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Reader Comments (Page 1 of 1)
6-22-2011 @ 1:32PM
Caryn said...
What people do not realize because they are too busy being offended at somebody pointing out the obvious, is that the COS (Customer of Size) policy exsists not only for the comfort of all passengers, but also for safety reasons. Each passenger is assigned an average weight so that a safe flying weight for the aircraft can be figured. If you obviously weigh double the average, I for one want you to be counted as 2 people so the aircraft does not go out overweight. This is also the reason Southwest will refund your second ticket if the plane goes out with even one empty seat (other than the 2 you occupy). As for the pilot, I think being responsible for the lives of hundreds of people daily calls for outstanding character, which he clearly did not display. I would feel safer if he was not reinstated.