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Breaking: Delta to refund taxes collected during FAA shutdown
There was hope and outcry last week after news broke that as part of its partial shutdown, the FAA wouldn't be collecting the fees that it assesses against domestic airline tickets. Looking forward to a tax holiday, many travelers started searching for tickets only minutes after the tax break went into effect -- only to learn that airlines had raised their ticket prices to wipe out any savings -- effectively pocketing the difference in price.The outrage has slowly been trickling through the media and into the political ranks of our government, most notably in a letter to Delta from Aviation Operations, Safety and Security Subcommittee Chairwoman Maria Cantwell (D-WA) and Chairman John D. (Jay) Rockefeller IV (D-WV).
Believe it or not, the airlines may be listening. Just this afternoon, Delta Air Lines announced that they would be the first major carrier to refund extraneous hikes imposed by the airlines, provided that the IRS puts plans into place. You can read the full release over on their website.
Lets hope that the other airlines make the right decision and follow suit.
update: Delta Corporate communications got in touch to clarify the refunds:
[flickr image via Refracted Moments]
"..what we're refunding are the taxes customers paid on tickets purchase before the FAA shutdown, for travel during the shutdown period. The IRS has said that customers who travel during this period, who already paid those taxes, were technically overtaxed and may be eligible for a refund. Delta announced yesterday that to help facilitate those refunds, we'll provide them directly to our customers so that they don't have to file a claim with the IRS."










Reader Comments (Page 1 of 2)
Gary M Aug 1st 2011 4:52PM
So they got caught with their hands in the perverbial cookie jar? Nice that they will reimburse...would have been nicer had they done this on their own!
Peter Van Veen Aug 1st 2011 4:57PM
Pocketing the extra money by the airlines should provide every consumer with knowledge of how the airlines look at their customers....they see us as DOPES. I suggest a boycot of the airlines...one day, two days, a week or a month.
We are just cattle to be milked.
Pizzed Aug 1st 2011 5:07PM
Now if they'll finish paying Minnesota the $175 million they owe, then maybe we won't have to boycott them...............
Franco Family Aug 1st 2011 5:08PM
Delta had better be "the first" & "listening". They are the main transport airline for the U.S. military. Jackasses. They would not have done this if they hadn't been confronted about it.
skidaily Aug 1st 2011 5:21PM
Read Delta's press release carefully; they are NOT refunding the fare hikes since the expiration of the taxes; they will be refunding the taxes that were collected prior to the expiration of the taxes for travel that takes place after the expiration of the taxes (but before the taxes are imposed again).
Poor reporting.
Lisa Aug 1st 2011 6:08PM
First Delta does business with countries that forbid Jews and Catholics from entering. Now they take money that is not rightfully theirs.
Sounds like they need a good kick in the pants!
Franko Danky Aug 1st 2011 5:25PM
Should I expect a check in the mail?
Hank Aug 1st 2011 5:29PM
You know if it was a mom & pop that did this the Goverment would shut them down or fine them. What the air lines going to get??
Anita Aug 1st 2011 6:09PM
Delta is NOT ready when you are!
evelyne lundberg Aug 1st 2011 6:15PM
We think Delta Airlines is the worst airline we have ever flown and while we live in one of their hubs, we go out of our way to not use them Rude staff, bad service awful refund policy we wish they would be bought by another airline
vince Aug 1st 2011 8:20PM
Amazing that VIRGIN airlines did just the opposite, didn't raise their fares, instead lowered them. Dump Delta, AA and all the other rip-off artist.
Flagrante Delicto Aug 1st 2011 6:16PM
Now, if Delta would only let it's flight attendants organize for collective bargaining.
Dana Bennett Aug 1st 2011 6:20PM
Delta has fallen on hard times but I am willing to bet that it is mostly because of poor customer relations and this is the perpetuation of same. When my daughter flew UAM (unacompanied minor) Delta failed to meet her at her destination until 12 minutes after disembarking and while our daughter was on the phone with us wondering what to do. They had to run to the next flight. This is what we got for $100 payment to assure she would be well taken care of. SO Delta provided a voucher to use on future flights...way to go Delta. You get to keep your "refund" because I won't be using your carrier ever again.
Marshall Aug 1st 2011 6:27PM
We really should think in terms of trying to bring back at least some of the great
former classic airlines that we have lost on a domestic route system level,such
as Northeast, TWA, Braniff Int'l(but under new management team), Eastern,
Mohawk, Western, Panam, North Central/Republic, Ozark ,Universal and
Overseas National. but with no more baggage check fees and better services
across the board/better connections/back to paper tickets/more leg room.Like how it
should be!?!
Don Aug 7th 2011 3:24PM
First Delta charges our troops for extra bags upon return to the United States from serving in war torn areas of the world and now they try a cheap trick like charging taxes when it was clear that they were not to do so. Time to boycott Delta, clean out senior management and hope Delta fades into the sunset.
al Aug 1st 2011 7:17PM
another money gubbing bunch of %^$%holes
bba007 Aug 1st 2011 7:34PM
I didn't see any Repub congressmen or women putting the airlines on notice. Gee, I wonder why?
John B Aug 1st 2011 7:59PM
+
Why shouldn't they? Airlines have been LOSING money for years. The comments here represent another selfish American sense of entitlement that they don't want to pay for.
Rasberryrum Aug 2nd 2011 10:58AM
Really? Well, then, how did Delta afford to buy Northwest if they were so broke?
Scott Aug 1st 2011 8:06PM
I hope they don't refund the money, it's ridiculous that the Govt takes 40% of their ticket prices anyways. Just because the govt stop collecting it, why is it the passenger's right to get the money, shouldn't the company losing the money to begin with get it? This "all about me" attitude of the American public is disturbing, "get me from NYC to LA in 5 hours for $99, and if you're an hour late, I better get a $200 travel voucher too". Get real.