying someone else was, directly outside my room. I could hear every word. I sat up in bed and listened for about ten minutes, assuming they'd soon go away. They did not, so I got out of bed, and confronted them, bleary eyed in boxers and t-shirt.
"Excuse me, but we're trying to sleep," I said. "Do you think you could keep it down, or go in a room, it's 7 A.M."
One of the red-hatted women (they really did wear red hats) smiled broadly at me and chirped, "7 o'clock, it's time to get up!"
Travelers' kangaroo court verdict: banishment to a monastery that requires a vow of silence.
"Mr. Seminara, we're calling to remind you of the hotel's no smoking policy," the woman said.
"You're calling to remind me about the non-smoking policy at 10.30 at night?" I asked, incredulous.
"We've had a complaint from someone on your floor who smelled smoke," she explained.
"So rather than come up to investigate, you're calling everyone on this floor to remind them of the no smoking policy?"
"That's right," she said.
It made perfect sense to her, but then again, she wasn't going to have to put my kids back to sleep.
Travelers' kangaroo court verdict: 30 days of solitary confinement.
Banish your children to the hallways. I would rather gouge my eyes out with a monkey wrench than stay in a hotel on a floor with a youth sports team, who are the worst offenders to this rule. I can deal with people who wake me up, but when you spend hours trying to get small children to bed and then they are roused awake by marauding teens and tweens, living it up on the night before their soccer tournament, it's hard not to get into a homicidally crazy frame of mind.
I once asked a group of little monsters, who were running up and down the halls knocking on doors at random near midnight, what room their parents were in.
"They're in there," one said, pointing to a room down the hall. "But they told us not to come back until twelve."
Travelers' kangaroo court verdict: for the parents- sixty days in a North Korean labor camp.
Hygiene Faux Pas
Emit uncovered hacking coughs or blow your nose near the breakfast buffet. This should be common sense, shouldn't it? But why do I see people who look like they've got Bubonic Plague fingering every roll on the breakfast table?
Travelers' kangaroo court verdict: 90 days of eating bizarre foods with Andrew Zimmern.
Discharge bodily fluids on the bedspreads and blankets. An ABC News investigation of hotel chains in 2006 found bodily fluid stains on the floor, bedspread and walls. Really folks, if you must discharge bodily fluids, do so in the toilet or on the sheets, which are actually changed.
Travelers' kangaroo court verdict: 60 days of baths in an open sewer.
Image via Fairy Heart on Flickr.
Filed under: Asia, Europe, North America, United States, Hotels and Accommodations










Reader Comments (Page 1 of 13)
Kathleen Jan 11th 2012 10:52AM
I love this article. I worked for two chain Marriott properties last year for a time and these are all sources of irritation for guests and the front desk alike-- even when we had to call rooms. We were supposed to call up to rooms to make sure conditions were satisfactory within 15 minutes of guests arrival, though that proved to be largely impossible during busy times. By the end of my time there, I started fibbing my list of people to call, depending on how they came across at check in. If someone told me they were really tired and had driven a long way, I wouldn't call them based on how many people I had inadvertently woken up. I also couldn't stand sports teams (or drunk wedding parties.) They were the worst and would absolutely trash the hotels. I once had a falling out with a group of drunk soccer moms-- they were so loud that people checking in couldn't hear me. When I politely asked the group to quiet down, they started making fun of me personally. They then started bashing homosexuals in front of my gay coworker and loudly discussing their opinions on touchy political topics like abortion-- in the lobby! I don't know why people think it's okay to act like that in a public place. Eventually, both the horrible pay and the frustrating, elitist guests pushed me out the door. Working front desk for chain hotels is a horrible experience most of the time, and I definitely sympathize with the sweet guests who had to deal with those who apparently have never been out in public before.
Jason Jan 11th 2012 1:03PM
I absolutely agree as well. I worked front desk and managed a property for about 5 years before I finally had enough. The worst was deffinately the kids groups...Cheerleaders and their cheer mom's (who sometimes mind you, the mother's were worse then their kids), soccer teams, hockey, the list goes on. Being in a hotel does not mean the front desk must become the babysitters of your unruly children while you go to the bar and drink your night away. Also when your little kid has to be rushed to the hospital because you let him/her play in the hot tub after I asked you several times to not let them, well...Can't say I didn't warn you.
Eyegetsit Jan 11th 2012 2:40PM
I can sympathize. Back in the 1980s when we were college students attending a conference in a high rise we trashed our room like you would not believe. We were careful NOT to destroy any property. But we gave new meaning to what trashing a room meant (especially with kitty litter).
That said, we made sure we left a $50 dollar tip with the cleaning lady for our antics and her soon-to-be headaches. Not everybody is an uncaring, thoughtless, cheapskate.
BIGMACBOY Jan 11th 2012 9:39PM
YOU PROBABLY KNOW THE ANSWER TO THIS. I STAY AT A BAYMONT REGULARLY. THEIR CARPETS ARE STAINED FROM DOGS SOILING THEM.
THEY CLEAN THEM, BUT THERE ARE BIG ORANGE SPOTS LEFT INSTEAD. WHY DO THEY ALLOW DOGS IN THE ROOMS ? SEEMS TO ME THAT DOG STAINS ARE AS BAD AS CIGARETTE SMOKE DAMAGE.
fay butler Jan 14th 2012 9:52AM
I love this article, too. I have learned to take my own pillowcases rather than put my face on rough hotel cases and I avoid like plague sitting on a bedspread or blanket. I try to keep sheet between me and them when I sleep.
The worst place I ever stayed in was where Texas deer hunters were staying. They were obnoxious.
What's really bad (and I do have some sympathy for parents traveling with small kiids) is children who cry and yell all through a meal. After a while, you want to stuff sox in their little, loud mouths.
Anne Marie Jan 14th 2012 10:17AM
I loved your comment, Kathleen!! Especially when you referred to those who had "apparently never been out in public before"!
I don't know why it is, but somewhere between parents taking their role of raising future adults seriously to those who just seemed to sprout them out randomly without much thought of what to do with them once they arrived, but the evidence is now with all of us; especially those of us whose "nice" personality is abusively utilized in dealing with these now grown and out-of-control bodies trying to masquerade as adults.
My hat is off to you, Kathleen, for sticking it out as long as you did, and I still hold out hope that the current generation will learn the definition of decorum and etiquette, and then actually care enough to employ it.
Kudos!!
annawill Jan 14th 2012 10:22AM
I agree that kids will be kids, but I've witnessed 28-year old men doing said "cannonballs" in hotel pools. I love kids, and if I'm not in the mood to get splashed and kids are at the pool, then they win! I think a pool should default to kids! But a group of grown (presumably) drunk men splashing around and rough-housing in a hotel pool is obnoxious.
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jerry Jan 14th 2012 10:28AM
I absolutely agree. Is it me? Why are people so rude and uncaring about other people theses days? the worst to me is eating breakfast and having to watch someone blow his nose excessively and very loudly into his napkin and then looking at it intently to see what he just blew out, disgusting and puts me off my breakfast.
tracyberkley Jan 14th 2012 6:58PM
thanks for your article - I usually take a lysol bottle to bathroom, bedpost, door knobs and many other areas. Especially the bathroom. I dont leave this to house keeping. I also call house keeping and request a fresh bed spread. Usually, they are covered in plastic when laundered.
c Jan 14th 2012 11:05AM
Totally agree. What is up though with this guy writing the article? All he repeatedly says, while trying to put kids asleep this and that happened. Wake up, no pun intended, if you are seriously having to travel with your kids, deal with it or find a babysitter, buy ear plugs, have a nice night!
PS After being on the road for 12 hours, finally finding a decent place to stop, imagine being awakened by hotel staff trying to get into the room to "Clean The Curtains"????? at 6 am when you checked in at 4am.... Just Saying
LaDonna Jan 14th 2012 11:54AM
Wow, déjà vu. It's been a lot of years but I used to be in the motel business too. The first 2 years I was lucky enough to have a manager who was supportive of the way I handled unruly guests, which was nice. My 3rd year in the business I worked at the Holiday in by the airport in St. Louis. The place was huge, extremely busy, and usually booked solid. The one thing that saved me from most of the guests there was that I worked the graveyard shift as a night auditor. That has it's own headaches but at least I didn't have to deal with all the BS like before.
Ohioa Jan 14th 2012 12:34PM
To Jerry--
The solution to YOUR issue is simple. While I agree it's annoying to hear some one blow their nose, the solution is to MYOB. Why would you actually sit there and WATCH some one looking at what they blew into their napkin?
Get a life...
KevinB Jan 14th 2012 4:25PM
In today's economic climate we all need to find ways to make our money go further. I know I was concerned about my Christmas shopping this year until I discovered an amazing penny auction site online: ( http://tinyurl.com/TopBargains )
Penny auctions were new to me until a few weeks ago but now I am regularly saving hundreds of dollars on things like iPads, gift cards, cameras and smart phones. I even got a $200 Best Buy gift card there for $33. I did all my Christmas shopping there and I spent less and get more than ever before.
KevinB Jan 14th 2012 12:39PM
In today's economic climate we all need to find ways to make our money go further. I know I was concerned about my Christmas shopping this year until I discovered an amazing penny auction site online: ( http://tinyurl.com/TopBargains )
Penny auctions were new to me until a few weeks ago but now I am regularly saving hundreds of dollars on things like iPads, gift cards, cameras and smart phones. I even got a $200 Best Buy gift card there for $33. I did all my Christmas shopping there and I spent less and get more than ever before.
Marthana Jan 14th 2012 12:21PM
I buy almost everything exceþt food and clothing from online auctions websites
Most þeoþle are not aware of the almost unbelievable deals that they can get from online auction sites
The site that has the best deals is HtTp://dealsroof.com
I checked with the Better Business Bureau and was told that it is all legit.
How they can sell gift cards, laþtoþs, ćameras, and all kinds of goodies that we all want for 50-90% off, I don’t know
I do know that I bought my son an iÞad there for less than $100 and my husband a $250 Low gift cards for 48
Why would I even think about shoþþing anyþlace else?
Anthony Jan 14th 2012 1:31PM
@Jason: And why are sports' teams' kids or parents worse than any other kids?
And what is so horrible about their parents?
I've never had any of these problems that everyone is mentioning.
Maybe you shouldn't stay in a * motel than?
hmthrco Jan 14th 2012 1:19PM
Never at a loss for words, are we?
fish Jan 14th 2012 1:31PM
and don't go to breakfast in your "pajamas" - gross
jay Jan 14th 2012 9:57PM
Ha I work in Marriott.. I work in many positions including Hotel Security and all I will say is the parents are sometimes worse then the kids.. I want to be like really you wonder why your kid is an idiot they take after you. Hockey kids play hockey in the hallways with liquor bottles they get from their parents room, or the demond children run around the hallways knocking on quest doors. I caught 8 kids after an hour yes an hour of chasing them up and down stairs. I managed to trap them in halway with help of a coworker. I brought each kid directly to their parents at 125 am and let their parents handle them. Yes this means I woke their parents up. WHO would let their kids all sleep in one room with no supervision oh yeah the drunk hockey moms......
Dave Seminara Jan 11th 2012 11:10AM
Kathleen, I want to read your book when it comes out! Good stuff. Now that you remind it should have added a 7th thing not to do in a hotel: get married. In the U.S. most hotels will shut down a hotel wedding party by 1 or 2 A.M. but in other countries, they can go all night. Last february we stayed in a hotel that hosted a wedding in Mexico where the band had speakers betting a Metallica concert and they didn't stop playing until, wait for it: 6:30 A..M!